Purchased as a gift. No complaints from the receiver, but the purchase of the electriode (patches) were found to be very expensive and then unavailable...found eventually in Austria!!!!
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Review summary
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What people talk about most
Reviews shaping this summary
Well i like being electrocuted. Who knew it was this much fun. Ok for real you can feel it working on your abs. You have to work too though. Use the routines daily. Build it it in to your other exerci... See more
Company replied
The belt is great and I would recommend
Company replied
I like this product for it's ease of use. Once the pads are attached, it's just a matter of use and civet with the plastic pieces until next time. The rechargeable power unit has 10 programs, from 1... See more
Company replied
Company details
- #12 of 12 best companies in Fitness and Nutrition Service
- #2 of 2 best companies in Wellness Center
Written by the company
Body Toning and Fitness Equipment for Men & Women from Slendertone will help to tone your body. A wide range of abs belts are available with proven results to aid in muscle toning in just six weeks.
Contact info
Heritage Business Park, Blackrock, Cork, T12 P1HX, Ireland, T12P1HX, Cork, Ireland
- info@slendertone.com
- www.slendertone.com
3.7
Average
343 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 59% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Very responsive to my query
Very responsive to my query, and the resulting order most efficiently organised.
23 June 2026
Slow delivery
Placed my order on the 30 March and still not been delivered, and the tracking system doesn’t work.
Update: I contacted the company after another week or so with no delivery and they quickly replaced my order which arrived as expected.
30 March 2026
Very Responsible and Patient Company
They walked me through steps to fix battery every day for three days. They responded quickly and are sending a replacement. They searched for and found my transaction and honored the warranty. Great level of service.
27 March 2026
Unprompted review
Excellent service definitely be…
Excellent service definitely be shopping again soon
24 February 2026
Faulty controller
Order arrived and the controller would not charge. Went through 'troubleshooting' process but the controller still wouldn't charge. Sent numerous messages to explain this, only to receive an email instructing me to do as I had already done. Sent another 6 emails requesting a returs form and a refund... still waiting for a reply with a returns form to return the faulty goods...
Extremely disappointing aftercare and customer service support. Terrible company to deal with considering how expensive their products are.
6 February 2026
Unprompted review
Delivery stated Royal Mail 48 but…
Delivery stated Royal Mail 48 but should have said Royal Mail 2 weeks
26 January 2026
Bought as a gift
Purchased as a gift. No complaints from the receiver, but the purchase of the electriode (patches) were found to be very expensive and then unavailable...found eventually in Austria!!!!
10 April 2025
Item not delivered within timeframe…
Item not delivered within timeframe provided. Have now been told that it is held in customs and that we need to pay the tax upfront to get the item. We could then be refunded for the tax. Alternatively we have to wait for the item to be sent back before we receive a refund. Absolutely ridiculous
29 December 2025
Still waiting for my order
Still waiting for my order. Very disappointed at the length of time since ordering and the lack of information. Will not be using Slendertone again.
29 December 2025
My items never arrived
My items never arrived, I purchased on the 25th and I asked customer service and they told me to keep waiting
29 December 2025
Ordered from UK site
Ordered from UK site, recommended and link sent from Slendertone customer services.
4 weeks on £200 down, no refund or product.
Contact and information from Slendertone is poor. Many different proofs from courier that it has not been delivered before they stopped just emailing back item has been delivered (several times before they conceded it hadn't been).
Leaving this review as a last resort to get it resolved.
12 December 2025
Unprompted review
Prompt delivery
1 December 2025
Reply from Slendertone
Thank you very much for your 5-star review! We are glad you found our delivery fast.
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