TickPick Reviews 

4,621
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,581 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive and reasonable pricing, often finding better deals than on other platforms. Many people highlight the website's clarity and ease of navigation, making the ticket purchasing process smooth. Reviewers consistently report a positive user experience, noting quick ticket transfers and efficient service, from finding tickets to accessing them. However, some customers encountered difficulties with ticket retrieval, mentioning issues with receiving tickets or needing multiple apps. A few people also reported problems with tickets not corresponding to what was ordered, or sellers providing different seats than advertised. Additionally, some reviewers expressed dissatisfaction with selling tickets, citing unexpected penalties or difficulties.

What people talk about most

Price

Customers had positive experiences with price, often finding good and reasonable prices for tickets, with... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the site and app easy to use for... See more

Website

Users describe positive interactions with the website, finding it easy to navigate and locate desired tickets... See more

Order

Consumers find order fulfillment to be ambiguous, with many reporting issues such as tickets not arriving by... See more

Service

People report positive experiences with service, often highlighting the ease of use and the absence of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thanks to your employee Renee, she saved the day by getting us tickets sent. I purchased tickets around 615pm for a 730pm show. The tickets never arrived by email. We got on the phone and had the chan... See more

Rated 5 out of 5 stars

So easy, great experience! It should be for what we paid, but can't complain about the process. Easy and secure transaction, easy access to secure ticket to gain entry to arena. All around excellent!... See more

Rated 5 out of 5 stars

I had trouble understanding how to get my ticket on my phone from my computer. The agent who answered was very pleasant and stepped me thru to have my ticket ready. On day of event, tick pick brou... See more

Rated 5 out of 5 stars

i discovered this app with no service fees...yahoo. finally someone to compete with costly ticket master. we got better seats and the tickets transferred quickly and seamless. love it. will definitel... See more


Company details

  1. Event Ticket Seller

Written by the company

We're the original no-fee ticket site that guarantees the best prices on tickets to live events.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(4,621)

1,511 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Annihilated but Happy

Other than my team getting absolutely throttled, everything was great! Very seamless and no convoluted “fees“ that suddenly changed the pricing at the end of the transaction when it came time to pay.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Mighty Mercury

Tickets transfered over instantly easy access to upload. Great price this was a last minute plan just looking for something to do in the area, and ot turned out great.

2 July 2026
Unprompted review
Rated 1 out of 5 stars

Just awful bought theatre tickets and…

Just awful bought theatre tickets and communications were beyond poor. Had to send many emails and only received day before the show. Will never use them again!

26 June 2026
Unprompted review
TickPick logo

Reply from TickPick

Thank you for taking the time to share your feedback. We understand how frustrating it was to experience a change in your ticket delivery method, especially so close to the event.

In this case, it was required to switch from an electronic transfer to physical ticket delivery. While this unexpected change caused an inconvenience, our team worked diligently to coordinate the shipment, provide updates throughout the process, and ensure the tickets arrived in time for the event. We are glad that you were ultimately able to attend as planned.

We recognize that receiving your tickets closer to the event than originally anticipated was not the experience you expected, and we apologize for the stress this caused. Although circumstances outside of our control required a change in delivery, our priority was to make sure you had valid tickets in hand before the show.

We appreciate your feedback, as it helps us continue to improve the experience we provide for our customers. We wish you all the best moving forward.

Rated 5 out of 5 stars

TickPick Experience

Love the app and the usability of it. I bought a ticket to England vs Congo. The seller pulled out last minute and TickPick replaced it quickly. All around great product.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Great time

Great time, amazing concert, Noah kahan was unreal live. Tickets were affordable and as guaranteed they were delivered even before the expected date.

28 June 2026
Unprompted review
Rated 5 out of 5 stars

Great show

Great show. Great venue and ticket purchase and use was very easy

27 June 2026
Unprompted review

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