Have to say, been ordering from this website (well, same website, now renamed to loaded) for quite literally 8 years now with zero issues. I can say that I have no clue how customer service is since I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Thought it was too good to be true, but after being reassured by reviews (amongst other things) I gave it a try and was very pleased :-) You can often find some brilliant discounts, not only on games... See more
No Issues so far and far more convenient. Since they discontinued the ability to buy USD PSN Cards on Amazon in Canadian currency and vice-verse I was desperately looking for alternatives since I t... See more
I have been using this company for many years under its current and previous names. It has always provided me with what I need at a discounted price, easy searching on their site with multiple pricin... See more
Company details
Written by the company
Loaded is a leader in providing gamers with amazing discounts on PC, Xbox, Nintendo, and PlayStation games. We have been operating for more than 10 years and we have more than 18 million customers.
Contact info
United States
- support@loaded.com
- loaded.com
4.8
Excellent
225K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great purchasing experience
Purchasing games went very well. The process was quick and without issues.
I had to return one of the games I had preordered, and the process was just as easy, quick and straightforward.
6 September 2026
Cheap Xbox gift card 😁
4 September 2026
Gotta Checked Loaded First
Always the place I check first when buying any game. Never had a bad experience always have a good deal.
6 September 2026
Happy
I have shopped with Loaded several times and I always get what I paid for. The keys are immediate and the one time my key didn't work they fixed the problem with minimal fuss.
Very happy with Loaded.
4 September 2026
The best site for games!
It was easy to find what I was after. Loads of bargains on there too.. it's my go to for games.
4 September 2026
Another easy money saving.
Another easy money saving.
Easy to find the game I was looking for, found it for considerably less than on Steam. Straightforward purchase and activation.
6 September 2026
Great Codes at a Great Price
Code was fairly priced and was sent immediately to my email. Will definitely use the site again for some UK gaming in the US.
31 August 2026
Easy to use service with fair prices
Easy to use service with fair prices.
The site is very easy to navigate and the prices are reasonable. I have purchased many items from this site with no problem on any transaction.
The online delivery is super fast.
3 September 2026
Perfect
No issues, used twice to get a year of nintendo online. Great
1 December 2025
Unprompted review
Excellent services
5 September 2026
Great support
I originally had some issues through the website where no matter what i did, the payment for my item wouldn’t go through. Contacted support, got fast responses and follow ups, issue was resolved super fast after that. Have used this company before with no issues, will be sure to use again and recommend to friends/family.
5 September 2026
Unprompted review
Was easy to use and download
Was easy to use and download. Great price and works fine
3 September 2026
Quit emailing me for a review
Quit emailing me for a review. 3 times thirsty for a review well here ya go
3 September 2026
Great Prices
I always look on Loaded (formally CDKeys) before I buy any games/subscriptions to get a better price.
11 August 2026
Great experience from first time user!
Great experience! The game was automatically set to my region, so I didn't have to deal with changing any settings. The pricing is completely transparent and significantly cheaper than other sites. The whole process was smooth with zero issues or surprises I received the code instantly and it activated without a hitch. The service is fast, reliable, and
user friendly. I'll definitely be buying here again!
26 August 2026
Crunchyroll subscription
Excellent value. Very prompt service. Easy to use. Stacked to existing subscription
5 September 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.