Tom Oliver Jakobsson

I ordered a €6 cleaning product, and somehow got a €15 / month subscription without any email confirmation. I requested a refund, but customer service simply stopped my subscription. It's such a horrible way of doing business, really shameful. How can you sign someone up on a membership without informing them or sending a confirmation email? Horrible. Will never ever buy from bazta again .

Honestly, how can you not offer benches for so many tramstops? Think about your own mothers growing old. Also your staff is so rude it’s mindblowing, what kind of lousy culture do you have? Your tram staff in the glass boxes often YELL at people. So unprofessional. Also the tram times stop working as soon as theres a delay. Thats the only time we need it to work.

Shamefully bad customer support. Early cancellation fee is just a scam. Horrible customer support. So incompetent. How can you run a company with 1.1 stars on average? So so so horrible.

The refund was made as an exception although it was too late, and it went very fast.

As a teacher it is a great platform. No commission, easy communication. I have gotten several long term students through superprof

Great communication! Thanks Olga for the support. My easyjet flight was delayed and everything was done in good order.

Bra kundsupport, paketen kommer oftast i tid. Jämfört med postnord är UPS fantastiska. Jag kanske har haft tur men jag har skickat med dom mellan nederländerna och sverige 8 gånger senaste året och inga paket har kommit bort, 7/8 har kommit fram den planerade dagen. Jag har kunnat nå kundservice inom 10 minuter dom gånger jag har ringt, och de har kunnat hjälpa mig.

As a tutor I'm really happy with Languatalk. Low comission, great response time (always less than 24 hours), personal answers, good conflict resolution. As with all platforms it can be an uneven flow of students but it generally works well.

So far - 2/2 packages have arrived(!) and on time (!!!). Both of them however was the next-day delivery option (€35) from Sweden. Comparison to PostNL who has lost 3/5 shipment that I have tried to send abroad, and 1/2 that I have tried to receive the last months - it seems to be working better. I live in central amsterdam, and the delivery guy came during the time frame promised... Maybe I've just been lucky, or the extra money I paid is paying off..

Edit: 4/4 packages have now arrived on time.

During the last 2 years, I have sent many international parcels with postnl. It has sometimes been a bit slow, but the parcels have arrived. During the last months however, of 5 parcels I have shipped, 3 (three!) have been lost (!). How is it possible that the national post company of Netherlands can exhibit such incompetence? Yes, all of them are with track and trace.

Good and flexible customer support. Went out of their way to help me with an extra billing that was just a plain mistake from my side. Thank you James!

the experience of having to press no to a dozen questions just to get the price that was set at the beginning of the booking, and the fact that the it would cost 150 SEK extra to pay with card.. I mean, it is very obvious that the reason you have low prices is because some people are stressed so that they miss out some click somewhere and have to pay a lot of unnecessary extra fees.