Boligcenter Reviews 

Delivery on time, good quality 👌

It was a very fast delivery, Just one day

Delivery time is much longer than they mention on the website. Customer support is not 24/7, it is just a chatbot and as soon as you actually need help they ask you just just send them an email instead. Ordered something thinking it would arrive in 1-3 days as the website said, and then wrote to ask for a status. Then I began getting status emails saying it was on its way, ending with an email saying it had been delivered. But nothing was ever delivered, and no one ever responded to any of my emails asking for help. They withdrew the money without ever delivering anything.

As per agreement delivery must be at our doorstep but he put it on downstairs, we asked him to take it upstairs but he didn’t. It was totally unfair and unfriendly behavior

Hello,

I ordered a bicycle from boligcenter.dk and received it a few days ago. After assembling it, I used it for about 2 hours. During this short use, it became clear that the build quality is very poor — the chain and brakes already feel unreliable and unsafe, and the overall materials feel cheap and not suitable for regular daily use. This is not the quality I expected based on the listing.

I would like to return this product, but I have been unable to find a customer service phone number or live chat option. I emailed 5 days ago and have not received any reply.

Under Danish/EU consumer law, goods sold online must match a reasonable standard of quality and be fit for their normal purpose. Since this bicycle does not meet that standard after only minimal use, I do not believe I should have to pay the 150 DKK return shipping fee that applies to normal change-of-mind returns.

Please confirm the following as soon as possible:
1. How I should proceed with the return/exchange
2. Whether return shipping will be covered by you, given the quality issue
3. The expected timeline for my refund

If I do not receive a response within 5 business days, I will file a complaint with Forbrugerklagenævnet (the Danish Consumer Complaints Board).

Order details:
• Product: BMX cykel 20 tommer
• Order number: 882736
• Order date: 2026-06-18
I look forward to your prompt reply.

Best regards,
Aayush Dhungana
71850620

I purchased some balcony furniture from vidaXL, and overall I am very satisfied with the product. The furniture looks great, was easy to assemble, and the quality is good for the price.
The only frustrating part was the delivery. The items were shipped with GLS, and I was unable to arrange a delivery time outside of working hours. Since the delivery took place during the day, I had to take time off work to receive the package. It would be much more convenient if they offered more flexible delivery options or used a carrier that allows customers to choose a suitable delivery time.
That said, the product itself met my expectations, and I am happy with my purchase.

My transaction was smooth and fast delivery.

It’s soo bad company I have ordered a fan on 2nd of may and still I didn’t not get it

I bought a washing vacuum cleaner. After testing it, I wanted to return it and ended up buying a more expensive one. The company refused to accept the return due to product use. This is absurd to me, because how can you test a vacuum cleaner without pouring water into it? Furthermore, to get the product back, I had to pay 240 DKK for reshipment. I paid 100 DKK less when I sent it back. To me, this is a complete scam. I do not recommend it and I will definitely not use this website again.

Those people can't be contacted, we bought a Bicycle for our son, it was bad quality, the gear can't be changed, and if you try to change it, all the bad sounds in the world comes out of it, and the chain jump out. a 9 years old child will never be able to deal with this shit. we are trying to contact them, but there is no hope, only their cheap robotic chat answers us the same words every time. Despite the bad quality of the item (which we can sometimes understand), but the company itself customer service is ZERO. it is the WORST.

Delivered the item 24 hours after purchase.
Thank you for the service and speedy delivery.
Highly recommend.

good quality but shipment took too long ( more than 3 weeks)

I ordered item on Thursday afternoon, got it on a Friday until 12. Wow!

Great product on the website, I'm looking for a normal phone, I ordered the phone, it came as described in the message, I recommend it!

Should not be selling stuff you don’t have in stock as the delivery time was 14 days and from Spain 😡

Nem side at handle fra ,god information efter købet med tracking osv . fin leveringstid også ..

In not safety quality, i send pictures , i send everything, pictures with measure , end they still not see😡he ask me more end more prove, when they have all pictures ( just wanna play with costumers to give up ) Yes this time you win , i give up , i dont have nerv’s for you not respect the costumers !

The bolts that came with the set were too short making it very difficult to assemble.