Ordered a beautiful pink/blue stripped satin skirt. The colors are Devine. Took about a week to get to Ireland which was grand. Fits lovely. Always nervous about ordering online but I am very happy wi... See more
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This is my second experience buying from Mad Peonies. The first delivery last year never arrived and it took a long time for them to realise and to eventually get my refund. This time, they have ma... See more
Great website. Lovely items. Very helpful when postage was slow as overseas customer - really nice to communicate with and reassuring to know that someone available to help if you have any problems. I... See more
I ordered two items from Mad Peonies to be delivered to the Republic of Ireland. My order arrived promptly and to say I'm thrilled with my jeans and shirt is an understatement. They are stunning vis... See more
Company details
Written by the company
Mad peonies est un E-shop Féminin de pièces tendances et colorées. Nous tenons à mettre de la couleur dans vos dressing été comme hiver. Parce que nous sommes persuadés qu'en portant un pull fuschia nous ne pouvons pas être de mauvaise humeur ! Très présents sur les réseaux sociaux, nous vous présentons nos nouvelles collections tous les mois et répondons à toutes vos questions par messages. N'hésitez pas à nous laisser un avis ici. Hate de vous compter parmi nous dans la team Mad Peonies !
Contact info
221 c route du bouleau , 69126, BRINDAS, France
- 0698644722
- mad.peonies@gmail.com
- madpeonies.fr
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Replied to 46% of negative reviews
Typically replies within 1 week
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Cute clothes but bad returning service
They have cute things. However I bought a dress that looked very cute. I had to pay for delivery (fair enough), about 5 euros. But the dress was very weird on me. It was shorter on one side than the other, and not a bit. So I wanted to return it. They really try to not pay you back, you have to go through 100 steps to get your money back. It almost looks like a fraud. And when you finally get there, you can see you will get -10 euros because you chose to have your money back. Very dissapointing because I really liked the clothes on the site.
Fool me twice, shame on me
This is my second experience buying from Mad Peonies. The first delivery last year never arrived and it took a long time for them to realise and to eventually get my refund.
This time, they have made it so that the refund option is - so far - not available and you have to email them to try get one. I don't want a credit note, I want my money back. Don't think I'll be ordering again, which is a pity cause the clothes are beautiful (though what I ordered looks cheaper in person than the photo).
Won't let me return items that didn't fit!
I ordered, the clothes didn't fit. I tried the online returns and it doesn't work, keep getting error message. I have contacted them multiple times by email and noone is helping me with this problem!
Disappointed in the quality and clothes origin
I was really excited about this French brand. Loved the colours and the styles. I didn't realize they are just reselling clothes from other brands - everything I ordered has a different label, and they are all made in China. Was hoping for better quality. On the website, the Jenna Top composition is said to be 100% Cotton, but the top is made from viscose, polyester and elastane. I would appreciate some more transparency on the website of where the clothes are coming from. (I bought the ksar t-shirt, the Suzanne blouse, the Jenna top, the amapola trousers and the enza t-shirt). The Ksar top is quite thin. The enza top is a bit scratchy on the inside. The amapola pants have a strange plastic lining on the inside, I don't think the lining is 100% cotton like the tag says. The blouse is okay but I will be returning because I don't like the fit. The Jenna top fits well but it isn't cotton like the website says.
Ordered a beautiful pink/blue stripped…
Ordered a beautiful pink/blue stripped satin skirt. The colors are Devine. Took about a week to get to Ireland which was grand. Fits lovely. Always nervous about ordering online but I am very happy with the purchase and will definitely buy from them again. Their clothes are devine.
Fantastic Jeans
I absolutely love the jeans I bought, they arrived in a reasonable time and the quality and sizing is perfect!
Unfair return
Unfortunately, I had a very disappointing experience with the return process. There was an unnecessary dispute about whether two items were included in the return package, and as a result, I ended up losing money. The handling of the situation felt unfair, with little effort made to properly investigate or help resolve the issue. Very frustrating customer service experience.
Order very delayed and item missing. Rectified by customer service.
Ordered my items on the 13th of May for a holiday on the 1st of June. The item has not arrived despite the 2.5 week wait and the shipping to Ireland from France. I contacting customer service who were unable to reassure me that my package would arrive before the end of the month. Currently it say it’s still in France and hasn’t updated since the 20th of May (8 days without shipping updates!)
Unsatisfied. Requested a full refund as I won’t have the items in time for the holidays I bought them for despite ordering in plenty of time.
Waiting to hear about my refund…
UPDATE: Items arrived late and missing one piece. Contacted the consumer service who then sent the missing item without question and it arrived very promptly. This was much appreciated.
Mad Peonies is Superb
I ordered two items from Mad Peonies to be delivered to the Republic of Ireland.
My order arrived promptly and to say I'm thrilled with my jeans and shirt is an understatement.
They are stunning visually, the fit and quality are also amazing.
Love their collection!
Love their collection! Very happy with the service too!
Beautiful clothes
Beautiful clothes. Although I had an issue with the courier the mad peonies team were swift to respond and resolve the issue. Would recommend.
Delighted with my first order from Mad…
Delighted with my first order from Mad Peonies! Love my new embroidered jeans & my stepdaughter loves her new vest top. Size guide worked perfectly and matched UK sizing. Delivery to Ireland efficient & collected from a local shop used by the Courier.xx
They sent the wrong colour and…
They sent the wrong colour and completely failed to respond to a request to exchange the colour to the correct colour which was ordered.
Reply from Mad Peonies
Reply from Mad Peonies
Great website, products and service
Great website. Lovely items. Very helpful when postage was slow as overseas customer - really nice to communicate with and reassuring to know that someone available to help if you have any problems. Item arrived and it’s fabulous. Would order from this website again and again!
Such a great and unique brand
Such a great and unique brand! There's a certain charm with the trendy and colorful pieces they offer. I'm really happy I discovered them. I've ordered a couple of times already. All the times delivery was very quick (to another EU country). Items look exactly how they look on the photos and videos. Their customer service is quick and efficient, including returns. Only possible point of improvement can be the quality - few items had some hanging seams which I had to adjust a bit but that shouldn't stop you from buying from them.
In love, again!!!
It's the second time I've shopped here and I am agáin in love! They deliver what is shown in the pictures, so you never have to question the quality or size or ... it's àll as promised! I never have one single doubt to buy here! 😍😍
So if this is your style and you love to walk around in an outfit not éveryone else has; this is your sign! I find this webshop as one of the best and unique there is!! 😍
Good quality clothes for the most part
Good quality clothes for the most part. However the labels say they are made in China? With a high price tag I thought they were made in France as advertised???
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