mahabis Reviews 

42,787
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 441 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional comfort, cozy warmth, and lightweight design, noting that the footwear is wonderful for daily indoor and outdoor wear. Consumers also appreciate the prompt delivery service and the attractive appearance of the items, describing them as well made and reliable over time. Some reviewers were not happy with the sizing consistency, mentioning that the shoes occasionally felt too narrow, tight, or oddly proportioned for their feet. A few other people also felt that the return process and the additional costs associated with size exchanges were inconvenient and rather expensive.

What people talk about most

Product

People report positive experiences with product, highlighting that items are wonderfully comfortable and... See more

Quality

Consumers find quality to be positive, frequently describing the footwear as well made, durable, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting that shipments arrive promptly,... See more

Order

Customers had ambiguous experiences with order processes, reflecting both satisfaction and frustration. While... See more

Price

Customers consistently note ambiguous experiences with price, reflecting a wide range of opinions on value... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great product (my 3rd pair) - the first 2 pairs are still going strong. You used to be able to buy replacement inners - no longer possible hence only 4* Arrived promptly and efficient customer ser... See more

Company replied

Rated 4 out of 5 stars

My sandals are wonderfully comfortable. The reasons for not rating them 5 stars: 1. The dye is running off onto my toes 2. They are quite sweaty in very hot weather 3. The appearance could be imp... See more

Company replied

Rated 4 out of 5 stars

Very useful and adaptable, able to be worn inside and outside the house. Ordering was easy, shipment arrived as expected. I appreciated no additional shipping fees due to our country’s new tariffs. I... See more

Company replied

Rated 4 out of 5 stars

I love these and can't imagine buying anything else--superb for my cold climate, for quick errands outdoors. This pair is great, as usual, but it got held up for several weeks somewhere during import.... See more

Company replied



Company details

  1. Shoe Store

Written by the company

At mahabis, we believe comfort has a far-reaching impact, influencing your physical, mental, and emotional well-being. Our mission is to deliver unparalleled, seamless comfort at home that elevates not only your downtime, productivity and focus but also aids in recovery, enhances creativity, and improves performance. To achieve this, we meticulously craft mahabis with the latest footwear innovations, the finest materials and beautiful, creative designs. Since we launched, mahabis has now created footwear, with 2023 being the year we released the mahabis dreamer sandals. mahabis - footwear for all day long.

mahabis slippers

Written by the company

Thank you for sharing your reviews of mahabis with us. We aim to answer all negative reviews within 48 hours to assist you with your issue.
Free and easy returns
Try mahabis today – if you're not entirely happy you can return your slippers for an exchange, free of charge.
Friendly customer support
Our customer service team are here to answer any problems or queries you may have, email us at support@mahbis.com

Contact info

4.2

Great

TrustScore 4 out of 5

43K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(42,787)

404 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My shoes arrived quickly and I love…

My shoes arrived quickly and I love them - they are so comfortable and stylish.

7 August 2026
mahabis logo

Reply from mahabis

Hi Tim,

We're so happy to hear your shoes arrived quickly and that you love them! It's wonderful to know they are both comfortable and stylish.

Kind Regards,
Mahabis

Rated 5 out of 5 stars

I LOVE my Mahabis

I LOVE my Mahabis! They're so comfortable and they look great too.

9 August 2026
mahabis logo

Reply from mahabis

Hi Hilary,

We are so happy to hear you love your Mahabis! We appreciate your kind words about their comfort and appearance.

Kind Regards,
Mahabis

Rated 5 out of 5 stars

I am very pleased with my slippers.

I am very pleased with my slippers.
My original order were too big, but the return process and replacement speed was brilliant,
I’ve had two pairs of mana is in the past and would highly recommend them.

5 August 2026
mahabis logo

Reply from mahabis

Hi Nigel.

We're so happy to hear you're pleased with your slippers! We appreciate your kind words about our return process and replacement speed. It's wonderful to know you've been a long-time fan of our products. Thank you for your recommendation!

Kind Regards,
Mahabis

Rated 5 out of 5 stars

Arrived within 3 days

Arrived within 3 days - just in time to go to Italy with me! Supremely comfortable from the word go - my feet love them!

3 August 2026
mahabis logo

Reply from mahabis

Hi Alyson,

We are so happy to hear that your new item arrived swiftly and was supremely comfortable for your trip to Italy! We truly appreciate your wonderful feedback.

Kind Regards,
Mahabis

Rated 5 out of 5 stars

Great fit

Great fit, very comfortable and look great!

4 August 2026
mahabis logo

Reply from mahabis

Hi Davidson,

We're so happy to hear that you found the fit great, very comfortable, and that they look great! We truly appreciate your wonderful feedback.

Kind Regards,
Mahabis

Rated 5 out of 5 stars

My unique experience was how customers…

My unique experience was how customers care service was provided

4 August 2026
mahabis logo

Reply from mahabis

Hi Abdul,

We are glad to hear that our customer care service provided you with a unique experience. We appreciate your feedback.

Kind Regards,
Mahabis

Rated 1 out of 5 stars

Footwear was delivered faulty

Footwear was delivered faulty and needed to be replaced. Impossible to speak to a human being, everything was processed via e-mail. Replacements were out of stock. Mahabis advised I should request a refund, which did not include my original postage and packing costs. Shocking service all round.

2 August 2026
mahabis logo

Reply from mahabis

Hi there,

We are sorry to hear about your experience with the faulty footwear and the inconvenience caused when the replacement was unavailable. We completely understand your disappointment.

We have checked your case and can see that we offered a free return label for you to send the faulty item back. We are sorry if this was not clear during the process. We appreciate your feedback regarding the communication and refund experience, and we will ensure this is shared with the relevant team.

Kind Regards,
Mahabis Team

Rated 3 out of 5 stars

Unfortunate decline in.Mohabis quality.

This is the third pair of Mohabis slippers which I have bought. The original pair were exellent in every way. They were very comfortable and very high quality. My second pair were also very comfortable but the quality was not so good as my original pair.
My third and present pair which I have only had for a few weeks are already showing faults. I am very disappointed and probably will not buy Maharis again.

2 August 2026
mahabis logo

Reply from mahabis

Hi there,

We are sorry to hear that the quality of your latest pair has fallen short of the standard you experienced with your original Mahabis slippers. We really appreciate you choosing Mahabis for a third time, so it is particularly disappointing to hear that your latest pair is already showing faults after only a few weeks.

We would like to look into this for you and see how we can help. Please reach out to our Customer Service team with your order details so we can investigate this further.

Kind Regards,
Mahabis

Rated 2 out of 5 stars

Too tight

Too tight, wasn’t given the option to return them. I ended up giving them away as a birthday gift.
I won’t be ordering again.

2 August 2026
mahabis logo

Reply from mahabis

Hi There,

We are sorry to hear that the slippers were too tight and that you were unable to arrange a return. We understand how disappointing this must have been, especially as you ultimately had to give them away. We would appreciate the opportunity to look into what happened with your order and the return options available. Please reach out to our Customer Service team with your order details so we can assist further.

Kind Regards,
Mahabis

Rated 2 out of 5 stars

Both sandals are uncomfortable and…

Both sandals are uncomfortable and heavy, like am disappointed to say the least

19 July 2026
mahabis logo

Reply from mahabis

Hi Eileen,

We are sorry to hear that you found both sandals uncomfortable and heavier than expected. We understand how disappointing this must have been and appreciate you taking the time to share your feedback. We will make sure your comments are passed on to the relevant team.

Kind Regards,
Mahabis

Rated 5 out of 5 stars

Love the beautiful shearling slippers

Love the beautiful shearling slippers! Great for our NZ winter days. Arrived so fast - thank you!

28 July 2026
mahabis logo

Reply from mahabis

Hi Mary,

Thank you for your lovely review. We are delighted to hear that you are enjoying your shearling slippers and that they arrived quickly. We hope they keep you comfortable and warm throughout the winter.

Kind Regards,
Mahabis

Rated 5 out of 5 stars

The shoes arrived very quickly

The shoes arrived very quickly. They are comfortable to wear and look good. I initially had a slight problem with rubbing on one toe but after not wearing the shoes for a couple of days the problem appears to have disappeared.

27 July 2026
mahabis logo

Reply from mahabis

Hi Jeremy,

We're so pleased to hear the shoes arrived quickly and are comfortable and stylish! We appreciate you sharing your initial experience with the slight rubbing and are glad it resolved itself. Thank you for your wonderful feedback.

Kind Regards,
Mahabis

Rated 3 out of 5 stars

The service provided by the company was…

The service provided by the company was faultless,
efficient & much appreciated. Unfortunately, the two pairs of Mahabis we ordered fell well below the standard of product we have been familiar with in previous examples of shoes from Mahabis.
The shoes were returned immediately & the refund followed without any fuss.

19 July 2026
mahabis logo

Reply from mahabis

Hi Serena,

We are pleased to hear our service was efficient and appreciated. We are genuinely sorry that the quality of the Mahabis did not meet your expectations or our usual standards. Your feedback regarding the product quality is very important to us, and we are reviewing it internally to prevent similar issues. We are glad the return and refund process was smooth.

Kind Regards,
Mahabis

Rated 5 out of 5 stars

Quality, service and fit

We saw, we admired, we ordered, it arrived - they fit! We love ‘em.

24 July 2026
mahabis logo

Reply from mahabis

Hi Joanne,

We are so glad to hear that our products fit perfectly and that you love them! We appreciate your kind words.

Kind Regards,
Mahabis

Rated 1 out of 5 stars

I was very impressed with my new…

I was very impressed with my new slippers. The quality was top notch. The length (size-wise) was correct, but when I put them on, there was a problem.
In a nut-shell : too small. I measured around the paper that was used as padding. That was under 9 1/2 inches. Then, I measured the circumference of my feet. Way bigger.
There was no way, that I could wear these slippers and will have to wait until the web-site offers WIDER fittings. Sad about that.

13 July 2026
mahabis logo

Reply from mahabis

Hi there,

We appreciate you sharing your detailed feedback regarding the fit of the slippers. We understand your disappointment that the width was not suitable, despite the length being correct. We are always working to improve our product offerings and will certainly take your comments about wider fittings into consideration for future designs. We value your input as it helps us to better meet the needs of our customers.

Kind Regards,
Mahabis

Rated 4 out of 5 stars

Quick efficient delivery of a great…

Quick efficient delivery of a great product. Now on my 5th pair never been disappointed.

13 July 2026
mahabis logo

Reply from mahabis

Hi Eliza,

We're so pleased to hear about your continued satisfaction with our product and the efficient delivery! It's wonderful to know you've never been disappointed.

Kind Regards,
Mahabis

Rated 5 out of 5 stars

They are so comfortable & fit…

They are so comfortable & fit perfectly. Great for casual summer wear.

13 July 2026
mahabis logo

Reply from mahabis

Hi there,

We're so happy to hear our product offers perfect comfort and is great for summer! We appreciate your feedback.

Kind Regards,
Mahabis

Rated 5 out of 5 stars

Very pleased with the whole process…

Very pleased with the whole process from start to finish

10 July 2026
mahabis logo

Reply from mahabis

Hi there,

We are so glad to hear that you had a positive experience with us from beginning to end. We truly appreciate your kind words.

Kind Regards,
Mahabis

Rated 5 out of 5 stars

Easy ordering online for a solar…

Easy ordering online for a solar slipper which fits well and is very comfortable.

8 July 2026
mahabis logo

Reply from mahabis

Hi Robin,

We're so glad to hear that you found the online ordering process easy and that your solar slippers fit well and are very comfortable! We appreciate your positive feedback.

Kind Regards,
Mahabis

Rated 5 out of 5 stars

Quality, value and comfort.

After wearing my Mahabis slippers every day for 6 years, I decided to treat myself to a new pair! The old pair are still more than serviceable but just look well worn although no holes or rips, so have been relegated to spares for use when going away from home and around the garden. The quality of these slippers is excellent and although the initial outlay is expensive, I have had the same pair for 6 years and my partner has needed at least 8 pairs of cheaper slippers over the same period at a total outlay of more than triple mine! Quality, value and comfort. Thanks Mahabis.

10 April 2026
mahabis logo

Reply from mahabis

Hi Sharon,

We are absolutely delighted to hear about your incredible six-year journey with our slippers! It's wonderful to know they've provided such lasting comfort and value, even becoming your reliable "spares." Your comparison truly highlights the quality we strive for, and we appreciate you sharing your positive experience with us. Thank you for your kind words and continued loyalty.

Kind Regards,
Mahabis

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look