0 stars
0 stars. I ordered 2 dresses 2 weeks ago for an event that’s just been. They haven’t shipped yet. That’s not the complaint, although it is very slow. The complaint is extremely poor customer service. I have emailed them 3 or 4 times and sent a message via the website chat asking to cancel the order and get a refund and no response. I just googled asking whether this website is a scam and apparently there are no end of issues with people not getting their money back and needing to raise disputes through their bank instead. Looks like I will have to try that.
If the company see this, please just cancel my order and refund. 714719