Stakelums Home & Hardware Reviews 

2,777
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 196 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the seamless online shopping process and reliable service. Customers frequently praise the exceptionally fast delivery times and the wonderful staff who consistently provide expert assistance and friendly service. Consumers also deeply appreciate the careful packaging, thoughtful little extras included in parcels, and the overall high quality of products received. However, some customers also noted occasional inconveniences, such as delivery tracking details going astray or parcels being left at the door instead of handed over personally. A few reviewers were additionally disappointed with specific items like holiday trees or found that purchases were excessively wrapped.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and fast shipping... See more

Product

Reviewers mention positive feedback about product quality, noting items are sturdy, beautiful, and exactly as... See more

Service

Clients share positive opinions on service, highlighting prompt delivery and great overall value. Consumers... See more

Order

Consumers find order to be positive, highlighting a smooth online experience with easy-to-navigate websites... See more

Staff

People report positive experiences with staff, describing them as helpful, friendly, and knowledgeable.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful experience from start to finish. We ordered on Sunday 26th July and it was delivered to Wicklow on Thursday 30th July. Fabulous customer support from Ailish and the two lads who delivered... See more

Company replied

Rated 5 out of 5 stars

We bought 2 large plain green wreaths for our gates, 2 x 2.7 metre pre lit green garlands and 2 sets of super bright cluster lights in warm white for our front door garlands. Unreal value, everything... See more

Company replied

Rated 5 out of 5 stars

I stumbled upon this company by accident when searching for a specific item online and am so thrilled I did. They truly deserve their raving 5 star reviews across all platforms. From start to finish,... See more

Company replied

Rated 5 out of 5 stars

I have ordered paint from Stakelums Home & Hardware last year and was needing advice and paint again this year. I spoke with Trish in the paint department and she could not be more helpful. I was tr... See more

Company replied


Company details

  1. #1 of 12 best companies in Hardware Store
  2. #1 of 11 best companies in Appliance Store
  3. #2 of 13 best companies in Decoration and Interior Design Store
  4. #4 of 24 best companies in Furniture Store
  5. #2 of 10 best companies in Garden Center
  6. #1 of 9 best companies in Paint Store

About Stakelums Home & Hardware

Written by the company

Stakelums.ie homepage
Visit Stakelums
Expert Electrical
Furniture & Home
Paint & Décor
Building & DIY
Contact Us

About Stakelums

Stakelums Home & Hardware is the one-stop-shop for all your building, home & garden needs. Established in Borrisoleigh, Co. Tipperary in 1960, the Stakelum family have grown the business into one of the largest independent Home & Hardware stores in Ireland. Our award-winning superstore offers customers the opportunity to browse thousands of quality products from trusted brands.

Our website brings this exceptional in-store experience online; offering a wide selection of categories and products to browse, with the options to Click & Collect or have your order delivered nationwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(2,777)

185 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery

Quick delivery, well packaged, got a discount which was a nice ads on. Product is super exceeded my expectations.

10 August 2026
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Reply from Stakelums Home & Hardware

Thank you Charlotte, we look forward to, having you shop with us again. Take care and thanks again for supporting Stakelums Home & Hardware.

Rated 5 out of 5 stars

Fast reliable and excellent as…

Fast reliable and excellent as described,, great great product at a decent price 👍

21 August 2026
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Reply from Stakelums Home & Hardware

Thanks Dec, we do our best! We really appreciate your support and hope you enjoy your order from Stakelums.

Rated 5 out of 5 stars

Veery fast delivery

Veery fast delivery, safe packaging

17 August 2026
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Reply from Stakelums Home & Hardware

Thank you, Dorina, great to get feedback like this and hope you'll consider shopping with us again.

Rated 5 out of 5 stars

Item was delivered so quickly and…

Item was delivered so quickly and carefully packaged

29 July 2026
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Reply from Stakelums Home & Hardware

Thank you so much for shopping with us Paula, and supporting our family run independent business. We love your comment and hope we have the pleasure of delivering to you again.

Rated 5 out of 5 stars

Great selection of goods

Great selection of goods, great value and great service.

11 August 2026
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Reply from Stakelums Home & Hardware

Thank you so much for your kind review Marian! We really appreciate your support and look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Great service

Great service , very prompt delivery , good price

11 August 2026
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Reply from Stakelums Home & Hardware

Thank you for your lovely review! We’re delighted to hear you were happy with our service, prompt delivery, and prices. We really appreciate your support!

Rated 5 out of 5 stars

Efficiency

Efficiency

7 August 2026
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Reply from Stakelums Home & Hardware

Thank you for supporting Stakelums and we hope to see you again soon.

Rated 5 out of 5 stars

Very good service

6 August 2026
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Reply from Stakelums Home & Hardware

Great to hear, thank you for supporting Stakelums and we hope to see you again soon.

Rated 2 out of 5 stars

Advertised for first purchase 10€ off…

Advertised for first purchase 10€ off then added postage, over 50€ purchase postage free

5 August 2026
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Reply from Stakelums Home & Hardware

Hi Bridie, thank you for getting in touch. We do offer our customers €10 off their first order over €50 when they sign up to our newsletter, which we see you availed of. Many other businesses also offer similar discounts for first time purchases but never also give free delivery on the orders on top of this discount. Please help us understand your complaint. We appreciate your custom and hope you'll stay signed up for more exclusive discounts on our eNewsletter.

Rated 5 out of 5 stars

A quality Irish company.

Delighted to order from an Irish company. It was easily processed, quickly delivered and a quality product.

4 August 2026
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Reply from Stakelums Home & Hardware

Thank you for your lovely review Joan! We’re delighted you were happy with the quality of the product, speedy delivery, and service. We really appreciate your support of our Irish company!

Rated 5 out of 5 stars

Fast delivery

Fast delivery
Good product

21 July 2026
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Reply from Stakelums Home & Hardware

Thanks for shopping with us Tony and for taking the time to leave a review.

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery, excellent service and products

20 July 2026
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Reply from Stakelums Home & Hardware

Thank you for your kind review! We’re delighted to hear you were happy with our speedy delivery, excellent service and products. We really appreciate your support! 😊

Rated 5 out of 5 stars

Ordered one day delivered next day also…

Ordered one day delivered next day also lovely people to talk to Dennis Dargan

31 July 2026
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Reply from Stakelums Home & Hardware

Thank you so much for your wonderful review! We’re delighted to hear that your order arrived the very next day and that you had such a positive experience with our team. We really appreciate your support and hope to see you again soon!

Rated 5 out of 5 stars

firepit

good product quick delivery

30 July 2026
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Reply from Stakelums Home & Hardware

Thank you, Ian, great to hear your order arrived on time. Thank you for supporting our Irish family run business.

Rated 5 out of 5 stars

Excellent customer service from the paint department

I have ordered paint from Stakelums Home & Hardware last year and was needing advice and paint again this year. I spoke with Trish in the paint department and she could not be more helpful. I was truly impressed with her knowledge and keen eye. Best of all, I received the paint the following day brilliantly packed up by Kate!

28 July 2026
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Reply from Stakelums Home & Hardware

Thank you so much for your lovely review! We’re delighted to hear that Trish was able to help you with her knowledge and advice, and we’ll be sure to pass on your kind words to her and Kate.
We really appreciate you choosing Stakelums Home & Hardware again and look forward to helping you with your next project!

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