pozitive.energy Reviews 11,431

Brilliant service from Mark Castellino at Pozitive energy today. He resolved an issue that we'd tried to resolve twice previously with different advisors who were very unhelpful. Mark went above and... See more

We have been going through a rather protracted handover between one Managing Agent who 'seemingly forgot' to pay our Bills and another (who we hope won't) After a couple of false starts Clive 'made... See more

I spoke to Rachel from Pozitive Energy and she was absolutely brilliant. She was friendly, very patient, and really helpful in sorting everything out for me. It’s so nice to speak to someone who genui... See more

Rishikesh was our relationship manager that did an excellent job helping set up a renewal of our contract. Great job. Shailesh also helped renew our second contract for St John's Church as well.

I had to call PE today and Sachin was very helpful indeed. I really hate the PE website - it is hard to navigate - far too over-tecchy for anyone over the age of 40years, but speaking to Sachin was c... See more

Service supply from PE Solutions is very satisfactory but sadly infected by scammers asking for meter reads. I had to call PE by phone to verify that no meter are required from us because we have a sm... See more

Big thanks to Shailesh Mishra - very helpful with resolving my query, very patient and kind when helping me to open online access to our account for Mreinwell. He has explained all necessary procedure... See more

Sunny Baptista helped me a lot regarding the query and resolved it with ease . Polite and humble behaviour and had a nice conversations with him . Your staffs are always helpful.

This review is purely for Valentina Lopes — she is an absolute pleasure to deal with! Her positive energy is contagious — always approachable, friendly, and genuinely passionate about what she does. E... See more

This review is purely for Romil Thakkar (Not the company) is an absolute pleasure to deal with! His positive energy is contagious — always approachable, friendly, and genuinely passionate about what h... See more

Have found positive energy very helpful when dealing with them. I have only been with them for 2 months but they are £30 cheaper than the cheaper suggestion from switch. I also found the consultant... See more

I had to follow up an enquiry with Hansel Torcato and he was very helpful. Great calmness and empathy in dealing with a stressed customer. Please ask your team to run the whole of Britain I have spok... See more

Brilliant lady Shaheen Shaikh, nothing was to much trouble, even though she couldn’t help with the rates which was disappointing but she was still very pleasant and helpful

⭐️⭐️⭐️⭐️⭐️ I had an amazing experience with Sarah from Positive Energy for Her Help! From the moment I started talking to her , she made me feel completely at ease and genuinely cared about helping... See more

Spoke to Neha at customer services was a very pleasant and helpful woman who handled my query expertly and completed what I needed to do. Fantastic.

Sarah Periera dealt with my query about meter reading query. The actual meter reading we provided was not reflected in the bill. Sarah dealt with it professionally and quickly came with the resolution... See more

Positive energy is one of wonderful energy provider so far I used. Best customer service. I do not have to wait for long queues on phone. Husain Shaikh help me to sort out my query in very less time.... See more

Manuel Dsouza was great. I didn’t feel although I should be disconnected without any correspondence and then told I have to pay £480 extra for a disco/recon fee, but we got it all sorted out very amic... See more

Romil Thakkar, was extremely helpful and efficient and managed to resolve all the issues I had via the telephone and followed through on the promise to email all the outstanding invoices, enabling us... See more

I had a few issues with my bill, seems like they had not been taking out the money so we were left with a large amount to pay. Romil helped me navigate the whole situation with ease, he sorted every... See more

Extremely helpful customer service. Valentina Lopez went out of her way to resolve my query. She was polite, full of energy and came across as very genuine. Would really recommend. Yaser

Having been quoted competitive renewal prices for our business gas supply by Shailesh, we requested a quotation for the electricity supply at the venue. Lovelina provided excellent customer se... See more

with confusion on my log in details, one phone call with Joel William got my querrie sorted straight away. Thank you

A very smooth experience with Sunny Y today. Fast turnaround and query was resolved within a matter of minutes. Grateful for that, thank you.

Customer service was good sunny baptis. However the engry supplier is too expensive & will change it as soon as i can.

I am very impressed with the quality of customer service provided by Valentina Lopes. She is a pure Gem and her understanding of the matter is really good. I wish her all the best & i hope she progre... See more

I'd like to highly recommend Romil Thakar who went above and beyond to explain issues with our new account. He was patient and ensured that I was clear on every point. Thank you Romil

Great service Nafisa, enabled us to see sight of our account so we can keep on top of this account going forward. Many thanks.

I received very helpful help from Brian Sam. He gave me clear advice which greatly helped me address the queries that I had. Very pleased indeed with his input.

Joel William was fantastic.....he understood my problem and went all out to sort the issue.. the first person in PE that followed through the request that I had been asking for for months....thank yo... See more

Spoke to Husain Shaikh who was very efficient when it came to dealing with my issue. Thanks much appreciated Worc

To whom it may concern My chat with Sunny B today was very helpful and resolved all of my inquiries First class service Thanks Dennis Caygill

Spoke with a lovely gentleman Mark today who was very helpful and efficient. Very good customer service as always. Thank you Fresh Barbers SW Ltd

Husain has been very helpful today has managed to change username and password and gave me instructions to allow me to use portol for first time very helpful.

We've got a number of ongoing issues with our account but Shaheen was very very helpful and raised the query for us to the relevant team and spoke to us about new contracts which we will be happy to s... See more

Hussain Shaikh, excellent customer service. He resolve my query with in second and I very much happy with his performance.

Actually I had problem with wrong invoices but only today Nafisa Ansari was very helpful with this matter and sorted it out. Thank you very much Nafisa🙏🏻

Lovelies Vaz has been great help to me with my renewal,their service is very good and I am extremely grateful Best regards

The service provided by Liba was excellent. She was very patient. All queries were fully resolved - thank you. Paul

Liba was quite helpful with the answering of my queries and being able to accommodate my request. She was professional and patient with me . Over-all great experience with Liba

Liba was very helpful today with my concern about my account. She helped me clarify the issue.

Brian Sam solved a problem for me regards smart meters successfully. Many thanks.

The customer services advisor answered all questions with regard to changing a meter and they were very helpfull

Sumit was extremely helpful in sorting out my questions - A&J Real Estate

Husain Shaikh was very kind and helpful. Very good customer service he provided. I am very happy wfh the service. Thank you so much

Thank you mamba for your support today it was great customer service