Jet2.com Reviews 

The aircraft flew fine. The airport prices were disgusting both ends espacialy dalaman.
Everyone was sardined into the plane, cougthing and kids crying. To top it all covid was spread to othet passengers. My cougth clear but left me a little deaf..
Holiday was lovely weather but turkey are slaughtering millions of dogs. Very immumane country not. The dog killers should not be supported so dont go there anymore

Caring staff. Efficient.

Flights on time. Service very good.

In side the cabin was clean stewards were polite and helpful.
Generally a good experience.

We only flew once with jet2 from Edinburgh to Antalya and this was because they were the only company offering flights at the time we need to go.

I pre ordered a meal for both flights and these were brought to our seat. They were better than expected and I was glad I was able to prebook these.

I had booked the flights first before looking at accommodation as I like to look at the area and whether it is near to anything I want to visit. I also like to select a room that is suitable for my needs. Therefore, I do not normally take package holidays. However, some of the hotels and rooms were available on the Jet2holidays and I may have been slightly cheaper booking them through jet2. However, there is no way to upgrade flights to holidays or add a hotel stay. This is an option I think they should consider.

There was delays in both outward and return flights, but neither of these were the fault of the airline. On the outward a person with diabetes had boarded a 5hr flight without any insulin and we had to wait on the tarmac when we landed for an ambulance crew to come and walk him off the plane before anyone was allowed to disembark. The return flight as delayed because of two separate passengers, one had received medical treatment and had been feeling unwell and was declared unfit to travel after they boarded; the other informed staff, again only after they boarded, that they would need oxygen on standby for the flight. We had to wait for both to be escorted off the plane and their luggage unloaded from the hold. I do not know if Jet2 have such a good reputation for caring staff and there was obviously concern from all passengers regarding the three passengers mentioned. However, it was disappointing to have such long delays especially as they could have been avoided by the passengers concerned speaking to staff before boarding. I know this had a knock-on effect with our connections at both airports and will have affected others.

All good
Good communication
Clean and tidy Aircraft
Polite crew

The luggage allowance was good and the staff were excellent

I was impressed by how the Jet2 staff treated passengers throughout the entire journey. They were very friendly, organized, accommodating, professional, and always willing to help during check-in, boarding, and throughout the flight. It made the travel experience smooth and enjoyable. Also the cabin bag was included in the ticket price. In my opinion, Jet2 is the only low-cost airline that truly makes you feel valued as a customer. I would happily fly with them again.

Excellent prices for the flight very pleased.
May be an idea for when getting off to do it by seat numbers to prevent the chaos.
Did not like the preordered meals - very disappointing & expensive.

Only used Jet2 for all our holiday and flight requirements in the last few years and they are faultless

Great experience, first time using Jet 2. Honestly brilliant service will definitely be using again in the near future.

Once we got to the check-in desk, there was someone there to greet us and assist with the check in experience. Offered to check a carry-on bag into the hold for no extra expense. Makes sense to them as they needed to make more space available inside the plane and suited us as it just contained shoes - nothing we needed. All flights left/landed about the right time .

I have put other companies on my blacklist for poor service, but Jet2 was a pleasure and have recommended them to my friends

Flight out and return both sealed 1 hour and 2 hours respectively. Exit in Glasgow inbound badly signposted and we went the wrong way going from first in the queue to virtually the last at passport control. Jet 2 could have prevented this. Mix up at boarding caused by Jet2 scanning the same boarding pass and suggesting it was an error on my logging passport details which was incorrect,

On time, friendly staff at checkin and on flight

Great service. Efficient, well turned out staff, best price on this route.

Friendly, informative and prompt