Mad Peonies Reviews 

265
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ordered a beautiful pink/blue stripped satin skirt. The colors are Devine. Took about a week to get to Ireland which was grand. Fits lovely. Always nervous about ordering online but I am very happy wi... See more

Rated 1 out of 5 stars

This is my second experience buying from Mad Peonies. The first delivery last year never arrived and it took a long time for them to realise and to eventually get my refund. This time, they have ma... See more

Rated 5 out of 5 stars

Great website. Lovely items. Very helpful when postage was slow as overseas customer - really nice to communicate with and reassuring to know that someone available to help if you have any problems. I... See more

Rated 5 out of 5 stars

I ordered two items from Mad Peonies to be delivered to the Republic of Ireland. My order arrived promptly and to say I'm thrilled with my jeans and shirt is an understatement. They are stunning vis... See more

Company details

  1. Boutique
  2. Clothing Store

Written by the company

Mad peonies est un E-shop Féminin de pièces tendances et colorées. Nous tenons à mettre de la couleur dans vos dressing été comme hiver. Parce que nous sommes persuadés qu'en portant un pull fuschia nous ne pouvons pas être de mauvaise humeur ! Très présents sur les réseaux sociaux, nous vous présentons nos nouvelles collections tous les mois et répondons à toutes vos questions par messages. N'hésitez pas à nous laisser un avis ici. Hate de vous compter parmi nous dans la team Mad Peonies !


Contact info

4.1

Great

TrustScore 4 out of 5

265 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 46% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(265)

170 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Cute clothes but bad returning service

They have cute things. However I bought a dress that looked very cute. I had to pay for delivery (fair enough), about 5 euros. But the dress was very weird on me. It was shorter on one side than the other, and not a bit. So I wanted to return it. They really try to not pay you back, you have to go through 100 steps to get your money back. It almost looks like a fraud. And when you finally get there, you can see you will get -10 euros because you chose to have your money back. Very dissapointing because I really liked the clothes on the site.

17 August 2026
Unprompted review
Rated 1 out of 5 stars

Fool me twice, shame on me

This is my second experience buying from Mad Peonies. The first delivery last year never arrived and it took a long time for them to realise and to eventually get my refund.

This time, they have made it so that the refund option is - so far - not available and you have to email them to try get one. I don't want a credit note, I want my money back. Don't think I'll be ordering again, which is a pity cause the clothes are beautiful (though what I ordered looks cheaper in person than the photo).

7 August 2026
Unprompted review
Rated 1 out of 5 stars

Won't let me return items that didn't fit!

I ordered, the clothes didn't fit. I tried the online returns and it doesn't work, keep getting error message. I have contacted them multiple times by email and noone is helping me with this problem!

3 August 2026
Unprompted review
Rated 3 out of 5 stars

Disappointed in the quality and clothes origin

I was really excited about this French brand. Loved the colours and the styles. I didn't realize they are just reselling clothes from other brands - everything I ordered has a different label, and they are all made in China. Was hoping for better quality. On the website, the Jenna Top composition is said to be 100% Cotton, but the top is made from viscose, polyester and elastane. I would appreciate some more transparency on the website of where the clothes are coming from. (I bought the ksar t-shirt, the Suzanne blouse, the Jenna top, the amapola trousers and the enza t-shirt). The Ksar top is quite thin. The enza top is a bit scratchy on the inside. The amapola pants have a strange plastic lining on the inside, I don't think the lining is 100% cotton like the tag says. The blouse is okay but I will be returning because I don't like the fit. The Jenna top fits well but it isn't cotton like the website says.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a beautiful pink/blue stripped…

Ordered a beautiful pink/blue stripped satin skirt. The colors are Devine. Took about a week to get to Ireland which was grand. Fits lovely. Always nervous about ordering online but I am very happy with the purchase and will definitely buy from them again. Their clothes are devine.

29 July 2026
Unprompted review
Rated 1 out of 5 stars

Unfair return

Unfortunately, I had a very disappointing experience with the return process. There was an unnecessary dispute about whether two items were included in the return package, and as a result, I ended up losing money. The handling of the situation felt unfair, with little effort made to properly investigate or help resolve the issue. Very frustrating customer service experience.

29 May 2026
Unprompted review
Rated 3 out of 5 stars

Order very delayed and item missing. Rectified by customer service.

Ordered my items on the 13th of May for a holiday on the 1st of June. The item has not arrived despite the 2.5 week wait and the shipping to Ireland from France. I contacting customer service who were unable to reassure me that my package would arrive before the end of the month. Currently it say it’s still in France and hasn’t updated since the 20th of May (8 days without shipping updates!)

Unsatisfied. Requested a full refund as I won’t have the items in time for the holidays I bought them for despite ordering in plenty of time.

Waiting to hear about my refund…

UPDATE: Items arrived late and missing one piece. Contacted the consumer service who then sent the missing item without question and it arrived very promptly. This was much appreciated.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Mad Peonies is Superb

I ordered two items from Mad Peonies to be delivered to the Republic of Ireland.
My order arrived promptly and to say I'm thrilled with my jeans and shirt is an understatement.
They are stunning visually, the fit and quality are also amazing.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Delighted with my first order from Mad…

Delighted with my first order from Mad Peonies! Love my new embroidered jeans & my stepdaughter loves her new vest top. Size guide worked perfectly and matched UK sizing. Delivery to Ireland efficient & collected from a local shop used by the Courier.xx

17 April 2026
Unprompted review
Rated 1 out of 5 stars

They sent the wrong colour and…

They sent the wrong colour and completely failed to respond to a request to exchange the colour to the correct colour which was ordered.

23 March 2026
Mad Peonies logo

Reply from Mad Peonies

Thank you for your feedback 💌

We’re really sorry to hear about this situation — that’s definitely not the experience we want for you.

Could you please confirm if you contacted us at mad.peonies@gmail.com
? We process all our emails every morning, so it’s possible we may have missed your request or not received it properly.

Please don’t hesitate to reach out again with your order number and a quick explanation — we’ll make sure to look into it and find a solution for you as quickly as possible 🤍

Warm regards,
The Mad Peonies Team 💐

Rated 5 out of 5 stars

Great website, products and service

Great website. Lovely items. Very helpful when postage was slow as overseas customer - really nice to communicate with and reassuring to know that someone available to help if you have any problems. Item arrived and it’s fabulous. Would order from this website again and again!

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Such a great and unique brand

Such a great and unique brand! There's a certain charm with the trendy and colorful pieces they offer. I'm really happy I discovered them. I've ordered a couple of times already. All the times delivery was very quick (to another EU country). Items look exactly how they look on the photos and videos. Their customer service is quick and efficient, including returns. Only possible point of improvement can be the quality - few items had some hanging seams which I had to adjust a bit but that shouldn't stop you from buying from them.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

In love, again!!!

It's the second time I've shopped here and I am agáin in love! They deliver what is shown in the pictures, so you never have to question the quality or size or ... it's àll as promised! I never have one single doubt to buy here! 😍😍

So if this is your style and you love to walk around in an outfit not éveryone else has; this is your sign! I find this webshop as one of the best and unique there is!! 😍

22 May 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look