Toss Bryan LTD Reviews 

253
TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

Recently purchased flooring for my house and I highly recommend Toss Bryan for their super customer service! Marcin is an absolute gentleman and went above and beyond to help us find what we needed.... See more

Rated 1 out of 5 stars

I rang the store for advice on a brushcutter which was 'on sale with 50% off' and bought it when they said it had adjustable handles, was easy to start, and that they would supply a metal blade and ne... See more

Rated 5 out of 5 stars

I was let down by another (bigger) company who didn't deliver my lawnmower. Found Toss Bryan by accident (well it's on the main road out of Fermoy so you can't miss it), and they had a massive range i... See more

Company replied

Rated 4 out of 5 stars

Excellent service, order was delivered on time and was as described. Unfortunately, despite seemingly secure padding, a bit had broken off the chair during transport (the piece was still there so cl... See more

Company replied

Company details

  1. Hardware Store
  2. Appliance Store
  3. Computer and Accessories Store
  4. Paint Store
  5. TV store

Written by the company

The team at Toss Bryan in Fermoy, Co. Cork has more than 200 years of combined experience in lawn and garden machinery, hardware, DIY and electrical. We enjoy sharing our vast product knowledge with our customers on a daily basis. We have specialist staff working in each department who complement each other to ensure we deliver the highest standard of customer service possible.


Contact info

3.5

Average

TrustScore 3.5 out of 5

253 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.5

All reviews

(253)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic shopping experience!

From start to finish I found Toss Bryan Ltd extremely helpful and overall a lovely feel -good experience. I contacted them to order an in-ground trampoline (with zero experience) and the time and product knowledge that Patryk had was fantastic. He saw my order through from start to finish, making the necessary adjustments and really looked after me irt pricing!! And my delivery came 2 weeks early! Kids are looking forward to having it installed next week!!

23 May 2023
Rated 1 out of 5 stars

Poor experience

Poor experience. Several issues. Having spent time speaking to Patrick, he directed me to the website to purchase - the website was desperate and when I called back to complete transaction via phone, Patrick wasnt there and he did not return my call until nearly COB. I was promised I would get notified re delivery time - 30 mins before drop off. Something, I had asked twice about. Driver came while I was in an important meeting. Rang doorbell, my phone etc. He was a nice man - not his fault. Second, he had no idea he was meant to take the old appliance away and didnt have the tools. He had to use one of my kitchen knifes to cut the hose, leaving the old dishwasher hose still attached and a crap situation to put us in as we had to fit to new dishwasher. No phone call to apologise or acknowledge mess up. I wanted to give business to a small, independent business but this was a poor experience all around. The woman answering the phone in the shop was good 👍

18 May 2023
Rated 5 out of 5 stars

Great service

Item was delivered the day after I ordered it. The delivery man was fast and efficient and took away the old item. I had occasion to contact the shop before purchase and the response was swift and helpful.

16 May 2023
Rated 5 out of 5 stars

Parcel arrived safe and sound as…

Parcel arrived safe and sound as promised. I have tried it out and am very happy with it. The product was better value at Toss Bryan than other than at other retail outlets.

4 May 2023
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Reply from Toss Bryan LTD

Dear Frances thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, we count ourselves lucky for customers like you. We look forward to working with you again in the future!

Rated 5 out of 5 stars

Best price

Best price, almost local, and a fast delivery with no fuss.

24 April 2023
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Reply from Toss Bryan LTD

Dear John thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, we count ourselves lucky for customers like you. We look forward to working with you again in the future!

Rated 5 out of 5 stars

Delivery very quick and I'm very happy…

Delivery very quick and I'm very happy with the items I bought

18 April 2023
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Reply from Toss Bryan LTD

Dear Annemarie thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, we count ourselves lucky for customers like you. We look forward to working with you again in the future!

Rated 2 out of 5 stars
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Reply from Toss Bryan LTD

Dear Mariusz, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future.

Please feel free to reach out to info@tossbryan.ie with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Rated 5 out of 5 stars

No issues

Good Price, Well Packaged, Arrived promptly, Will buy from again

23 April 2023
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Reply from Toss Bryan LTD

Dear Garry thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, we count ourselves lucky for customers like you. We look forward to working with you again in the future!

Rated 5 out of 5 stars

Straightforward easy to purchase online…

Straightforward easy to purchase online and delivered within 2 working days!

4 April 2023
Toss Bryan LTD logo

Reply from Toss Bryan LTD

Dear Mary thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, we count ourselves lucky for customers like you. We look forward to working with you again in the future!

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