We own quite a few YETI products and have always been impressed with their quality. When one of our chairs failed, we assumed we’d have to replace it ourselves. It never even occurred to us tha... Leggi di più
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Great we created customized drink glasses that came out really nice. Using the online customization to all I was able to upload images view them on the drinkware without any problems. The whole proce... Leggi di più
I love my large guzzler red water bottle, so when the lid got stuck and there was no possible way of opening it, reaching out to Yeti warranty team was super easy! The response was fast and easy to su... Leggi di più
Yeti replaced a defective cup for me that I received as a gift several years ago. This company stands behind their products rather than find excuses to not take care of their customers.
Dettagli dell'azienda
Scritti dall'azienda
Roy and Ryan Seiders founded YETI in 2006 based on a deep love for the outdoors and the belief that if something doesn’t work, fix it. And if it doesn’t exist, build it. Since then, we've been designing products that last for generations, get you out into the Wild, and keep you there longer. The coolers Roy and Ryan grew up with couldn’t meet the demands of serious anglers or last in the relentless Texas heat. So they made their own – designing the legendary Tundra® with enough insulation to keep ice for days and durability to last a lifetime. We’ve expanded into other products and categories since those first coolers, but our bull-simple approach to design hasn’t changed. Focus on quality. Design for durability. Never cut corners on form or function. It’s the same philosophy we’ve used to make drinkware, soft coolers, chairs, bags, cargo and more. Built for the Wild™ means it’s built to last. From hog hunts to happy hours and the backcountry to back stage, our products have been embraced by communities and outdoor pros across the world all connected through a single common thread – that the gear you rely on should never let you down.
Informazioni di contatto
Austin, Stati Uniti
- https://www.yeti.com/contact-us.html
- yeti.com
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Le persone hanno visualizzato anche
Thanks for the warranty very happy Yeti…
Thanks for the warranty very happy Yeti take care of their products replace when it fails.Because it expensive.
You made the return so easy
You made the return so easy. My selection was honored, received, then I received my new mug very quickly! You honored your warranty and I appreciate the professionalism of the customer service department!
The warranty service was 5 stars and…
The warranty service was 5 stars and the Yeti tumbler that I received was better than the original one that I had. Youi are the Best. thank you!
Yeti is refusing to refund me for ALL…
Yeti is refusing to refund me for ALL the items I returned.
They are claiming they didn’t receive what I sent back.
I have proof of postage, via their courier and their label provided along with the weight of the parcel that will prove what I returned.
They are withholding my refund whilst they have the return goods.
They are refusing to show me how the parcel arrived back to them to see if it matches up with how I sent it back.
I will NEVER buy from them again even though we usually spend £££ on their items.
The warranty and return procedure is…super easy
The warranty and return procedure is easy and you honor what you say. Anytime a Yeti product has been defective you have replaced it and returning it is super easy.
I had a great experience overall
I had a great experience overall. The service was professional, friendly, and efficient from start to finish. Everything was explained clearly, and my questions were answered promptly. I appreciated the attention to detail and the effort to make the process smooth and stress-free. I would definitely recommend this to others and would gladly use their services again.
Excellent customer service.
I ABSOLUTELY LOVE ALL OF MY…
I ABSOLUTELY LOVE ALL OF MY PURCHASES.!!!!
YOU ARE THE BEST.!!!
Everyone is jealous of my YETI TUMBLER.!!!
Some I gave as gifts and they couldn’t believe I bought them those gifts.!!!!
THANK YOU FOR BEING SOOOO AWESOME.!!! 👏
You done everything right.
You done everything right.
Most of all it was easy and prompt.
My yeti’s powder paint was chipping off…
My yeti’s powder paint was chipping off and I was able to replace it!
Easy replacement process
It was easy to provide the required info and to process the replacement of a defective item.
Customer service is always great
Customer service is always great. This time the person really checked my problem, then started the return
Replacing damaged product
I asked if a damaged product could be replaced that I had owned for some time before it became damaged and you guys did so with very good customer care. Everyone I was in contact with made attempts to help me and I received a new working product. I was very happy with the customer service.
One thing I would note is the colour I wanted was not in stock which I was then offered to pick another. But when given a selection a very large percentage of the available colours were out of stock, giving me very limited options. I ended up with a colour I am happy with but it wouldn’t have been my first choice if many of the other colours were available.
Thanks again for the excellent customer care and I will be confident buying your products in the future.
Great experience and customer service
Great experience and customer service! We love our Yeti products and use them on the daily!
Top-tier support and super fast responses!
Highly impressed with YETI's customer service! They responded very quickly to my inquiry, made the replacement/exchange process easy to navigate, and kept communication clear at every step. Great products backed by fantastic service.
The ease of everything from starting…
The ease of everything from starting the claim, returning the broken ice chest and receiving the new one.
Yeti stands behind their products and…
Yeti stands behind their products and are great to work with.
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