Once all of the initial validations are complete, the process works quite seamlessly. The fees are reasonable and Remitly keeps you well informed throughout the process. It will be even better as they... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No upload any id or anything of that crap for small amounts. I don't like to much intrusive asking of documents. I just want to make my account, connect my debit card and send without questions. That... See more
By remitly sending money is so fast and feeling safe. Currency rate little bit less then other. example if you compare to google rate it will always higher rate in google then remitly . otherwise... See more
It’s so grateful have a company that take care of business Nothing better than trusting and understanding the necessity of transactions related to family urgently to get what they need at extraordi... See more
Company details
Written by the company
The best way to send money internationally - to Asia, Africa, Europe, Latin America and more. Easy, Fast, Affordable transfers anytime, anywhere.
Send money internationally with Remitly
Written by the company
- On Time
- Know exactly when your transfer is supposed to arrive, and expect it to.
- Great Value
- A combination of great rates and low fees makes us the affordable choice.
- Safe and Secure
- We put technology on your side, keeping you safe with state-of-the art security.
Contact info
401 Union St, Suite 1000, 98101, Seattle, United States
- 1-844-604-0924
- remitly.com
4.6
Excellent
116K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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It provides better exchange rates
It sends money faster and often tells you by notification that today the rates at higher than whole week.
22 July 2026
Very bad customer service they don’t…
Very bad customer service they don’t provide their real name even if you tell them you got email for proof they say that person doesn’t work for them pure scam I haven’t got my money back after 2 weeks after providing bank statement of my dad whose 75 years old wouldn’t recommend any body
10 July 2026
Unprompted review
It was quick
It was quick, safe and offers a variety of options such as sources of senders funds and recipients means of receiving the funds.
22 July 2026
So easy and quick
20 July 2026
Overall experience is Good
Overall experience is Good. It’s fast, easy, and with a lot of convenience
22 July 2026
Easy to use however limits are low
17 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I never received my refunds back and bad customer support
very bad service , I have very bad experience getting my refunds back and I have never get any respond or received them over 2 months from them and if I call them they always lies about 48 hours range to solve the problem and they don't provide a clear answer about the money location .and they mentioning a secret banks they work with without names I don‘t recommend it , don´t use .
26 May 2026
Unprompted review
Reply from Remitly
Hi Alice, we're very sorry to hear about the distress and frustration caused by waiting over two months for your refund and receiving unclear answers. When a refund is initiated, processing times can vary depending on your bank's posting procedures and payment method. We want to investigate your account directly and provide clear visibility on your funds, so please connect with a live specialist at https://www.remitly.com/us/en/help.
Always an issue tr3ying to pay my…
Always an issue trying to pay my employees and customer service is a nightmare.
22 July 2026
Unprompted review
Reply from Remitly
Hi Chanse, we're truly sorry for the trouble you've run into with your transfers and for the frustrating experience with our customer support that is not what we want you to deal with every time you reach us on the line . Ensuring your employees get paid reliably is vital. You can review potential payment block causes at https://help.remitly.com/hc/en-us/articles/360001383026-What-issues-can-prevent-me-from-completing-a-transfer. If you still need assistance, give us a chance and please connect with us directly at www.remitly.com/support.
It's really easy to pay with Remitly
17 July 2026
International transfers done hassle free
International transfers done easily using card and apple pay, safe and secure money remittances with real time settlement
22 July 2026
Reply from Remitly
Hi there, we're sorry to hear our exchange rates haven't felt as competitive compared to other options — we know getting the best value for your transfer is essential. Our exchange rates and fees fluctuate with global currency markets to ensure fast, secure delivery. We'd love to understand where you're sending so we can explore the best pricing options for your corridor, so please connect with us at https://www.remitly.com/us/en/help.
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