Michael Beatty & Company Limited Reviews 

3,330
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 552 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that online orders arrive very quickly, securely wrapped, and at a highly competitive price compared to other major retail stores. Regular consumers consistently appreciate the extremely helpful staff members and the surprisingly wide selection of quality products available on the online store. However, some people mentioned frustrating issues with broken items caused by inadequate packaging or unexpected delivery delays during the busy festive season. A small group of reviewers were also disappointed when specific items did not match their personal expectations regarding proper sizing or their specific spatial requirements.

What people talk about most

Delivery service

Customers had positive experiences with the delivery service, frequently highlighting the impressive speed... See more

Product

People report positive experiences with product, highlighting the great selection and competitive pricing... See more

Service

Customers consistently note positive experiences with service, highlighting fast delivery and smooth online... See more

Order

Consumers find order satisfaction to be high, highlighting seamless online navigation and prompt delivery.... See more

Price

Users describe positive interactions with price, frequently highlighting competitive rates and unbeatable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered a large 2400 LED Galaxy Star 80cm - Warm White, Low voltage & a Liverpool annual. Made the order on 4th December 25, arrived 15th December 25. Beautiful decoration, we hung it above our f... See more

Rated 5 out of 5 stars

We needed a gas heater fast due to power outages and this Manhattan heater was delivered in super fast time from Beatty’s A great silent heater with a flame like effect, it’s capable of heating a la... See more

Rated 5 out of 5 stars

So nice to be able to talk with a member of staff who actually gives a damn . delivery arranged and washing machine arrived as planned. Altogether really good ppl to do business with will definitely... See more

Rated 5 out of 5 stars

Keter Manor Pent 6*4 garden shed ordered and delivered efficiently with phone call on the day of delivery. The shed itself is OK to build but fitting the roof is not easy as its design could be better... See more


Company details

  1. #2 of 6 best companies in Department Store
  2. #5 of 9 best companies in Children's Toys Store
  3. #1 of 2 best companies in Christmas Store
  4. #5 of 9 best companies in Electronics Store
  5. #6 of 10 best companies in Home Goods Store
  6. #2 of 2 best companies in Lawn Mower Store

About Michael Beatty & Company Limited

Written by the company

About us

Family run for three generations, Beattys celebrated its 80th anniversary in 2011; having first opened our doors in 1931. We began trading as a small grocery, hardware, and grain store on Church Street, Loughrea. Our longevity can be primarily attributed to the ongoing support of the local community and our staff’s dedication to providing exceptional advice, value, and service to our valued customers

The team of more than 40 staff at Beattys has a wealth of experience and product knowledge. Over half of the staff members have been working in Beattys for 15 years or more.

Our Stores

Beattys has two separate locations in Loughrea, Co. Galway. The Station Road premises is a fully stocked builders’ merchant with plumbing, bathroom, timber flooring, and hire departments as well as a complete range of agricultural feeds and fertiliser. The Main Street/Church Street premises is a 15,000 square feet retail outlet stocking an extensive range in each of the following departments: housewares, interior furnishing, electrical, DIY, toys, paint, and gardening. To ensure we have the best prices possible, we are part of 3 buying groups, Topline hardware, Euronics Electrical, and Toymaster. We endeavor to stock many interesting and unique products, especially in the housewares and interior furnishing departments. If you’re looking for something different, we have it.

Local Community

We show our appreciation to the Loughrea community for this ongoing support by engaging in fundraising efforts, and we regularly host fun events for our customers. In 2013 we organised a Shave or Dye event where 35 people either shaved off or dyed their hair on the night in Beattys, raising more than €10,000 for the Irish Cancer Society.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 51% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(3,330)

435 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Placing fridge/freezer into position, poor.

Delivery was good and efficient, however your policy of dropping a large fridge freezer in the kitchen downstairs was not satisfactory. How do you expect an older person to manhandle this large unit into position. It was not an integrated unit . No attempt to offer removal of packing.

1 September 2026
Unprompted review
Rated 1 out of 5 stars

Beware No Refund Given

Beware - they never refund.
I made a purchase it did not work for my space when I brought it home. Therefore was 'not working' for me.
When I questioned why ..I was made to feel like 'how dare you' even ask from the man at the back counter. Left feeling like a criminal - with a credit note. Dont feel excited about purchasing from here again .... maybe paint when I have to. Very dissapointed loyal customer - I have spent plenty here over the years.

25 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Brenda was so helpful, had paint delivered to Dublin next day. Many thanks. Highly recommend.

6 August 2026
Unprompted review
Rated 5 out of 5 stars

Robot Lawnmower WorxWR318E

I have just made my first purchase with Beattys.
From ordering to delivery the service has been excellent. My robot lawnmower arrived on time and in perfect condition. The email contact with Beattys was perfect and kept me very well informed.
The free delivery and the fantastic price could not be matched.
Great service all round.
Thank you.

6 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Phoned Beattys for information on stihl hedgetrimmers I was going to purchase and got all the information I needed from very helpfull staff member. Ordered online and hedgetrimmer arrived in Drogheda 36 hours later, 35 euros cheaper than i could get it in Drogheda.Would highly recommend Beattys for excellent service and value.

27 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Quality Garden Set

I ordered the Hartman Berkeley Cast Aluminium 6-Seater Round Set with 2.5m parasol on Saturday night, and it arrived on Thursday afternoon — perfect timing for the good weather. The set was exactly as described on the website, and I’m delighted with the quality.

Overall, I couldn’t fault my experience with Beattys and I would happily recommend them for their fast service and quality products.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Super fast delivery and great price

Ordered a Smeg kettle (which was a better price than competitors) on a Thursday afternoon and the package was delivered to my door Friday morning at 8am. Absolutely amazing service and happy to order again.

15 May 2026
Unprompted review
Michael Beatty & Company Limited logo

Reply from Michael Beatty & Company Limited

Hi Ruth,

Thanks a million for the fantastic review. That is absolute lightning speed for a delivery—we are delighted to hear your new Smeg kettle arrived safely by 8am Friday morning after ordering on Thursday afternoon.

We always try our best to offer top brands at the keenest prices, so it’s brilliant to know we hit the mark for you on both value and service. We appreciate the support and we'll be ready to look after you whenever you need us next!

Best regards,

The Team at Beatty’s

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