Paul Reeves

Product exactly as described, very quick dispatch and excellent price. Will definitely use again.

Returned an expensive jacket for warranty claim, after 4 weeks have now passed I have tried to get an update from the aftersales team now on 7 different occasions with either silence or empty call / message centre ‘promises’ to get an update.

Still no update - DO NOT BUY from this company because the customer service is at borderline scam levels of awfulness.

I now have no jacket, no refund, no idea what is happening.

Great price, prompt dispatch, and item exactly as described. Will definitely use again.

Really easy to use and UK based database is really comprehensive. Just started using the included recipe database - and it’s got loads of great ideas.

Absolute game-changer for my weight loss goals. Only really strict calorie counting works for me and the ease of use of Nutracheck means that I can track everything easily. 9 kilos lost in 2 months.

Great experience and one of the better lease companies I have used. UK based customer service have always been very helpful and quick to respond. In particular Molly has been a great credit to Novuna - going beyond my daft questions to make sure that I'm aware of other stuff I may need to now.

Highly recommended and a refreshing change to the norm.

Loyal customer for several years but when I tried to design some business cards today on the desktop website I had a ‘customer satisfaction survey’ pop up every minute or so. This kept returning whether I had dismissed it or completed it.

After 10 times dismissing it, followed by 4 times completing the survey, and now unable to focus on my design, I have found an alternative supplier.

It’s a shame because previous to this I found their quality and service to be very acceptable.

Hendrison was very easy to speak with and did a great job at helping me to find the issue (and it was a me problem, not a Tapo problem). A lot better than the hassle of returning and getting a new one.

Good service.

Very slick, very easy, great customer service.

Flawless process from signing up to connection. Internet is fast and stable and half the price of the equivalent BT package. I was initially nervous since is sounded too good to be true, but very happy with my experience. Rishi was particularly helpful and a real asset to Be-Fibre.

Rishi was a top person and his personal touch was the key reason we moved from our current provider to Be-Fibre. The price is excellent and the process so far is good.

Latest equipment, great range of frames and attentive staff who go out of their way to explain every aspect of the process and choices available.

Great quality and superb customer service.

Absolutely seamless process from end to end with no problems. JEC Electrical were the contractor provided by Pod Point and I can't praise their team enough. Quick, professional and cleaned up so well afterwards that you wouldn't know they were in the house. The Pod Point itself is a Solo 3 which is a good size and works exactly as described. I realise that there are a lot of reviews regarding poor customer service from Pod Point, but I have had no reason to get in touch with them so I can't comment. Overall a good experience.

Seems almost too good to be true. Prompt delivery of code and it worked with no issues. This is my second purchase from CDKeys and no problems whatsoever with either. Will use again.

Much cheaper than Amazon, free next day delivery and excellent customer service from Andrew. Highly recommended.

Good price, quality product and excellent customer service. The delivery was free and on time. Unfortunately a couple of slabs were cracked when I unpacked the pallet (delicate stone) and the company couldn’t be more helpful when I phoned requesting replacements. Highly recommended and I will be using them again.

Easy to find and convenient to park. Very good staff manner, and a very open and transparent process. I would definitely use the Cirencester Autocentre again. Many thanks.

I've always had a good experience of Go Outdoors but have only recently taken advantage of the 10% price match. No quibbles from the store staff - I showed them the item on a competitor's webpage, at a sale price, with an additional competitor discount code of 10% - the immediately offered an in store price match, with the Go Outdoors 10% reduction in top. I ended up getting the item around 40% less than the (already cheap) store price. Very helpful staff - I don't see the point of shopping for outdoor kit anywhere else now to be honest.

I ordered and received a Plum Magnitude trampoline and it was missing the top clips for the netting surround. I phoned Wicken immediately and was told that they would be ordered and dispatched directly from Plum ASAP.
Nothing was received for a week and a half and I called again, only to be told that Plum 'should' be sending them soon. I have tried calling several times since with no response.
It has now been over 3 weeks since the trampoline was delivered and have still not received clips or any follow up calls. I am obviously unwilling to allow my children to use an incomplete and possibly unsafe trampoline. I will now contact Plum direct and attempt to source the clips myself. I recommend you spend a little bit more and go with a more reliable company.