Bazta.com Reviews 

1,197
TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, most reviewers were unhappy with their experience overall. Many customers expressed strong dissatisfaction with unexpected monthly subscription charges. These charges were often not clearly disclosed or agreed upon during the initial purchase, leading people to feel trapped in recurring payment systems they did not intend to join. Reviewers also reported problems with their orders, including items not being received or arriving incorrectly, and some experienced significant delays. However, some customers also noted positive aspects. A few people were satisfied with the products themselves, mentioning items arrived as expected or were of good quality. Some reviewers found the initial ordering process easy, appreciated good communication, and considered the prices reasonable for their one-time purchases.

What people talk about most

Subscription

Reviewers highlight negative aspects of subscription, with many expressing frustration and dissatisfaction... See more

Product

Customers had ambiguous experiences with product, with many reporting unexpected charges and hidden... See more

Order

Users describe negative interactions with order, with many reporting that items were not received, wrong, or... See more

Payment

Reviewers express strong dissatisfaction with the payment process, primarily due to unauthorized recurring... See more

Price

Customers consistently note ambiguous experiences with price, with many initially finding products at good or... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Did not receive any shipping info. Had to contact the support to find out that it was already delivered and waiting for pickup.

Rated 2 out of 5 stars

I’m sent a reminder to leave feedback on a parcel that wasn’t delivered with the following information: Delivery failed – size or unexpected issue. Three days later I have no update, as it’s... See more


Company details


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2.5

Poor

TrustScore 2.5 out of 5

1K reviews

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Asks customers to review

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Replied to 4% of negative reviews

Typically replies within 1 week

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2.5

All reviews

(1,197)

460 reviews in the last 12 months

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Rated 1 out of 5 stars

This is a fraud site that signs you up…

This is a fraud site that signs you up for monthly membership without giving any information about it. I ordered some hair product worth 40euros and after few days they took my 14,95 euros out of the blue. I found out about monthly fee after investigating. This is very disapponting and annoying.

23 July 2026
Unprompted review
Rated 1 out of 5 stars

Order never came

ordered fidget balls May 5; there's a connection to track it that I still have. I live in Austin and the tracker states it was delivered to the individual in Richardson on May 26... which is 180 miles away and with no street name like mine. Correspondence with Clara over June and into July claims it was delivered June 2nd ... which is not in the tracker and DID NOT HAPPEN. Avoid this company.

26 May 2026
Unprompted review
Rated 1 out of 5 stars

Scam company

Complete scam company - they claim that they send your items and nothing arrives due to the end courier not receiving the correct information to deliver. The customer support does not exist - it is an empty inbox designed to collect complaints that nobody addresses. I will get my money back - and that is that.

5 July 2026
Rated 1 out of 5 stars

ABSOLUTE SCAM

ABSOLUTE SCAM: Hidden Subscription Trap
Do not buy anything from this website!
I just bought soap for €6.50 and ended up paying for a so-called membership subscription, which costs €14.95 per month for three months, without noticing. I eventually had to cancel my credit card.
Again , Do not buy anything from this website!

14 July 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a €6 cleaning product - got a €15/month subscription

I ordered a €6 cleaning product, and somehow got a €15 / month subscription without any email confirmation. I requested a refund, but customer service simply stopped my subscription. It's such a horrible way of doing business, really shameful. How can you sign someone up on a membership without informing them or sending a confirmation email? Horrible. Will never ever buy from bazta again .

30 June 2026
Unprompted review
Rated 2 out of 5 stars

I was a little disappointed when I got…

I was a little disappointed when I got my package because one perfume bottle was leaking and the inside of the box was a little distorted and the other bottle had scratches on and the box was destroyed and when I removed the cap the spray pump came off

30 June 2026
Rated 1 out of 5 stars

ABSOLUTE SCAM: Hidden Subscription Trap (Prenumerationsfälla)!

DO NOT BUY ANYTHING FROM THIS WEBSITE! I made a simple, one-time purchase for a bottle of shampoo, and without any clear transparency, they sneakily signed me up for a hidden "VIP membership" and charged my account 139 SEK.

This is a textbook "subscription trap" (prenumerationsfälla). They intentionally design their checkout process to deceive customers. When you approve the payment via a digital wallet (like Apple Pay or Google Pay) for what you think is just the product, they use that biometric approval to authorize a recurring, hidden subscription fee.

When I realized what happened, I immediately canceled the so-called "membership" and contacted their customer service via their form and email to request a refund for this unauthorized charge. SURPRISE: Complete silence. They claim to answer within 24 hours, but they completely ignore you. Their customer support is practically non-existent.

I was forced to permanently block and cancel my credit card just to make sure these scammers don't drain my account again in the future.

Stay far away from Bazta.se and their Danish parent company, Plus Global ApS. They don't make their money by selling cheap products; they make it by tricking honest people into subscriptions they never asked for. Save your money and your peace of mind!

4 July 2026
Unprompted review
Rated 1 out of 5 stars

It is definitely a scam website

It is definitely a scam website. They just automatically charge so-called membership fees without me knowing at all in the first place. I found out 4 months after, so I lost 60 euro for nothing. And I sent several emails to their company but no one replies. Definately a fraud website.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Very good, only be warned about the subscription

Very good. No issues, prompt dispatch and very quick delivery given comong to the UK from Denmark! Items as expected too.
The only thing id note is that it wasnt clear that id be signed up to a subscription as it was written only in small print amd only found out by checking reviews for Bazta post ordering. This should be made clear and upfront before signing up really. Otherwise no concerns or complaints :)

21 June 2026
Rated 1 out of 5 stars

STOP……

STOP……. Please don’t order from this site. You won’t receive what you paid for and will be charged a subscription. They don’t know the meaning of customer care. They are so rude and you will be paying for it. PLEASE PLEASE DONT ORDER FROM THEM

26 June 2026
Unprompted review

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