Sonia

Had a query about rug after delivery
Attentive customer service
Great outcome
No issues
Very happy
Great beautiful rug

Frustrated customer service enail
Keeps bouncing back due to technical issues?
Perhaps someone could contact me to resolve an issue with a faulty product
Thank you

GREAT customer service
Rug was replaced with no fizz
Very pleased
Thank you

Fast and easy to use

Efficient, good as described! Very happy

I am not happy with the poor quality of the product 1 x 2200852866 Modern Standard Baker's Rack with Metal Frame, Adjustable Shelves, and Microwave Shelf Included. But customer service team were able to resolve this and come to a desired solution.

Stayed for 7 days at Pestana Royal, lovely hotel and location. Staff was great and very helpful. Will share some pros and cons to assist future travellers:
Pros: great location, bus service to Funchal 2 x during the day, really useful. Pool is great, lifts to go down to the beach, nice surrounding and clean.
Cons: entertainment ends at 10pm when everyone is warming up, even on weekends, really disappointed. Bar by the pool also closes to early - no bars inside the building or cosy area with music to relax. Pool food is poor and only burgers and horrible sausages, bread was hard. Restaurant never offer pizza anywhere during the stay. The Italian restaurant was terrible, no atmosphere, food was the same as the main restaurant. Staff was great but food was a disaster. The worst Tiramisu I have ever tasted in my life. Do not waste time booking it.
Generally a good value for money. During this time of the year the majority of the guests were like retired people, not many kids, all very friendly!!

Very efficient and reliable

Kingston upon Thames - horrible service by management
We have been going to Cote Kingston for the past 7 years but since they refurbished the place and changed some staff,things changed, this was our far worst experience. Drinks took long to arrive, had to go and ask for plates, as soon as starters arrived they brought the main course to which I refused to have at that time. Called manager who did not take our comments amicably. He tried to justify that our order did not fit as starters and that was the right process!!! We were shocked as mentioned that we wanted that as starters, he was patronising, raised his voice and did not apologise for this! He was arrogant and should not be representing your brand in front of the house. If this is the type of service you are now offering, you lost two very loyal customers! It is heart broken as I really love your food but the experience. spoiled our Saturday meal!!!

Friendly and professional
Definitely recommend

Clarion strikes again
Changed management and one month without having communal grass cut and cleaning inside block not done. Numerous communications to/from with no solution. But… we are paying high fees to them. Someone is pocketing our money for sure. Every emails dealt by different agent who does not bother reading files and ask the same questions. Guess needs to go to House Ombudsmen to get sorted or get a Solicitor!! ! This is the worst business ever’!!!

I have been waiting for a repair since 2019. I am starting to think that Clarion will be like another scandal like the Post Office as they take your money but don’t do anything!! Would love to hear from a solicitor whom would like to rake over my case! They are the worst company to deal with!

Always being a loyal customer when flying to Sao Paulo, Brazil but this tiime was disappointed with the seat allocated next to toilet. Did not mind the location but the seat did NOT reclined back at all as advised. Spent 11.5 hrs on the upright position which caused me a terrible backache. Things like this should be accurate to avoid health issues. BA should make clear these misleading issues as I have paid the same as other passengers!
Not a great experience at all !!!!

Great service from Heathrow airpot, fast and efficient. Tarrick was punctual and friendly! Def recommend it 👍

It has been now nearly a year my father passed away and I had to fly to Sao Paulo, Brazil on an emergency Basis. Bought only ticket available within my financial reach. Provided Latam the death certificate as required and they refused to refund me the percentage as advertised on their T&C.
Very misleading company who failed to honour what they say on the bereavement policy… sad really that companies can get away with so many excuses…

Far too complicate to solve a simple query to amend name on account. Not impressed with resolution, mainly when you need the service most. Guess have to go to competitor and do not recommend service!!

Absolutely disgusting service overall. Lack of knowledge and ownership! Keep away if you have a choice.

Very happy with the purchase. Did not see the sofa in person before buying, though it was a bit too hard to seat on but got used to it. Colour is fab! Excellent customer service by the deliver people who accommodated my request as advised.