Easy Clothes Reviews 

23,065
TrustScore 4 out of 5

4.2

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Rated 3 out of 5 stars

In general, I like that the items all look exactly like they are shown in the pictures. They are beautiful! However, I am highly disappointed by the fact that about 6 out of 8 items were made in China... See more

Rated 3 out of 5 stars

my points of improvement: - description stated 100% cotton. it’s 90% polyester which i think is very deceptive to lie about the material used and also doesn’t justify the price!! - the clothing... See more

Company replied

Rated 5 out of 5 stars

I am extremely surprised at how good the quality of the dresses is for this low price. Unfortunately, one item was missing from the package. Easy Clothes refunded me the amount of the missing item imm... See more

Company replied

Rated 5 out of 5 stars

The clothes are incredibly beautiful and high-quality, they fit perfectly and are a pleasure to wear. You can really tell that the company cares about its customers. Thank you for such amazing service... See more

Company replied

Company details

  1. Clothing Store
  2. Boutique
  3. Fashion Accessories Store
  4. Online Marketplace
  5. Women's Clothing Store

Written by the company

Easy Clothes est une enseigne belge créée pour vous faire plaisir. Notre but ? Satisfaire nos clientes en leur garantissant une pièce à petit prix tout en alliant qualité et modernité. Easy Clothes c'est aussi des créations pensées et conçues par nous pour vous.


Contact info

4.2

Great

TrustScore 4 out of 5

23K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(23,065)

1,913 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolute scam - avoid

Absolute scam, avoid. I ordered the clothes and they barely looked like the images, the quality was terrible, I’m surprised they were able to make the clothes look as good as they did in the marketing photos. To make matters worse, I followed their instructions exactly to return from the UK (their sketchy instructions I might add where they say to address the package to “Martin DuPont” to avoid it getting caught up in customs) but it got caught in customs anyway even though I followed their instructions exactly and spent almost £20 to send it away properly. They refused to send me the documents that customs were asking for to allow the package to go through so I had to ask for the package to be sent back to me in the UK. By that point when I explained the situation they just said too bad, it’s past the returns window even though I started the return process the day after I had the clothes delivered and sent them off that day too, and followed all of their instructions exactly. So now I’m stuck with £60 worth of cheap clothing that I had to pay £20 for in shipping originally plus the almost £20 to return them.

24 June 2026
Unprompted review
Easy Clothes logo

Reply from Easy Clothes

Hello,

We’re sorry to hear that your experience didn’t meet your expectations.

Regarding your return from the United Kingdom, we understand your disappointment regarding the difficulties you encountered. Unfortunately, as stated in our return policy available on our website, any customs fees and formalities related to international shipments cannot be covered by our company.

However, we do our best to assist our customers with returns from outside Europe by providing the most appropriate instructions possible. Despite this, customs procedures are handled by the relevant authorities and can sometimes lead to situations beyond our control.

Have a great day,

Rated 1 out of 5 stars

I don’t trust that previous reviews are…

I don’t trust that previous reviews are valid as these were the cheapest and poorest made clothes I’ve ever ordered online. Trustpilot needs to confirm that the reviews are not being placed by the company. Definitely fast fashion clothes. I’ve received better from TikTok shop and SHEIN and they’re known for fast fashion crap. They are far too expensive for being what they are. Extremely disappointed.

EDIT JULY 17th: In response to Easy Clothes- My expectations for clothing is that they resemble some form of quality. Yours were awful. Washed a shirt according to instructions and they fell apart with buttons falling off and strings fraying. Total trash to fill up landfills. You won’t be in business long.

5 July 2026
Unprompted review
Easy Clothes logo

Reply from Easy Clothes

Hello,

We’re sorry to hear that our products didn’t meet your expectations.

However, we’d like to clarify something regarding your comment about reviews. We do not publish or have anyone publish fake reviews. The reviews on this platform are posted freely by our customers, whether they are positive or negative.

We constantly focus on the quality of our products, and we understand that it may be perceived differently depending on individual expectations. We sincerely regret that the items you received did not meet your expectations.

Have a great day,

Rated 1 out of 5 stars

Ordered €140 worth of clothes and paid…

Ordered €140 worth of clothes and paid €15 for delivery on 31st may. I returned all items and had to pay €20 to return on 8th june. Items are tracked as being held in customs in belgium since 22nd june.
I am still waiting on a refund on 7th July. I would never order from this company again. It is not reasonable to have to wait this long for a refund. I am now out €175 with nothing to show for it!

8 June 2026
Unprompted review
Easy Clothes logo

Reply from Easy Clothes

Hello,

We’re sorry to hear from you.

We’d like to clarify an important point. Your order was shipped to a country outside the European Union. As indicated on our website before you confirmed your order, return shipping costs and any customs fees associated with returning the merchandise are the customer’s responsibility.

Could you please send us a private message with your order number?

Have a great day,

Rated 5 out of 5 stars

1st time ordering and I ordered 5 pcs…

1st time ordering and I ordered 5 pcs of clothes. I was very impressed with the fast shipping. I received it the day after. All the clothes are for summer and i loved it all. Everything is also high quality. Will definitely buy again.

3 July 2026
Unprompted review
Easy Clothes logo

Reply from Easy Clothes

Hello Glebielyn,

We love hearing from you—thank you for your purchases :-)

Have a great day,

Rated 5 out of 5 stars

I really love this shop

I really love this shop! They are really efficient: fast shipping, good app, beautiful clothes!

25 June 2026
Unprompted review
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Reply from Easy Clothes

Hello Leslie,

We love hearing from you, thank you for your purchases :-)

Have a great day,

Rated 4 out of 5 stars

Good

Good
Quality accoording to price
Pictutes often look better

10 November 2025
Easy Clothes logo

Reply from Easy Clothes

Hello,

Thank you for your message—we really appreciate it :-)

As for our photos, we don't use any filters and we don't edit them.

Have a great day,

Rated 2 out of 5 stars

VERY LONG WAIT

LONG WAIT. Two stars instead of one for the fact that clothes are fine. But only buy from this company if you are okay waiting for literally months, and if you are okay for your items never arriving, and then you are left asking for refund several times. All items are shipped from China. In my case they kept extending the window 'oh if its not shipped in 20 days we will give you money back' then it was 40 days, then it was 50 days. Then finally i said, no give me your money back, they said its too late to cancel. Only after i insisted this is unacceptable, did they process the cancelation. In addition to that, returns on items they do deliver are quite costly and they charge restocking fee even if the fault is an akward cut of the garment.

15 June 2026
Unprompted review
Easy Clothes logo

Reply from Easy Clothes

Hello,

We are genuinely surprised by your feedback. Our warehouse is located in Belgium, not in China.

Unfortunately, since your review is anonymous, we are unable to access your account to fully understand the situation.

Our deliveries are generally fast.

However, we rely on our carriers, and in rare cases, delays can occur. When an issue is reported, we must open an investigation with the carrier and wait for their response before we can take action.

We understand that this can be frustrating and always do our best to support our customers and find a solution. Rest assured that we are doing everything we can to ensure that no customer is disadvantaged.

Please feel free to contact our customer service team with your order information so that we can assist you as best as possible.

Have a great day,

Rated 1 out of 5 stars

Very disappointing experience with this…

Very disappointing experience with this brand.
I purchased a dress that continues to release excessive dye even after multiple washes, to the point where it permanently damaged other garments even washing separately. The paint was still inside the washing machine after washing. This is not normal wear behaviour and clearly indicates a quality issue.
Customer service refused to acknowledge the problem and dismissed the claim on the basis that the item had been washed, which is precisely when this defect becomes apparent. They also argued that care instructions were provided, but proper labelling does not justify a product that fails under normal use conditions.
Instead of a meaningful resolution, I was offered a small voucher, which is not an acceptable solution given the damage caused and the lack of trust in the product quality.
Overall, the experience reflects poor product reliability and an unsatisfactory approach to handling legitimate quality complaints. I will not be purchasing from this brand again.

13 June 2026
Unprompted review
Easy Clothes logo

Reply from Easy Clothes

Hello Joana,

We are truly sorry to hear what happened to you and understand your frustration.

However, we would like to point out that we have sold many units of this item and have not received any similar comments regarding excessive color transfer. This type of situation is very rare.

In some cases, color bleeding may occur if the garments are not washed separately or according to the care instructions, especially during the first few washes. That said, we understand your concern and regret the inconvenience caused.

Have a great day,

Rated 1 out of 5 stars

order not complete + no refund

I didn’t receive everything I ordered, and I still haven’t received any refund for the items I returned six weeks ago! Be careful, this doesn’t seem to be a serious or reliable company!

8 June 2026
Unprompted review
Easy Clothes logo

Reply from Easy Clothes

Hello Fronz,

We are very sorry for the inconvenience you experienced and understand your frustration.

At the time, we were unfortunately facing delays in processing return parcels, which may explain the situation. However, we can confirm that your return has now been processed and closed, and your refund has been issued. Everything is now in order.

We sincerely apologize for the delay and any concern it may have caused. Please don’t hesitate to reach out if you need any further assistance.

Have a lovely day,

Rated 3 out of 5 stars

I wish I could give a positive review…

I wish I could give a positive review but I can't. Ordering and delivery was no problem.
But as I wanted to send a part of my delivery back the problem came up. My tracking shows me the parcel has reached the warehouse on 10th of April. Now we have the 7th of May and all I got back from the 3 emails I have sent are standard emails to be patient.
In the email it says I will be notified when the parcel arrives and it can take up to 14 business days to arrive in the final warehouse. All of this hasn't happened.
End of the story: I am still waiting for me refund!

Update 13.05. to my last Email I got a fast response to sort out this issue. Within one hour the problem was solved and the money (via PayPal) back on my account. So it took quiet some time initially but it got sorted quick at the end.

8 May 2026
Unprompted review
Easy Clothes logo

Reply from Easy Clothes

Hello Christina,

We are truly sorry for this experience and fully understand your frustration with the delay.

Our returns processing teams have indeed experienced a slight backlog in recent weeks, which may have affected our usual processing times. However, we do not want to keep you waiting any longer.

Please send us your order number so we can quickly identify your case. As soon as we receive this information, we will process your return and issue a refund as soon as possible.

Thank you for your patience, and please let us know if you have any further questions.

Have a great day,

Rated 1 out of 5 stars

Site frauduleux EasyClothe.shop

Bonjour,

Un site frauduleux au nom Easy Clothe.shop tourne sur internet, attention a ne pas se faire avoir.

2 May 2026
Unprompted review
Easy Clothes logo

Reply from Easy Clothes

Bonjour Lou-Anne,

Merci pour votre vigilance :-)

Le site “Easy Clothe.shop” n’est absolument pas notre site officiel. Il s’agit malheureusement d’un site frauduleux utilisant notre nom.

Nous avons d’ailleurs partagé plusieurs stories afin d’informer et de prévenir notre communauté à ce sujet.

Nous sommes toutefois surprises de recevoir un avis 1 étoile pour une situation dont nous ne sommes pas responsables, puisque ce site frauduleux n’a aucun lien avec notre boutique officielle.

Pour éviter toute arnaque, nous vous invitons à toujours vérifier que vous êtes bien sur notre site officiel avant de passer commande.

Belle journée,

Rated 1 out of 5 stars

Avoid this company

Just made my first order with them. First of all there is no option for a package to be delivered to your home but only to a drop off boxes. Which i have to drive 25 minutes to. But that was not the problem considering how much i liked and wanted a pullover from them. I will drive 25 minutes in one direction and 50 minutes in total to pick it up. The problem started when the package was delivered to a wrong drop off location (not by my fault). Cca 50km further or 1:30 hour drive in one direction. This happened on 09/04/26. I contacted easy clothes asking them to redirect the package to the right adress. It cant be THAT complicated and I believe it can be done in 48 hours. Even that is too much said but fine. Easy clothes responded that they started an investigation and my problem will be solved. Today is 17/4/26 and in this 8 days since i first contacted them i sent them multiple emails asking what is taking so long because i really need and want that pullover before i go for my vacation in a week where i will be gone for two months. I got no other info besides that the investigation is ongoing. Im sorry what are you investigating that long? There are murders and serial killers investigated, caught and solved in less time than you taking for redirecting a package 50km further.
Today i emailed them again telling how unprofessional and unacceptable this is becoming and that i want an immediate refund. But they just mentioned an investigation again. Therefore I am giving you 1 star. For poor delivery service and poor problem solving service.

UPDATE ON 6.5.2026. and a response to company’s response to my review: the package returned to your facility on 22.4.2026 (i can see in tracking that you picked it up from Chronopost) and since then i sent you again multiple emails about my refund and i still didn’t receive it. IT HAS BEEN 15 DAYS SINCE YOU GOT THE RETURN SEND ME MY MONEY BACK!!!!!!!

17 April 2026
Unprompted review
Easy Clothes logo

Reply from Easy Clothes

Hello,

We sincerely apologize for the issue you encountered with your package and for any inconvenience caused by the delivery.

Please rest assured that we respond to every customer and that your request has been received by our team.

When a delivery issue is reported (such as an incorrect pickup location), we automatically open an investigation with the carrier to locate the package and resolve the situation. In this process, we are dependent on the carrier’s processing times, which can sometimes take a while despite our follow-ups.

During this investigation period, no changes (such as a redirection or refund) can be made before the investigation is closed, in accordance with our procedures.

We understand that this wait can be frustrating, especially in your situation. Rest assured, however, that if the package cannot be delivered or picked up, an appropriate solution, including a refund, will of course be arranged.

We remain at your disposal and will keep you informed of any updates regarding your case.

Have a lovely day,

Rated 1 out of 5 stars

Horrible

Horrible. I ordered on 8 April. They were fast in bringing the clothes on track but as soon as the package arrived in my country the carrier didnt deliver it. I have been trying myself for 5 days now to find out what the problem is with the carrier because easy clothes didn’t take my complaint seriously. First I got wrong information, when I corrected them they told me to wait but didn’t do anything. Just when I told them yesterday to leave a bad review they were so „kind“ to get in touch with the carrier. Today still no solution!! Apparently they have not heard back from the carrier! That’s bullshit! Any company who has high standards has a direct phone number to their carrier. You are business clients! So I cancelled the order and won’t pay anything anymore and leave a complaint on google.

15 April 2026
Unprompted review
Easy Clothes logo

Reply from Easy Clothes

Hello Miriam,

We sincerely apologize for the situation you encountered and for the inconvenience caused by the delivery of your order.

After reviewing your account, we can confirm that your order has been refunded.

When a delivery issue arises with a carrier, we are required to follow an investigation procedure to obtain official confirmation of the situation. This involves delays beyond our control, as we depend on feedback from the carrier.

We understand that this wait may have been frustrating. However, please rest assured that no customer is left out of pocket in this type of situation: when a package cannot be delivered, a solution is always provided, including a refund.

We regret that your experience was not satisfactory and remain at your disposal.

Have a great day,

Rated 5 out of 5 stars

The clothes are ❤️

The clothes are beautiful and have quality. I like it when Ophelia do reels to show the pieces and take doubts about it.

2 April 2026
Unprompted review
Easy Clothes logo

Reply from Easy Clothes

Hello Miranda,

We love hearing from you, and thank you for your purchases :-)

Have a great day,

Rated 1 out of 5 stars

Misleading at best and like a scam at worst

Do not buy!
Easy Clothes is nothing more than a reseller of Shein items (and likely other similar sites), massively marked up.

I ordered a vest and a bomber jacket, and when they arrived I was honestly shocked by the terrible fabric quality and the fit, which looked nothing like what was advertised. The items were cheap, poorly made, and completely misrepresented.

To make things worse, the photos shown on their website are exactly the same as those used on Shein. After a quick Google search, I found the identical vest for just over €8, while I paid €38. It was available in multiple sizes there, whereas Easy Clothes only offered a “one size” option which, on me, was ridiculously oversized.

I have already started the return process, and it’s honestly ridiculous that I’m expected to pay for the return shipping myself given the circumstances.

This feels misleading at best and like a scam at worst. Avoid.

11 March 2026
Unprompted review
Easy Clothes logo

Reply from Easy Clothes

Hello,

We are truly sorry to hear that you were disappointed with your order.

However, we would like to clarify a few important points. Unfortunately, this is not the first time our photos have been used without permission to promote items on the Shein website. We will once again report this issue to their customer service team.

We can assure you that this is neither the same garment nor the same quality. Our pieces are carefully selected and meet criteria that are very different from those found on these platforms.

Regarding sizing, all measurements are listed in each product description to best guide our customers. Despite this, it can happen that an item doesn’t fit perfectly depending on body type, and we’re sorry for that.

As for return shipping costs, they are indeed the customer’s responsibility, as stated in our terms and conditions. We’re still here to help you through the process, though.

We also invite you to check out our featured story titled "Scam," where we address this topic with complete transparency.

Thank you for your message and for staying vigilant.

Have a lovely day,

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