I clearly instructed trodo I needed a copy of the invoice attached to the outside of the package for customs, to show the value of the goods in a subtotal, add shipping at the end. This obviously was... See more
Company replied
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I clearly instructed trodo I needed a copy of the invoice attached to the outside of the package for customs, to show the value of the goods in a subtotal, add shipping at the end. This obviously was... See more
Company replied
Really impressed with this company, had an issue and they resolved it without any problem, always a concern with car parts. The part are top quality and great prices will order from again
I had a UK car (Audi A6) in Spain needing replacement rear springs. The local quote from a number of sources was €310 for the parts only with at least 10 days delivery time. Once I had found the cor... See more
Company replied
Excellent service and speedy delivery of exactly the product I needed. Can't fault them on price, availability and value
Written by the company
Trodo.es es la solución ideal para los aficionados al automóvil que exigen recambios y componentes de alta calidad para sus vehículos. Estamos orgullosos de ser la elección perfecta para profesionales y fans del mundo del motor que requieren un proveedor de confianza.
Explora nuestras categorías TOP:
Nuestros clientes saben cómo funcionan los componentes de sus vehículos y cuándo deben repararse. Por eso en Trodo nos comprometemos a proporcionar recambios de altísima calidad que no solamente mejorarán el rendimiento de tu vehículo, sino que tendrás la seguridad de saber que durarán mucho tiempo.
Trodo es ideal para ti incluso si no eres un mecánico experto. Aquí encontrarás recambios de alta calidad que garantizarán tu seguridad en carretera. Aún es más, nuestros clientes disfrutan beneficios de comprar online como tomarse su tiempo para investigar y comparar productos dentro de nuestro gran catálogo.
En Trodo encontrarás una amplia gama de referencias en categorías como recambios de motor, sistema de escape, filtros, sistema de frenado, componentes eléctricos, y una extensa lista de accesorios para tu vehículo. Todos nuestros productos son de alta calidad y proceden de fabricantes de recambios líderes como BOSCH, BREMBO, SACHS, TRW, FEBI BILSTEIN, ATE, HELLA, LUK, VALEO, y otras marcas de confianza.
No importa que tipo de coche o vehículo tengas, te garantizamos que siempre encontrarás los recambios correctos en Trodo. No tendrás que volver a buscar por todas las tiendas de tu ciudad o conformarte con lo que te ofrezca tu taller local. Comprar online es ya la norma, y con nosotros puedes escoger y comparar productos hasta que encuentres el más adecuado y económico.
Nuestro amplio catálogo de productos nos garantiza la satisfacción y confianza de nuestros clientes.Nos hemos marcado una meta desde el principio: garantizar una experiencia de compra sencilla y satisfactoria que anime a los clientes a volver. La prueba de nuestra dedicación a proporcionar un servicio excepcional es la reputación que hemos construido a través de sus excelentes reseñas.
En Trodo ofrecemos un servicio interno de atención al cliente que no solamente responde a dudas sobre el estado del pedido sino que también proporciona consejo técnico. Estamos aquí para ayudarte con los problemas que encuentres.
Disponemos de los métodos de pago más seguros.
¡Servicio de entrega de la más alta calidad!
¡Disfruta de una experiencia de compra perfecta en Trodo.es!
Written by the company
Verificación de compatibilidad del producto
Germany
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I clearly instructed trodo I needed a copy of the invoice attached to the outside of the package for customs, to show the value of the goods in a subtotal, add shipping at the end. This obviously wasn’t acceptable and totalled the invoice to price of goods and shipping combined. Goods under €150 I don’t have to pay any tax on. So now the price is over the threshold their shipping agents , dhl, can charge an extra €30 for handling the customs as there is a charge now due because my instructions were not followed. Very pissed off customer that has had to pay an extra €43 that I shouldn’t have had to pay. End result I won’t be using trodo for any other purchases and won’t be buying from anybody that uses dhl to ship purchases. 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡
Reply from Trodo.es
Really impressed with this company, had an issue and they resolved it without any problem, always a concern with car parts. The part are top quality and great prices will order from again
Good and fast delivery. Just one thing add English to your emails two many forinners in Spain.
Producto de muy buena calidad y entrega en su tiempo.
Excellent experience.
I did not know about Trodo before, so I was a bit skeptical. But Trodo turned out to be the fastest and most reliable method to source the car part from Germany to Spain. I am really satisfied with the communication and shipment as well as the price. I definitely will use Trodo next time I need a part.
Great customer service support. Prices are very competitive. Fast and affordable delivery rates.
Excellent service and speedy delivery of exactly the product I needed. Can't fault them on price, availability and value
Me vendieron un kit de distribución SNR-NTN pero me enviaron 3 poleas GMB
Reply from Trodo.es
Avoid. No care for customer only want what’s beneficial for them, scammers
Reply from Trodo.es
El 16 de marzo realicé un pedido de la Frost Flash Pro – variante roja. Después de nueve días de espera, recibí la versión estándar verde, un producto que es hasta un 50% más barato. Esta versión podría haberla pedido en otro sitio y recibirla en un solo día. Si hubiera querido esa, la habría comprado allí. Elegí Trodo precisamente porque ofrecían la versión Pro en rojo, pero en su lugar enviaron una versión más barata.
He intentado contactar tanto por correo electrónico como a través del formulario de contacto, pero no obtuve ninguna respuesta. Sin confirmación, sin explicación, nada.
En resumen:
Pagas por un producto más caro y recibes una versión más barata
Esperas más tiempo del necesario
Sin respuesta del servicio de atención al cliente
Hasta ahora, una de mis peores experiencias con una tienda online. Muy decepcionante – absolutamente evitar. Actualizaré mi opinión cuando reciba una respuesta, pero por ahora: no recomendable.
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On March 16th, I ordered the Frost Flash Pro – red variant. After nine days of waiting, I received the standard green version, a product that is up to 50% cheaper. I could have ordered that version elsewhere and had it delivered within one day. If I had wanted that one, I would have bought it there. I specifically chose Trodo because they advertised the red Pro version, yet they sent a cheaper model instead.
I’ve tried contacting them via email and their contact form, but I received no response at all. No confirmation, no explanation, nothing.
In short:
You pay for a more expensive product but receive a cheaper version
You wait far longer than necessary
No reply from customer service
So far, this is one of my worst online shopping experiences. Very disappointing – absolutely avoid. I will update my review if I ever receive a response, but for now: not recommended.
Reply from Trodo.es
Good price and reasonable shipping - unlike some sellers!
Will use again.
Very good but would have been better if I could have tracked my parcel
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