Timarco.com Reviews 

11,207
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Extremely comprehensive online shop that gives access to great quality brands not otherwise easily available in the UK. The customer service team is first rate and helped to resolve quickly an error I... See more

Rated 4 out of 5 stars

I ordered two swimming trunks and a top. I got the both orders and they were perfect. the delivery was a bit long, due to a lack of items in Timarco's stock, but the customer service was impeccable... See more

Rated 5 out of 5 stars

I have used the Timarco company several times and I have always been very pleased with the service provided. Prompt , efficient and reliable receipt of goods. The products were exactly as if purchased... See more

Rated 3 out of 5 stars

The items delivered were exactly as ordered at a competitive price. However the process was let down by the first attempt to fulfil the order resulting in it getting lost. Royal Mail seemed to be wa... See more

4.2

Great

TrustScore 4 out of 5

11K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 36% of negative reviews

Typically takes over 1 month to reply

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4.2

All reviews

(11,207)

840 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I accidentally ordered the wrong size. Contact customer service and they advised to simply send the items back and they will then send out the correct size. Thank you!!

12 June 2026
Unprompted review
Rated 5 out of 5 stars

A trustworthy and reliable company

A trustworthy and reliable company. Progress and status of the order provided throughout.
Parcel was lost in transit and advised that the items would be resent. All without having to contact the company.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Good descriptions on site, excellent packaging and delivery and the product is exactly what I wanted, which is great because I can't get them on the high street anymore. X

6 June 2026
Unprompted review
Rated 1 out of 5 stars

Was going to begin with the word…

Was going to begin with the word unbelievable but considering its timarco well anyway just relieved an email asking me if I was happy with my purchase and to review DUUUURRRRRR what the order I didn't receive lost in transit oh and the replacement order I didn't receive again lost in transit, 4 weeks of agro absolutely pathetic service not a clue how to get it right

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Great

Great customer service. Great goods. Will purchase from you again.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

The whole experience was excellent

The whole experience was excellent. From ordering to delivery it took no time at all. Well packaged and good quality item, just as described. Brilliant customer service. Would certainly recommend this company.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

First order

I was kept informed when my parcel would be delivered and it arrived when stated. I am pleased with my first purchase order from your company and the product is just what I wanted.

23 May 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic customer service

Absolutely fantastic customer service - very helpful, quick, and efficient! It was so refreshing to communicate easily with genuinely helpful human beings rather than automated “help” support. Thank you :)

25 May 2026
Unprompted review
Rated 1 out of 5 stars

So dissapointing

So dissapointing. Three weeks and no parcel delivered. On a query I was simply told to wait longer due to postal delay. Now some further 4 days later on querying again told parcel lost in transit. No offer of compensation or help just order a frepalcement!

22 May 2026
Unprompted review
Rated 1 out of 5 stars

Review before delivery!!! Update-Still no goods!!! Refund!!!

Review before delivery? Interesting business this is!

Placed an order 15 days ago and received a "Royal Mail 24 Hour" tracking number which has still not changed in 15 days.
Web site states delivery:
"If the product is in stock, you should receive your delivery within 2-4 working days. If the product is an item that needs to be ordered, the delivery time is 5-10 working days."
Contacted customer service a couple of days ago and received a polite response saying my delivery would be with me in a couple of days. (AI ??)
Time spent chasing up undelivered items rather than reviews would improve things.
Will update this review if i ever receive my goods.

01/06/2026 Update
Received email from Timarco 22/05/2026 (very polite) stating my parcel had been lost in transit and given a new order number and a promise of a new tracking number to follow. New tracking number supplied as stated 22/05/2026 with instruction to wait 2 business days for update.
Waited patiently as surely my second order could not be lost in transit?
Emailed customer services 28/05/2026 for delivery update or refund.
Have so far received no update on tracking, no reply to email, no goods and no refund.

Will update review if i ever receive;
"ANY OF THE ABOVE"

02/06/2026 Update
Received a refund today Hip Hip Hooray!!!
No correspondence, explanation or email but at least i now have my money back.

If you enjoy playing the lottery then this is the company for you.
Web site has well priced goods, but as you can see from reviews its a bit hit and miss!

Will i use them again - Not a chance.

Hope this review helps others

21 May 2026
Unprompted review

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