Saffy

Don’t waste your money, I’ve had the appliances for a couple of years. I should get rid of them because the performance is absolutely rubbish, but feel like I need to keep them because they were so expensive. The blender says it can crush ice when making smoothies - it doesn’t. I have the hand blender with the whisk, the whisk bit is so thin that you have to hold the whisk bit so it doesn’t come off. Also when whisking the contents go everywhere. Very good marketing with influencers endorsing their products - but they are absolutely rubbish in terms of performance but good for display purposes only.

Great for having kids account linked to yours, but absolutely ZERO customer service. If you have a problem best thing to do is close your account and join another bank that’s better with customer service like First Direct.

Why do retailers use Hermes. Never deliver on time then claim they tried to deliver but you weren’t home when we were definitely home. I will be looking at whether the retailers use Hermes from now on and not order from those that use them!

They use the most unreliable courier in the UK Hermes deliver - over 2 weeks and I still haven’t received my order. Tried ringing Smiggle, no answer after 30 mins! Tried to email - still no response. Very disappointing- should have ordered via Amazon!

A waste of money. The matches are not what I was after, some are obviously a lot older than what they have put on their profile. I wanted someone around the London area and my matches are northern England!!! First week there we quite a few matches and after that hardly any! Wish I hadn't subscribed for the 6 months - no way of getting my money back either, even though I've just been on for one month and have not contacted anyone.

I've been enquiring about a blouse sold via silkfred by so nife for 4 weeks now. I was initially told it would be in stock in 2 weeks, but then told that they don't know when it will be back in stock. I have a feeling that it wont be back in stock - so should really be removed from the website, rather than misleading customers.

Would not recommend. Placed an order before Christmas 2018, didn't get the delivery and couldn't get in contact with HOF as they no longer have customer service phone line; and they do not deal with online enquiries. Eventually found an email address and I emailed them - no reply. So I had to contact my credit card company to open a case for non delivery. I got a refund on 22nd of Feb - the order had been placed on 18th of December and was meant to be delivered on the 22nd of December!

Got the card as my son was going to Canada. I saw the positive reviews and the fact that there were no charges and decided to open an account. I must that it has been an absolute straightforward experience, from opening the account to loading the currency; and my son has no problems using the card in Canada. I would definitely recommend this card and I will be using it for future trips abroad.

I checked when my package would be delivered and it said 22nd of December. It is now 2nd of January and no parcel. The customer service is just an automated service- rang them and have been told I rescheduled delivery - I DID NOT!!! no one to speak to about my delivery as they don't seem to employ humans!! I will be contacting the retailer and getting a refund. Rubbish customer service.

Ordered a mirror and was told it would be delivered directly from the supplier. Was given a day an an open slot of 9am - 9pm. Waited in all day - no delivery and no contact. Contact live chat at 9.30pm and was told there had been a delay and that the mirror would be delivered the next day between 9am-9pm. Waited in again all day. No delivery and no contact!?! Contacted live chat again (having to wait 30 mins) and told that delivery would take place on the Monday (4 days after the original date given)! I decided to cancel due to poor communication via Argos- I don't have time to wait around all for a non delivery and no contact. Very surprised with the customer service of a large company. People at the end of the live chat were polite - hence the 2 stars, otherwise it would have been 1 star. Off to order from Amazon :-)

Placed an order in the first week of August as was given Thursday of the following week for delivery. I stayed in on Thursday - no delivery. I contacted the online chat and was told that I was scheduled to receive the delivery on Friday, so I ensured someone was in on Friday - but got no delivery. I contacted online chat again and was told that delivery was scheduled for Saturday and that they didn't understand why the delivery didn't take place. Saturday came - no delivery!!! Contacted M&S again and this time I am told that their courier couldn't find my house - yet they had my contact number and had not bothered to call me!?! I was then asked if I could collect my package from the couriers depot an hour away!?!? If I had opted to collect I would have done so from my local store and not paid for delivery! I was told that the delivery would definitely take place on the Monday. Today is Monday - no delivery and no phone call. I have cancelled the order - I should have stuck with Next Directory when ordering uniforms, M&S delivery is shocking!

We moved house and informed Plusnet of the move and we're told we would be charged a moving fee and would hve to change to a new more expensive contract... We were told that we would be informed of a date when oour services would move in 5 - 10 working days. Anyway 7 days after we told plusnet of our address, we informed them that it was actually a different flat (in the same building). We were going to be charged for this - even though we hadn't got the broadband at the address!! After a long conversation they decided not to charge. However it too SIX WEEKS for us to actually get broadband, I rang every week and all I got was apologies and when I asked if I could leave as it was a breach of contract I was told that I would have to pay the remaining term of contract (which was now 24 months due to it being new as we moved). Engineer came, took a whole afternoon to get us sorted and now six months later we have been disconnected as apparently they had not changed our address!! Rang them again got the "it will be 5- 10 working days ...." Absolute rubbish!!! The lady on the phone started getting annoyed and wasn't at all bothered that it affected my work- just kept apologising but not resolving the situation. Apologising doesn't work!!! DO SOMETHING! Absolutely no attempt to make things run any quicker since it is a fault on their part. Again tried to get out of the contract and was told that I would have to pay £140 exit fee. MONEY HUNGRY COMPANY WITH RUBBISH CUSTOMER SERVICE- NEVER WILL RECOMMEND OR USE AGAIN.

Had 7 boxes of cupcakes delivered to 7 different address on the same day - they all got there! Lovely packaging, great informative delivery service and great communication. Would definately use again - and so would the people I sent them to. One minor thing I would change is have the greeting card inside the packaging not on top of outer box.

Easy to order, brilliant communications and packaged well. I will definitely be re- ordering and recommending to others.