ML

MRS L MURRAY

United Kingdom

Reviews

Review of Ideal World


Rated 5 out of 5 stars

Very comfortable and supportive back cushion.

Very easy to order over the phone and my order arrived within a couple of days.
The back support cushion which I ordered is very comfortable and I use it in the car, it really cradles your spine.

14 July 2026

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to see your positive rating.

Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.

Regards,
Ansh
Ideal World Customer Care

Review of QVC UK


Rated 5 out of 5 stars

Always good service from QVC.

Always good service from QVC. I can buy products that are impossible to find locally and most of the prices are really good, particularly special deal items.
The only negative, is that, although the items are despatched quickly from QVC, sometimes their courier, Evri, are a bit slow in actually delivering the purchases.

18 May 2026

Reply from QVC UK

Hi MRS L MURRAY,

Thanks for your lovely review! We're thrilled to hear you enjoy our service and special deal items. We appreciate your feedback about Evri and will pass this on to our courier team to help improve delivery times.

QVC Customer Care

Review of QVC UK


Rated 5 out of 5 stars

Great products

Great products, good prices and speedy delivery.
The only criticism I have, is that I wish that QVC would stop putting the accompanying invoice under the delivery label. It is virtually impossible to remove such invoice without it being shredded on the sticky label.

20 November 2025

Reply from QVC UK

Thank you, Mrs L Murray, for your lovely review! We're delighted to hear you enjoy our products, prices, and speedy delivery. We appreciate your feedback regarding the invoice placement and will certainly pass this on to our team for consideration. Your satisfaction is important to us, and we're always looking for ways to improve.

QVC Customer Care

Review of QVC UK


Rated 5 out of 5 stars

Really good Company to buy from

I have been a customer of QVC for many years. There are some great savings and products which I can't source locally.
The Presenters explain the products really well, so the customers should know what they are getting.
In the rare event that I have needed to return an item, my refund has been dealt with immediately.

8 October 2025

Reply from QVC UK

Dear Mrs L Murray,

Thank you for your wonderful review and for being a loyal customer of QVC for many years. We're delighted to hear that you enjoy the savings and unique products we offer, and that our presenters help you make informed choices. It's also great to know that our returns process has met your expectations. Your feedback is truly appreciated and motivates our team to keep delivering excellent service.

QVC Customer Care

Review of Ideal World


Rated 5 out of 5 stars

Good company!

My first order from Ideal World. It was very easy to register and the product I ordered arrived very quickly.

17 October 2025

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with Ideal World.

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with Ideal World.

Regards,
Pawan
Ideal World Customer Care

Review of Gtech


Rated 5 out of 5 stars

I love Gtec products!

Very good products but, if there are any problems, the call centre staff are extremely knowledgeable and helpful.Any replacement orders are received the following day, great service.

13 October 2025

Review of DPD Local

Review of HomeServe UK


Rated 5 out of 5 stars

Good Service

I was a bit worried when I telephoned HomeServe to arrange for a call-out (the sink waste in my bathroom was leaking )as the phone was answered by an AI assistant.
However, this 'assistant ' did seem to understand everything I said and I was allocated an appointment for the plumber to visit.
The HomeServe plumber turned up on time and telephoned beforehand to let me know that he was on his way. Job done.

1 September 2025

Reply from HomeServe UK

It's great to hear that our AI assistant was able to understand your needs and arrange a timely visit from our plumber. We're happy the plumber resolved the leak efficiently. Thanks for your great comments.

Alex
Here To Help Team

Review of allbeauty.com


Rated 5 out of 5 stars

Great service and easy to order

I have ordered from Allbeauty before, but always over the telephone, which you cannot do now.
I'm not a fan of online ordering, but I have to say that it was a simple process and my order was received a couple of days later.
Great service.

3 September 2025

Reply from allbeauty.com

We appreciate you sharing your experience. We're glad the online ordering process was simple and your order arrived quickly. It's great to hear you received great service. Thank you for your feedback.

Review of Safetots


Rated 5 out of 5 stars

Excellent Company and very good service.

I recently ordered a new gate for my kitchen (as my dog had chewed up the original, also bought from Safetots several years ago, when he was a puppy) and a new hinge bracket for the gate on my staircase.
I ordered over the phone, as I'm not a fan of online shopping and Safetots representative, Amy, was very helpful and efficient dealing with my order.
The new stairgate was delivered within a couple of days.
An excellent Company to deal with and very good customer service.

25 July 2025
Unprompted review

Review of Yodel by InPost


Rated 5 out of 5 stars

Delivered on time

Parcel was delivered on time, I had prior notification of the delivery slot so I could be at home when it was delivered.

22 July 2025

Reply from Yodel by InPost

We're delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Review of QVC UK


Rated 5 out of 5 stars

Great Service

Easy to order over the phone.Very good choice of products that you can't obtain locally. Generally good value for money and delivered to your home.Plus products are very well explained by the wonderful Presenters on the TV Channel.

4 July 2025

Reply from QVC UK

Dear Mrs L Murray,

Thank you for your lovely review! We're delighted to hear that you find ordering over the phone easy and appreciate our unique product selection. It's wonderful to know that our presenters and home delivery service add value to your shopping experience. We strive to offer the best for our customers and your feedback truly means a lot to us.

Best wishes,
QVC Customer Care

Review of Evri

Review of QVC UK


Rated 5 out of 5 stars

Definitely 5☆ service

Definitely 5☆ service. I can buy products which I cannot find locally and there are some very good deals on prices.
It is very easy to order by phone (I normally use the automated service) and the order arrives very quickly.
Also the monthly split payments are very useful, especially if you are purchasing one of the higher priced items.
Big bonus-you can use the products for a considerable length of time and, if you're not happy, return them for a full refund. I've not done this as I've been happy with what I have purchased from QVC.

16 March 2025

Reply from QVC UK

Dear Mrs L Murray, thank you for your fantastic 5-star review! We're thrilled you find our service convenient and appreciate the monthly split payment option. It's wonderful to hear that you've been delighted with your purchases and the ability to order products not available locally.

QVC Customer Care

Review of allbeauty.com


Rated 5 out of 5 stars

Easy to order and quick delivery

It is more convenient for me to order over the telephone, rather than online and I really appreciate that allbeauty.com offers this service.
I ordered a Clinique foundation and this arrived within a couple of days. Great service.

12 March 2025

Reply from allbeauty.com

Thank you for your kind words and for taking the time to share your positive experience. We appreciate your feedback and are glad to hear that you found our telephone ordering service convenient and that you received your order quickly. We strive to provide our customers with a seamless and enjoyable shopping experience.

Review of Jollyes The Pet People

Review of Lakeland Leather


Rated 5 out of 5 stars

Very Pleased with my New Purse

The purse which I ordered on New Year's Eve arrived just a couple of days later.
It is very well made, nice quality leather and seems to be very robust and I am very pleased with it.
I was able to order this product over the phone, which is very helpful, as I don't like ordering online.
Also, I nearly forgot to mention, the price was extremely reasonable, very good value for such a quality product.



4 January 2025
Unprompted review

Review of QVC UK


Rated 5 out of 5 stars

Great service!

Always great service from QVC and products that cannot be found locally.

16 November 2024

Reply from QVC UK

Dear Mrs L Murray, thank you for your lovely review! We're thrilled to hear you enjoy our service and unique products. We truly appreciate your support and look forward to serving you again.

QVC Customer Care

Review of Gtech


Rated 5 out of 5 stars

Ordering is easy and wonderful products.

I ordered an additional battery for my Platinum hoover. Great service and it arrived the following day.
I own many Gtec products for the home and garden and they are all brilliant. They make light work of the household chores.

30 July 2024

Review of QVC UK


Rated 5 out of 5 stars

5☆ Service

Great service. I can buy goods which I cannot find in the shops, the orders arrive very quickly and , if they are not what you expected them to be, you have a very generous time limit to return them and get a full refund.
The products are very well explained by the Presenters, so you do have a very good idea about what you are buying.
Also, the easy-pay options make buying very attractive, especially on the more expensive items.
I cannot fault QVC.

21 June 2024

Reply from QVC UK

Dear Mrs Murray,

Thank you for your wonderful feedback and 5-star review! We're delighted to hear that you appreciate our service, product selection, and easy-pay options. It's great to know that our Presenters help you make informed purchases and that our return policy meets your expectations. Your kind words mean a lot to us.

QVC Customer Care