You get what you pay for. A lot.
It is important to note that there is a difference between DHL and DHL Express. They seem to operate largely independently. DHL (the one that this review isn't about) is the part of the company that takes too much time, loses packages, doesn't bother to leave a note when you're not in and then send the package back to the sender because you never knew you were supposed to pick it up at some obscure service point, can't seem to provide consistent online tracking for international shipments among its several national websites, and occasionally delivers your package to a different address and then tells you they've done their job and if you don't like it that's your problem.
DHL Express on the other hand gets your package to the correct address almost anywhere in the world at the time they promise. I have repeatedly received packages -- posted the evening before in another European country -- the next day. In my experience, with DHL Express you get what you pay for. Which is a lot.
They charge an arm and a leg, especially to private customers who don't send out bulk orders, but they get the job done as promised. For most things, it's not worth the money; but when it is urgent and costs are secondary, it's a good option.
9 september 2020
Review zonder uitnodiging