The ordering process was easy but it was difficult to tell that my payment had been taken as it appeared small at the top of the page so I clicked again and this meant I had done a second order by a... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
Contact info
Replied to 74% of negative reviews
Typically takes over 1 month to reply
Good Customer Service for Returns
The customer service for returns was good. I received a credit for a return and later purchased something else for most of the money. It was easy to do online with no complications.
Easy transaction
Easy transaction, quick delivery and products as described.
I was looking for underwear for my husband
I was looking for underwear for my husband, particularly Sloggi, and having difficulty finding the right size, style and colour. Then I found Timarco! Excellent range of just what hubby wanted.
Great service
Great service, fast delivery and happy to shop here again.
All my underwear arrived fast
All my underwear arrived fast. Everything was the correct size and colors. The quality is great.
Great and affordable
Great and affordable. Experience from order to delivery is one of the best. Will keep on ordering again and again.
Sloggi best price ever.
Brand names, at very reasonable prices. Quick and secure delivery. Free p/p over a certain price, which is listed by seller. This is my 2nd time visiting this seller with an order. Its been a pleasure dealing with a 5* seller. Recommended.
The team are very efficient with…
The team are very efficient with dealing with your order keeping you updated as and when needed deliveries are on time with no issues apart from they use Royal Mail. Royal Mail are not the best my resent order they left by a bin even though I was at home however I have no problems with Timarco perfect.
Order delivered prompt and so easy to…
Order delivered prompt and so easy to do! Many thanks.
The Sloggi knickers are a great fit and…
The Sloggi knickers are a great fit and comfortable.
Good quality items and prompt service.Arrived on time and a high quality…
Arrived on time and a high quality garment that my Dad was very pleased with. Size is right and they wash well. Happy to recommend this company.
Perfect service & most important is the…
Perfect service & most important is the price for such great quality underwater. One happy lady
Goods delivered on time and as expected
Goods delivered on time and as expected
Not Impressed
Regrettably, our experience has been mediocre at best, 7 days on from placing our Order!
After not hearing anything, about shipping, we ask about it 5 days on.  The day following, you respond, simply stating, delivery to the UK could be between 5 to 15 days!
Then today, 7 days on, we receive an e mail advising “slight delay due to supplier”!
In my opinion this is not a professional way to communicate with your customer!
We are unlikely to do further business with TIMARCO!
accurate and fast service
The mystery of any returns process online
I received my order in moderate time. Having bought two sizes, I now would like to return one size which does not fit. On visiting the website it is impossible to locate any returns portal. I have emailed the customer services which apparently is open 9-2 pm. 
I would have opted for an exchange of item, but dislike the "difficulty of locating" any return portal so much that I shall not use "Mr Huang's" company again.
Reply from Timarco.com
Lovely undies.
Order made on the 05.08.2025 delivered on the 14.08.2025.
Items of good quality.
Great price
Great price, cheapest supplier in the online market place for my item.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.