Great product which has helped my dogs arthritis no end. Subscription service is really handy especially as you can pause it if needed. Delivery is really quick. Great communication as to when next de... See more
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Reliable subscription with option to vary, if necessary. My sprocker gets out of his comfy bed to eat his every day. Excellent service and product. Hope it does not get any more expensive, though.
Always kept informed of when my order is going to be sent out. Then kept updated until delivered. Information emails sent regularly regarding tips and hints to keep my dog fit and healthy.
Sent enquiry by email about change of packaging & wanted io confirm it’s still same product. Had confirmation that it was & very helpful explanation etc. Many thanks!
Company details
Written by the company
The UK's No1 Veterinary Joint Supplement Brand. On a mission to help all dogs, cats and horses live an active life, for life.
Contact info
Unit 6, The Quad, Butterfield Business Park, , LU2 8EU, Hertfordshire, United Kingdom
- 01462 416866
- hello@yumove.com
- yumove.co.uk
4.7
Excellent
86K reviews
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Excellent product
Excellent product. Reliable monthly delivery.
My dog has hers mixed into her food and always clears her bowl.
17 June 2026
Delivery is always on time.
15 June 2026
Great product but website muddling
Great product but website a little muddling if you want to change your subscription!
18 June 2026
Excellent product I had used yuMove…
Excellent product I had used yuMove many years back with my first GSD who had severe allergies and the itchy skin skin coat was amazing for him … now I use it for my other GSD and would highly recommend
18 June 2026
Great company and highly deserved
I have been with YuMove for many years. My dog is 11 years old and has been taking supplements for Max Strength Plus and Digestive Care. She is slowing down a bit but we do 2 or 3 walks daily. Service for both medications is always prompt when delivered.
19 August 2026
Yumove was recommended to me by my…
Yumove was recommended to me by my daughter who’s cat benefited from using it. Our elderly cat Daisy’s mobility improved significantly when we put her on it. It was great to see. When Daisy passed away recently it was easy to stop the subscription and I received a very kind message from the yumove team. Shortly afterwards I received a beautiful card and forgetmenot seeds with a lovely message which was such a nice gesture. Thank you for everything.
10 August 2026
Been using these products for years and…
Been using these products for years and would highly recommend them.
Customer service is first class, acting fast to solve my queries.
Erin-Lee was extremely helpful today and dealt with my request immediately.
6 September 2026
Unprompted review
My dog sadly passed away five weeks ago…
My dog sadly passed away five weeks ago at 14 he was on yumove and I do really think it made a difference in his mobility
18 June 2026
automatic ordering makes everything simple
It's a relief to not have to remember to order Harry's tablet when I get low.
20 August 2026
Same as the last review I'm continually…
Same as the last review I'm continually being told my subscription is being cancelled even though I updated my payment details and suspending my account until Feb 2027 I'm now receiving texts all of which is becoming tedious.
18 June 2026
Yumove is a great company
Yumove is a great company. They send Kanga's medication on time every time. They are always helpful and provide a great service.
21 August 2026
My subscription order is always…
My subscription order is always delivered on time, with updates from YuMove. My boy is doing well on the Joint Care+
Thank you
6 September 2026
I've used yumove for along time now and they ate great
I've used u mice along time now and there're great
8 June 2026
YuMove has helped our dog with his…
YuMove has helped our dog with his mobility. The subscription to yumive worked really well
6 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
This order was cancelled well before…
This order was cancelled well before the despatch date but was still despatched and charged to my account. Whem complained about this I was told I could return the product but presumably at my expense
21 August 2026
Reply from YuMOVE
Hi Chris,
We’re really sorry to hear about your experience and completely understand your frustration, particularly if you had cancelled the order before the scheduled despatch date.
We’d like to look into this further to understand what happened with the cancellation, despatch, and charge, and make sure your concerns are properly addressed.
We’ll be in touch with you directly to investigate this further and see how we can help. Thank you for bringing this to our attention, and we apologise for the inconvenience caused.
Very efficient friendly service
Very efficient friendly service, quick response to email
21 August 2026
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