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Use AI Reviews 

48,641
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 29,750 reviews, reviewers had a great experience with this company. Customers frequently praise the tools for making complex tasks much easier, significantly boosting daily productivity, and generating impressive, creative images or professional writing. Many consumers note that the software is remarkably straightforward to install and navigate, providing reliable assistance for professional work, creative brainstorming, and research projects. Some reviewers were not happy with subscription terms, mentioning frustrating long-term lock-ins, unexpected payment troubles, or strict daily usage limits that hindered progress. A few people also felt that specific file compatibility challenges and sudden account restrictions occasionally disrupted their overall workflow and daily tasks.

What people talk about most

User experience

Consumers find user experience to be positive, highlighting how easy the program is to navigate and install.... See more

Product

Clients share ambiguous opinions on product with mixed reviews regarding its performance and value. Many... See more

Artificial intelligence

Customers consistently note ambiguous experiences with artificial intelligence, balancing praise and... See more

Service

Users describe ambiguous interactions with service, expressing a wide mix of opinions. Many customers praise... See more

Subscription

People report negative experiences with subscriptions, consistently expressing frustration over unexpected... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The generations are creative. Working with this for a limited time, it has been helpful but I will need to continue iterating with the different AIs to see how they differ. I don't like it locke... See more

Company replied

Rated 4 out of 5 stars

"Intelligent and punctual—it understands exactly what I’m trying to express, whether in words or images. For me, it’s simply the best AI out there."

Company replied

Rated 4 out of 5 stars

great to interact and valid suggestions and so good so far and it is too early to comment as I just started using it

Company replied

Rated 4 out of 5 stars

I haapy with eveything except yall interupt esearch for this survey whwn I paid for the service which annoying please stop

Company replied


Company details

  1. Software Company
  2. Automation Company
  3. Software Vendor

About Use AI

Written by the company

Use AI — Your All-in-One AI Workspace

Use AI is the all-in-one AI workspace that gives you instant access to 25+ leading AI models — including GPT-5, Claude, Grok, Gemini, DeepSeek, and more — all under one roof, with a single subscription.

Instead of paying for multiple AI subscriptions and switching between different apps and tabs, Use AI lets you chat with any model from one clean, intuitive interface. Pick the right AI for the right task. Compare responses side by side. Switch models mid-conversation without losing context.

More Than Just Chat

Use AI goes far beyond chat:

  • Web Search — Get AI-powered answers from the web
  • Document Analysis — Upload and extract insights instantly
  • Content Creation — Blog posts, marketing copy, and code
  • Deep Research — In-depth research on any topic in seconds
  • Idea Generation — Brainstorm strategies and plan projects
  • Project Management — Organize and manage work inside one workspace

Everything you need to be productive with AI, in one place: best AI models, web search, idea generation, content creation, document analysis, project management, and deep research. No app-switching. No multiple subscriptions. Just one workspace that does it all.

Built for Everyone

Whether you're a student researching a paper, a marketer drafting campaigns, a developer debugging code, or a business team scaling AI across your organization — Use AI adapts to how you work.

Use AI — the smartest way to work with AI. Get started free at use.ai


Contact info

4.0

Great

TrustScore 4 out of 5

49K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.0

All reviews

(48,641)

48,606 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great

i love this app its very resourceful

6 September 2026
Use AI logo

Reply from Use AI

Dear QUN VINYL, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team

Rated 2 out of 5 stars

Mr Sampath baddegedara

This is verry important

6 September 2026
Use AI logo

Reply from Use AI

Dear HPES Baddegedara, We sincerely apologize for your unsatisfactory experience. Since we can't identify your UseAI account through TrustPilot's data privacy settings, please email us at tp@use.ai with reference number HPESBADDEGEDARA669816. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
UseAI Team

Rated 1 out of 5 stars

I did not intend to subscribe for this

I did not intend to subscribe for this. There’s no notification for it. I just happened to notice it on my credit card eventually after being charged for several months. I do not deny that I did not sign up for it and that legally I must’ve agreed to it. But it just feels like there could be better customer service with regard to the fact that the subscription is now underway. I’ve seen other vendors do this and I think it’s the right moral thing to do given the day and age we live in.

6 September 2026
Unprompted review
Use AI logo

Reply from Use AI

Dear dwight branscombe,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to UseAI.

For more details, please email tp@use.ai and include reference number DWIGHTBRANSCOMBE677206. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
UseAI Team

Rated 5 out of 5 stars

The experience is great

The experience is great

6 September 2026
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Reply from Use AI

Dear lisakoyahoo.com, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team

Rated 1 out of 5 stars

Yes I logged in to what I thought was…

Yes I logged in to what I thought was chat gbt the next thing I have had 29.99 taken out of my account I have never used it once!! Watch out everyone! Use si is also very hard to unsubscribe from

6 September 2026
Unprompted review
Use AI logo

Reply from Use AI

Dear James Richardson-chapple,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to UseAI.

For more details, please email tp@use.ai and include reference number JAMESRICHARDSONCHAPPLE188993. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
UseAI Team

Rated 1 out of 5 stars

Unfair automatic charge and zero transparency

Requesting a full refundI am extremely disappointed with Use.ai. I signed up for their service, but I was hit with an automatic subscription charge without proper warning or clear notice that the trial/billing period would renew this way.This is an unfair practice that catches users by surprise. I have already contacted their support team to cancel my subscription immediately, and I demand a full refund of the amount charged.

4 September 2026
Unprompted review
Use AI logo

Reply from Use AI

Dear Nuno,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to UseAI.

For more details, please email tp@use.ai and include reference number NUNO264286. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
UseAI Team

Rated 5 out of 5 stars

good

i love it and

6 September 2026
Use AI logo

Reply from Use AI

Dear Nicole ann Andal, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team

Rated 1 out of 5 stars

I'm suggesting for everyone if you are…

I'm suggesting for everyone if you are available time don't waste your time over this platform because they are always asking for money and for the activation I usually last two three days I'm asking three or four command I give prompt and everything they did not reply and after a few conversation they are always asking for the activation of their package which I already activated for the first one week this is worthless don't use

6 September 2026
Use AI logo

Reply from Use AI

Dear Santosh Kumar, We sincerely apologize for your unsatisfactory experience. Since we can't identify your UseAI account through TrustPilot's data privacy settings, please email us at tp@use.ai with reference number SANTOSHKUMAR139267. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
UseAI Team

Rated 1 out of 5 stars

Unauthorized charge - Requesting immediate refund

I was charged unexpectedly by use.ai without clear consent, and I am requesting an immediate full refund. I have tried contacting support regarding this issue. I expect this matter to be resolved and my funds returned as soon as possible, otherwise I will be forced to dispute the charge directly with my bank / credit card provider.

1 September 2026
Unprompted review
Use AI logo

Reply from Use AI

Dear Layan,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to UseAI.

For more details, please email tp@use.ai and include reference number LAYAN486443. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
UseAI Team

Rated 5 out of 5 stars

please make free trail

please make free trail

6 September 2026
Use AI logo

Reply from Use AI

Dear Mustafe Dhoombe, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team

Rated 5 out of 5 stars

this app is very helpful and useful…

this app is very helpful and useful especially during abrupt situations

6 September 2026
Use AI logo

Reply from Use AI

Dear Desiree Pablo, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team

Rated 5 out of 5 stars

I love the speed and clarity in…

I love the speed and clarity in reasoning.

6 September 2026
Use AI logo

Reply from Use AI

Dear Frank Weya, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team

Rated 5 out of 5 stars

good User experience

good dfgagfg good

5 September 2026
Use AI logo

Reply from Use AI

Dear Gobinath T, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team

Rated 1 out of 5 stars
Use AI logo

Reply from Use AI

Dear Xianangel Barredo, We sincerely apologize for your unsatisfactory experience. Since we can't identify your UseAI account through TrustPilot's data privacy settings, please email us at tp@use.ai with reference number XIANANGELBARREDO986578. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
UseAI Team

Rated 5 out of 5 stars

Very nice professional summary of…engineering proposal outline

Very nice professional summary of engineering proposal able to add items as needed and revise reviewing proposal now - probably 70% major items and text written - good outline. easy to guide and use. Formatting very nice.

4 September 2026
Use AI logo

Reply from Use AI

Dear Noel, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team

Rated 1 out of 5 stars

i asked to answer/give me the…

i asked to answer/give me the assignment as instructed on the attached docs but give me a pic instead. the task was to make a scrapbook

6 September 2026
Use AI logo

Reply from Use AI

Dear fatima manuel, We sincerely apologize for your unsatisfactory experience. Since we can't identify your UseAI account through TrustPilot's data privacy settings, please email us at tp@use.ai with reference number FATIMAMANUEL123801. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
UseAI Team

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