Exceptional! Nikki, Michelle and Nadya were so professional and meticulous in providing support and answering questions. Everything was organised to a tee, gorgeous rapport with each of them and they... See more
Company replied
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Review summary
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So far our experience has been great. Michelle was extremely helpful with assisting us book our holiday. She offered to email a request we wanted for a larger room for our stay, which wasn't availa... See more
Lisa Kane was the lady who looked after me. She was really helpful, kind and courteous. I had a rough idea when I wanted to go and Lisa patiently went through numerous dates and packages to get me the... See more
Company replied
From my first phone call about my holiday and what we were looking for, I was giving so much information by the Lovely Toni. The booking process was so easy and She gave me so much insight about our u... See more
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Company details
- #4 of 11 best companies in Tour Operator
- #4 of 5 best companies in Cruise Agency
- #4 of 6 best companies in Cruise Travel Agency
- #2 of 3 best companies in Flights Search Site
- #5 of 14 best companies in Travel Agency
- #3 of 8 best companies in Travel Aggregator
Written by the company
Sunway is Ireland’s largest Irish owned tour operator offering over 70 destinations worldwide. We offer the widest range of products from European Package Holidays to Cruises and Escorted Tours. We are proud to provide exceptional holidays at competitive prices and are a fully bonded travel company.
Sunway
Written by the company
- Irish Owned, Award Winning and committed to our customers
- We are an Irish owned and operated business unlike many other operators. We have 52 years of travel experience and have survived many booms and busts, ash clouds, strikes and political situations. We create jobs with 60 people in Ireland and a further 50 staff overseas. We are renowned for our outstanding representative service in our European resorts, we understand what Irish holidaymakers want and deliver it all the time, as our loyal customers show through testimonials and their repeat bookings year after year with Sunway.
Contact info
Marina House, Clarence Street, Dun Laoghaire, A96 RK31, Dublin, Ireland
- +353 (01) 2366888
- info@sunway.ie
- sunway.ie
4.8
Excellent
4K reviews
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Reply from Sunway
Dear Patrick
We were so glad to hear our staff provided you with a friendly and helpful experience. Thank you for letting us know and your kind words!
Regards
Kathy Cashe
Customer Service Manager
Sunway
Reply from Sunway
Dear Ms. Kelly
We were so glad to hear that Kellie our team member provided you with such a helpful and prompt response. We appreciate your kind words and letting us know.
Warm Regards
Kathy Cashe
Customer Service Manager
Sunway!
Booked by holiday with Kellie and she…
Booked by holiday with Kellie and she was so efficient and a pleasure to deal with - so helpful and friendly
31 July 2026
Reply from Sunway
We are delighted to hear that our team member Kellie was so efficient and a pleasure to deal with, providing helpful and friendly service during your holiday booking. We appreciate you sharing your positive experience and for letting us know!
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Michelle Doran was a wonderful help
Michelle Doran was a wonderful help. She talked me through all the options and sent on an email quote immediately (you would be amazed how often, people say that they will send you something and then don't!), it was great to meet someone in Michelle who followed up on her promises😁! So now all I have to do is look forward to my holiday.
31 July 2026
Reply from Sunway
Dear Ms. Frawley
We are so pleased to hear about your positive experience! It's wonderful to know that Michelle our team member provided such helpful and prompt service, ensuring all your options were clearly explained and followed up on. We are delighted that you are looking forward to your holiday!
Kind Regards
Kathy Cashe
Customer Service Manger
Sunway
Reply from Sunway
Dear Mr. McEvoy
We were very happy to hear that you found our service provided by phone was good. We appreciate your positive feedback and thank you for letting us know!
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Excellent personal service
24 July 2026
Reply from Sunway
We were delighted to learrn that you were happy with the service provided.
Thank you for letting us know
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Expert Advice
Niki my travel agent provided useful and informative advice. She promptly forwarded details of several hotel and flight options following our phone call.
27 July 2026
Great company really give great advice…
Great company really give great advice to clients
20 July 2026
Great cruise agents
It’s always a pleasure booking with sunway. Alice the cruise specialist is very prompt with emails and very patient. She always answers questions and gives best available deals. I love being able to plan and ahead and I get this seamlessly with sunway agents, and being able to pay in your own time is spectacular!
26 July 2026
Happy Traveller
Efficient staff and booking process
Travel advisor familiar with the package /holiday offer
26 July 2026
Sunway staff most helpful
No waiting in a queue for call to be answered. Dealt with Michelle who was most helpful, friendly and willing to answer any questions I had with great patience and understanding.
23 July 2026
Catherine was very friendly and helpful…
Catherine was very friendly and helpful when I was booking my trip
22 July 2026
Best ever!
The lady i spoke with was more than helpful and friendly, even offering me a choice if flights that I did not know were available
24 July 2026
Tracy was excellent in offering her…
Tracy was excellent in offering her experience and knowledge during my first contact with her. She had time and I was not rushed and she answered all my questions re cruises with patience. Thank you Tracy. Give that girl a raise she deserves it.
24 July 2026
Very good and efficient service on booking
Excellent. Customer services friendly and helpful
23 July 2026
It was very straightforward and simple…
It was very straightforward and simple everything was explained at the time of booking .
23 July 2026
Always a great company to deal…
Always a great company to deal with...years in the business....
15 July 2026
The booking process was easy and very…
The booking process was easy and very friendly staff.
14 July 2026
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