Timarco.com Reviews 10,583

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the reasonable prices and the high quality of the products, which include a wide range of lingerie and underwear. People highlight the excellent service and speedy delivery. Consumers also underline that the items are well-packaged. Many reviewers mentioned the easy navigation of the website when placing an order. The delivery service is fast and efficient. In case of returns, the process is straightforward and refunds are issued promptly. The customer service team is also very helpful and quick to resolve any issues.

Based on these reviews

Rated 4 out of 5 stars

The ordering process was easy but it was difficult to tell that my payment had been taken as it appeared small at the top of the page so I clicked again and this meant I had done a second order by a... See more

Rated 5 out of 5 stars

I was looking for underwear for my husband, particularly Sloggi, and having difficulty finding the right size, style and colour. Then I found Timarco! Excellent range of just what hubby wanted.

Rated 5 out of 5 stars

Brand names, at very reasonable prices. Quick and secure delivery. Free p/p over a certain price, which is listed by seller. This is my 2nd time visiting this seller with an order. Its been a pleasure... See more

Rated 5 out of 5 stars

The team are very efficient with dealing with your order keeping you updated as and when needed deliveries are on time with no issues apart from they use Royal Mail. Royal Mail are not the best my res... See more

Rated 3 out of 5 stars

Regrettably, our experience has been mediocre at best, 7 days on from placing our Order! After not hearing anything, about shipping, we ask about it 5 days on. The day following, you respond, sim... See more

Rated 3 out of 5 stars

Bought three pairs of Sloggi pants in my usual size. Tried on a pair and found them too tight for me and not wearable. I totally get that you shouldn't be able to return underwear that's been tried... See more

Rated 3 out of 5 stars

Fairly easy ordering, reasonable delivery time. Product seems uncomfortable at the moment. It does the job in terms of support but it feels too tight on my shoulders and there's no further adjustment... See more

Company replied

Rated 5 out of 5 stars

Great and affordable. Experience from order to delivery is one of the best. Will keep on ordering again and again.

Rated 5 out of 5 stars

Enjoyed my shopping experience with Timarco. It was easy to navigate their website and place an order. My delivery was very quick and everything came well packaged. I had to order more than one siz... See more

Rated 5 out of 5 stars

All my underwear arrived fast. Everything was the correct size and colors. The quality is great.

Rated 5 out of 5 stars

Both my husband and myself are very fond of Sloggi underwear and we find that we can purchase the items we need very easily and more cheaply at Timarco. Same brand but without the expensive price tag... See more

Rated 5 out of 5 stars

Another amazing shopping experience with Timarco. Love shopping with them. Prices are really fab and customer service is just out of this world. Thank you. Can only highly recommend them.

Rated 5 out of 5 stars

The underwear that I ordered was well-priced and it arrived very quickly. Last year I ordered similar goods and there was a delay so I asked that they should not be despatched whilst I was on holiday.... See more

Rated 5 out of 5 stars

I placed an order with Timarco for the first time and I was impressed with the delivery, price and service received. I had read some reviews already as I hadn't heard of them before but I will place f... See more

Rated 5 out of 5 stars

This is an excellent product that I have been buying for a few years now. The bras are well made, very comfortable and wash well. The price and delivery were very good, I was kept informed of progre... See more

Rated 5 out of 5 stars

The products are exactly as they describe, items sold are high end quality; information is given for each step of the order. Items take approx. 7 days to arrive to the UK. I have used this site twice... See more

Rated 5 out of 5 stars

Perfect service & most important is the price for such great quality underwater. One happy lady

Rated 3 out of 5 stars

I ordered a pair of crocs cafe latte size 5/6 they are too big I’m a 5 so I definitely will not be ordering again

Company replied

Rated 5 out of 5 stars

Arrived on time and a high quality garment that my Dad was very pleased with. Size is right and they wash well. Happy to recommend this company.

Rated 5 out of 5 stars

I was amazed that my purchase arrived so quickly. It was in perfect condition and just what I requested. I can't think of any way they could improve on this service.

Rated 5 out of 5 stars

The item purchased was the best price I could find and the communication was excellent. The item was posted and arrived very quickly. Would definitely shop again.

Rated 5 out of 5 stars

I enjoy wearing SLOGGI and TIMARCO’s range of men’s range of underwear is excellent. In addition, the prices are highly competitive. Finally, the delivery of my underwear was right on time. Excel... See more

Rated 5 out of 5 stars

Timarco have good prices and quick despatch of orders. The first item didn’t fit so I had to return for an exchange and again, I was very happy with their prompt service. I am very happy with my slo... See more

Rated 5 out of 5 stars

I’m very happy with my parcel how it was delivered and the contents the underwear is perfect I ordered two packs

Rated 5 out of 5 stars

Easy to order, and quick delivery, can’t ask for anything more. Very happy with purchase and excellent price too.

Rated 5 out of 5 stars

Fantastic range of lingerie to browse through, at reasonable prices. Comes very well packaged, and in good time.

Rated 5 out of 5 stars

I made a mistake with my purchase on contacting customer service team they sorted out my issue within 48hrs couldn’t fault them

Rated 5 out of 5 stars

Easy transaction, quick delivery and products as described.

Rated 5 out of 5 stars

Amazing, comfortable, functional, stylish, great fit, I bought this brand for years now amazing quality for a great price

Rated 5 out of 5 stars

Great pink bra. Lovley colour and very comfortable. Good fitting and quality. Would recommend

Rated 5 out of 5 stars

I’m so happy with my purchase! The quality is excellent and it exceeded my expectations. Highly recommend!

Rated 5 out of 5 stars

My purchases arrived quickly and well packed. There are always good offers on Timarco.

Rated 5 out of 5 stars

Great prices for top brands and always an excellent service and speedy delivery

Rated 5 out of 5 stars

Fast service, good website, would use Timarco again and recommend to others.

Rated 5 out of 5 stars

Order was delivered to schedule and correct items arrived. No problems

Rated 3 out of 5 stars

Tommy Hilfiger ladies' socks. Ordered on 13th, arrived on 28th - rather a long time but I think because of Covid regs slowing things down. Socks as described, very comfy but unfortunately a bit longer... See more

Company replied

Rated 3 out of 5 stars

too bad that I ordered several items and than after some days I received a message that my order will partly delivered only.... Why not showing it during ordering goods. I had to cancel a order from... See more

Company replied

Rated 3 out of 5 stars

My order showed my home address but was delivered a ten minute walk away, I contacted timarco and told them about their mistake and was assured that it wouldn't happen again and apologised. They of... See more

Company replied

Rated 3 out of 5 stars

Slow to post out and even slower to refund returned goods.Items purchased took at least a couple of weeks to arrive. I since returned all but one at the beginning of January to Timarco. They told... See more

Company replied

Rated 5 out of 5 stars

Website easy to navigate and order from. Items arrived quickly, well packaged and exactly what I ordered. Very happy with the whole shopping experience and would use again.

Rated 5 out of 5 stars

The product is fine, and I managed to install it on the roof in about three hours. My only criticism is the roller. Come on guys, a 4 inch roller is taking the pxxx! So I used my old trusted one, wh... See more

Rated 5 out of 5 stars

I found this website through a Google search. Initially, I was skeptical about ordering from it, as it's not based in the UK. However, I decided to give it a try and was not disappointed The prices we... See more

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4.2

Great

TrustScore 4 out of 5

11K reviews

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Replied to 74% of negative reviews

Typically takes over 1 month to reply


Rated 5 out of 5 stars

Great and affordable

Great and affordable. Experience from order to delivery is one of the best. Will keep on ordering again and again.

17 September 2025
Unprompted review
Rated 5 out of 5 stars

Sloggi best price ever.

Brand names, at very reasonable prices. Quick and secure delivery. Free p/p over a certain price, which is listed by seller. This is my 2nd time visiting this seller with an order. Its been a pleasure dealing with a 5* seller. Recommended.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

The team are very efficient with…

The team are very efficient with dealing with your order keeping you updated as and when needed deliveries are on time with no issues apart from they use Royal Mail. Royal Mail are not the best my resent order they left by a bin even though I was at home however I have no problems with Timarco perfect.

16 October 2025
Unprompted review
Rated 3 out of 5 stars

Not Impressed

Regrettably, our experience has been mediocre at best, 7 days on from placing our Order!
After not hearing anything, about shipping, we ask about it 5 days on. The day following, you respond, simply stating, delivery to the UK could be between 5 to 15 days!
Then today, 7 days on, we receive an e mail advising “slight delay due to supplier”!
In my opinion this is not a professional way to communicate with your customer!
We are unlikely to do further business with TIMARCO!

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Great

Great experience buying, fast shipping and good price!

22 August 2025
Unprompted review
Rated 2 out of 5 stars

The mystery of any returns process online

I received my order in moderate time. Having bought two sizes, I now would like to return one size which does not fit. On visiting the website it is impossible to locate any returns portal. I have emailed the customer services which apparently is open 9-2 pm.
I would have opted for an exchange of item, but dislike the "difficulty of locating" any return portal so much that I shall not use "Mr Huang's" company again.

16 August 2025
Unprompted review
Timarco.com logo

Reply from Timarco.com

Hi,

Thank you for taking the time to share your experience, and we’re sorry to hear about the difficulties you’ve had locating our returns portal.

You are absolutely welcome to return items that don’t fit. Our returns portal can be accessed via the link included in the last email we send when your order leaves our warehouse, the same email that contains your tracking link. From there you can easily register your return or exchange.

We’re sorry this wasn’t clearer and will take your feedback onboard to make our returns process easier to find. If you would like, please contact us again via email with your order number and we’ll be happy to help you register your return.

Kind regards,
Timarco Team

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