Well-priced, next day delivery: what's not to like? Well, if I were to nit-pick; fewer emails as my consignment completed each stage of delivery would be ideal, particularly one that told me nobody ha... See more
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As Europe’s number one online premium beauty retailer, LOOKFANTASTIC® is the ultimate destination for all your beauty needs. Carrying over 22,000 products with complimentary worldwide shipping to over 200 countries, we have become the online partner of choice for many leading brands including MAC, Kérastase and Yves Saint Laurent.
With a portfolio of over 660 premium brands onsite, revenue share grown 40% year on year in the last 4 years, making LOOKFANTASTIC® one of the most successful beauty websites globally. With unrivalled technology and a team of world-class experts, we have created over 30 localised sites in as many languages, and attracted over 10 million visits per month in 2017 alone; 71% of which were international.
As we continue to build our luxury portfolio of partners, we are constantly adapting to and welcoming new trends in the industry. With more clean, vegan and organic beauty brands than ever before across skin, hair and body care, we have everything onsite to suit every individual beauty need and concern.
LOOKFANTASTIC® is part of THG Holdings plc, a globally renowned end-to-end tech platform specialising in taking brands direct to consumers across the globe. Using its proprietary technology and infrastructure, THG Ingenuity, the Group enables brands to grow at scale while driving unrivalled value and continuous performance.
LOOKFANTASTIC® is driven by a desire to create brilliant customer experiences, which are built from the insight and data executed through our integrated technology and expertise. Widening access to premium beauty and empowering men and women all over the world, we are leading the online beauty movement. Dedicated to delivering the very best in beauty, we also have an onsite blog led by our team of experts. Whatever your beauty concern or question, we have a bank of educational content to help you look and feel fantastic.
With new products and brands arriving at LOOKFANTASTIC® daily, sign up to our newsletter to receive the latest information and offers.
If you would like to discuss working in partnership with LOOKFANTASTIC® or supplying your brand to any of it's portfolio of websites please contact us on: partnerships@thehutgroup.com.
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Cheshire, United Kingdom
Replied to 99% of negative reviews
Typically replies within 24 hours
Very happy about lookfantastic! Fast delivery,everything perfect! 5 stars! 
I will definitely use it again!!!!
All the products I ordered arrive in excellent time and are wrapped and sealed, thank you for being so prompt and efficient
Couldn't believe that Look Fantastic are available to contact until 10pm! How amazing! Somebody called Morde (?) Helped me in minutes.
Great selection delivery on time love the site easy to use
great price and arrived in under 24 hours with free delivery!
Totally dissapointed about my order was missing, wich is fine everyone can make mistakes my problem was i got promises for a replacement after i proved evidence and agreed with a customer care peopel, 10 days past nothing happend.
I needed to chase them wich after another 5 day i got a answer for i will have refunded by my original payment method in 3-5 working day.
Few day later i asked them again what happening because i did not recived anything.
Same promises fallowed up 3-5 days i will see a refund on my account and dayd past by days when finally i recived a e-mail.
Saying i need to provide evidence again wich i did a month ago becaus ethey need to look into it again.
In this case really keep the money i happy to payed something ehat i never recived.
Good luck here for other customers
Achilleas
Really poor customer service in resolving my issue with my order.
Good value and easy to navigate website.
Very quick delivery service.
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