Yashar Harzandi

Extremely disappointing experience from start to finish.

The vehicle I had reserved and been promised was unavailable when I arrived. The alternative offered was of such poor quality and completely unsuitable that I had no choice but to cancel the rental altogether.

The way the situation was handled by the branch staff was equally dismal. There was little interest in resolving the problem or providing an acceptable alternative, leaving me feeling completely disregarded as a customer.

To make matters worse, my refund has still not arrived despite repeated assurances that it had been issued and would reach my account within 10 days. I have had to chase constantly for something that should have been handled automatically. Even the branch email address provided by Enterprise customer support was incorrect, and my complaint bounced back.

A reserved vehicle that was not available, an unacceptable replacement, poor treatment by staff, incorrect contact information and a seriously delayed refund—an appalling customer experience all round.

Terrible experience on my first trip using an Airalo eSIM — needless to say, it will also be my last.

Once I arrived at Antalya Airport, the eSIM failed to register on any network. I was left with no internet access, and as usual, the airport Wi-Fi wasn’t available. I had no choice but to enable data roaming and purchase a pass to access my UK plan — just so I could contact Airalo customer support. This completely defeated the purpose of choosing a more reasonably priced data plan.

To make things worse, the airport taxi I had arranged couldn’t reach me via WhatsApp, which left me stranded without a transfer to Alanya.

Long story short: I’m still dealing with the knock-on effects of Airalo’s completely unreliable service.

Truly appalling experience with POD. Despite our attempts to be considerate on multiple occasions, they ultimately proved us wrong. From day-to-day management of the building to handling incidents, budget estimates, excruciating service charges, mismanagement of subcontractors, lack of urgency, and failure to negotiate the best deals for heating tariffs—in every aspect, POD failed us miserably. As a result, we had to undergo several complaints processes and raise Section 22 requests for 2022, 2023 and 2024 to inspect all invoices. Their transparency was non-existent, customer support was awful, and trust was completely lacking. Stay away from this company at all costs.

Update:
The response below from POD is a blatant lie. POD was miserably sacked by the RTM and did not resign. Our RTM company is happy to share the details if anyone is interested.

I cannot express enough how utterly disappointed I am with the consultation opportunities provided by this service. Every single time I invested my precious time, hoping for some valuable insights, it turned out to be a complete waste. None of the consultations offered any real value or useful information. It’s as if they were all fake, designed solely to waste people’s time. I regret every minute I spent engaging with this service. Save yourself the frustration and avoid these consultation opportunities at all costs. They’re nothing but a sham.

I’ve had a horrible experience flying with QA and wondering how they were given the title of best airlines for seven years. Had a connecting flight and my baggage wasn’t loaded onto the flight from Doha to London. Upon chasing in Heathrow, been told that it will be shipped by the next flight on the same day and was given a reference number to follow up with a courier company. Even the given reference number is invalid and can’t be traced. Still waiting and kept in the dark.

Communicative and super responsive team, streamlined process and reliable service. I would like to thank Umar specifically for his patience and support all through the process.

I had to undergo a test drive that ended up taking longer than anticipated. When I reached out for a quote, I was informed that they couldn't provide one without any grounds as to why. It would have been preferable if this information had been communicated upfront instead of invading privacy by continuously tracking location during the test drive. Don’t waste your time on this and try to compare and negotiate with reputable names in the market for smoother claims and peace of mind.

Professionalism at its best! Richard exemplifies the epitome of professionalism, encompassing exceptional expertise and an unwavering dedication to his work. With a vast reservoir of experience and profound understanding, Rich consistently surpasses expectations, delivering a flawless and unparalleled level of service.

Caring, precise and customer oriented

Superb experience. Did a lot of research couldn’t find any better alternative to Blackcircles for Tyre replacement

Agile in shipping decent packaging & responsive customer service

Overall was an enjoyable purchase experience. Responsive support and well-organized shopping portal. The only slight issue I had was the delivery time which took almost 10 days. Definitely recommending

A bit late but the driver was very helpful and friendly. Happy with the service.