Slendertone Reviews 

343
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the product's quality and ease of use, finding the belts effective and simple to use. People often highlight the quick and reliable delivery, noting that items arrive promptly. Some consumers also report positive interactions with customer support, where issues were resolved. Conversely, a small portion of people felt dissatisfied with significant order and delivery issues. Many customers reported not receiving items, experiencing long delays, or finding tracking systems unreliable. Frequent complaints also mention incomplete products upon arrival, such as missing controllers or gel pads. Several reviewers expressed frustration with unresponsive customer service.

What people talk about most

Product

Consumers find product experiences to be ambiguous, with many praising the quality and effectiveness of the... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many customers reporting fast and reliable... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers expressing satisfaction with the... See more

Order

Customers consistently note ambiguous experiences with order, with many reporting significant delays and... See more

Customer service

People report ambiguous experiences with customer service, with some finding it extremely disappointing and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Purchased as a gift. No complaints from the receiver, but the purchase of the electriode (patches) were found to be very expensive and then unavailable...found eventually in Austria!!!!

Rated 4 out of 5 stars

Well i like being electrocuted. Who knew it was this much fun. Ok for real you can feel it working on your abs. You have to work too though. Use the routines daily. Build it it in to your other exerci... See more

Company replied

Rated 5 out of 5 stars

I like this product for it's ease of use. Once the pads are attached, it's just a matter of use and civet with the plastic pieces until next time. The rechargeable power unit has 10 programs, from 1... See more

Company replied


Company details

  1. #12 of 12 best companies in Fitness and Nutrition Service
  2. #2 of 2 best companies in Wellness Center

Written by the company

Body Toning and Fitness Equipment for Men & Women from Slendertone will help to tone your body. A wide range of abs belts are available with proven results to aid in muscle toning in just six weeks.


Contact info

3.7

Average

TrustScore 3.5 out of 5

343 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 59% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(343)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I still haven't received my slendertone…

I still haven't received my slendertone belt

9 July 2025
Slendertone logo

Reply from Slendertone

Hi Rajan,
We are sorry to hear that you are experiencing an issue with your order.
A customer support team member will contact you shortly to resolve this issue.

Rated 2 out of 5 stars

Pads Faulty ?

Have the slender tone stomach which I’ve had no problems with but used the arms and pads were not sticking after just two uses

30 June 2025
Slendertone logo

Reply from Slendertone

Thank you for your review. We are sorry that you are experiencing issues with the gel pads.
A team member will reach out to you shortly to solve this issue.

Rated 5 out of 5 stars

Absolutely brilliant Easier to put on.

Absolutely brilliant Easier to put on.
I have the old abs8, And that was good, but this is even better.Thank you slender tone the time

30 June 2025
Slendertone logo

Reply from Slendertone

Thank you so much for your fantastic 5-star review! We are delighted to hear that you are loving your new Slendertone belt.
Happy toning!
The Slendertone Team

Rated 5 out of 5 stars

Easy to use and effective product

Easy purchase experience and good product. Easy to set up and use with good results.

25 June 2025
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Reply from Slendertone

Thank you for your kind words and support Genevieve ! We're delighted to hear our product is working well for you . Appreciate the 5 ***** review! Slendertone Team

Rated 5 out of 5 stars

Great toning belt

The information regarding the product is easy to understand. Delivery was prompt.

25 June 2025
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Reply from Slendertone

Thank you for sharing your experience Paula. We work hard to deliver quality, and it's rewarding to know we've succeeded in meeting your expectations. Slendertone Team

Rated 5 out of 5 stars

Fast Delivery

Recently ordered the Abs8 and Slendertone for Arms. They arrived within a few days, much quicker than had been suggested. Been using for a week now and can already feel a difference in my abdominal and arm muscles.

23 June 2025
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Reply from Slendertone

We're so pleased that you're enjoying your abs and arms toners! Thank you for sharing your experience. Slendertone Team

Rated 5 out of 5 stars

Value for money

Hassle free ordering and delivery. Easy to use belt...love it and price was excellent as it was in the sale.

20 June 2025
Slendertone logo

Reply from Slendertone

We're absolutely delighted to hear about your positive experience Janet ! Thank you for your kind words and for choosing Slendertone!

Rated 5 out of 5 stars

Great company

I'm very happy that slendertone are back, great service and the product's are brilliant I have bought a few items from them and have never been disappointed thank you slendertone 👍

17 June 2025
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Reply from Slendertone

Thank you !
We're deeply grateful for your continued support and wonderful feedback William ! Long-term customers like you are the backbone of our business, and we appreciate your trust in our product over the years. Slendertone Team

Rated 5 out of 5 stars

Easy online ordering

Easy online ordering. Quick safe delivery. This is my 3rd slendertone purchase over the years first for bottom toner and loving it. Thank you.

16 June 2025
Slendertone logo

Reply from Slendertone

Thank you Heather for being such a loyal customer and for taking the time to share your positive experience! We're honoured to have been part of your journey and look forward to continuing to serve you. Slendertone Team

Rated 1 out of 5 stars
Slendertone logo

Reply from Slendertone

Hi Asif , We're sorry you experienced a delay with your order. Please reach out to us directly at info@slendertone.com so we can track down what happened and ensure you receive this order promptly , Slendertone Team

Rated 5 out of 5 stars

Easy to use and very effective.

Easy to use and very effective.

16 June 2025
Slendertone logo

Reply from Slendertone

We're absolutely delighted to hear about your positive experience and your good results ! Thank you for your kind words and for choosing us! Slendertone Team

Rated 1 out of 5 stars

Having a hard time getting a return…

Having a hard time getting a return code it appears to be a long drawn out process

9 June 2025
Unprompted review
Slendertone logo

Reply from Slendertone

Hi David, thank you for your review. We are very sorry for the delay in arranging your return. Please reach out to us at info@slendertone.com and we will ensure this issue is resolved. Slendertone Team

Rated 5 out of 5 stars

Great device!

Great device!

1 May 2025
Unprompted review
Slendertone logo

Reply from Slendertone

Thank you so much for your wonderful review! We're thrilled that you're enjoying our product and appreciate you taking the time to share your experience. Slendertone Team

Rated 1 out of 5 stars

Brand new and the triangle and beeping…

Brand new and the triangle and beeping issue persists. Tried adjusting pads, changing batteries all sorts and every time it's just the triangle and beeps never actually got the thing to work. Pathetic. Had a prior slendertone that worked well shame how this product has got worse rather than better over tinne

19 May 2025
Slendertone logo

Reply from Slendertone

Thank you for taking the time to share your feedback. I'm sorry to hear about your issue with the product. We take all customer concerns seriously and would love the opportunity to make this right. Please reach out to us directly at info@slendertone.com so we can discuss this further and find a resolution

Rated 1 out of 5 stars

DO NOT ORDER FROM THESE

DO NOT ORDER FROM THESE!
ARRIVED BROKEN, NO RESPONSE FROM CUSTOMER SERVICE (THE ONLY CONTACT THERE IS AND ITS A EMAIL ADDRESS ONLY)
NO REFUNDS SECTION, NO PEOPLE, NO PHONE NUMBER! X3 WEEKS NOW AFTER SENDING OVER X18 EMAILS, MY PARTNER DONE SAME ON HIS, NOTHING!! €190 GONE

2 May 2025
Unprompted review
Rated 5 out of 5 stars

Quick delivery

Quick delivery. Easy to use and set up

30 May 2025
Slendertone logo

Reply from Slendertone

Hello,
Thank you for taking the time to submit a 5-star review. We're delighted to hear you're enjoying your purchase. Happy toning!

Rated 5 out of 5 stars

Excellent service and value for money…

Excellent service and value for money on the items, nice easy website too, what joy!

27 May 2025
Slendertone logo

Reply from Slendertone

Thank you so much Jennifer for your wonderful review! We're thrilled that you're enjoying our product and appreciate you taking the time to share your experience.

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