Highland Exile

I rang regarding a connectivity issue as a new Fibrenet customer . Lolu quietly and calmly repeated back to me what I had said, then proceeded to check the router and wall box in a structured way, finding the problem was around activation. He sorted it and it now works beautifully.

Very quick response, needed product delivered overnight

The whole experience has been transparent, from first contact to moving in. Regular communication, timescales met, excellent response to minor snagging issues. The house has a real feeling of quality, as do all the `Persimmon personnel with whom we have had contact.

Honest details, seemless booking

The sales advisor, Dawn, was very patient with us, taking as much time as needed to go through all plans and paperwork. Very detailed information, and options to be considered. Could not fault anything

Excellent quality from Mountain Equipment, at a good SportsShoe price

The rug was superb, exactly as described and pictured, it will be with us for a long time. Nain were brilliant, UPS were dreadful, didn't meet the delivery times, and very slow delivery in the UK, 4 days to do 104 miles.

We had an idea of what we wanted, were shown options, bought very easily. Delivery process very smooth, kept informed at all stages

Smart meter installed last September, despite many emails still not billing me for electricity, heaven only knows what the amount will now be. A whole series of customer services people have never actually got the problem solved, the latest is it's with the billing team but cannot give a time scale. Refuse to give me someone to escalate it to. Will switch as soon as this issue is resolved, the worst company I have ever dealt with.

very straightforward to change our car details, at a competitive rate

Was after a specific jacket from M.E. They had the best price in the UK for the colour I wanted. Ordered and delivered 2 days letter. Excellent service act a good price

Very simple and quick process. Got a figure based on an honest assessment of my phone. Easy through the PO, arrived and paid next day, full amount. Would use again and recommend

Dog tick collars ordered easily and simply. Despatched really quickly. Shame Royal Mail took double the 48 Hour service to deliver them.

From order through delivery to use, the Emma has been superb. Slightly softer than I have been used to, it is very comfortable and, the most important thing, gives a great night's sleep. So good we've bought another one for the second bedroom.

We have bought from LD Mountain Centre several times, and always been quite happy with the service. When buying outdoor gear, we always search online for the best prices when we know what we are after, and are always happy to see them appear, as we know we can reply on them. Quick delivery, exactly the item required, does what it says on the tin,