First time buyer, very happy with my choice, fit , materials and quality . I have bought 5 different outfits and no regrets. I am size 12 (UK), bought size L and perfect fit. I know where I will l... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
To new beginnings, let's COMMENSE Sleek, classic, with a twist. We’re a fashion house focused on everyday luxury and obsessed with comfort and exceptional quality with sleek designs. We believe in looking like a million bucks, not spending it – which is why we go the extra mile to source the absolute best fabrics at the most accessible prices. We believe in feel good colors, even black and navy makes you feel best, we are here for that. And of course, we think shopping should be fun. Consider this your new beginning, a fresh start to be yourself. Welcome, we’re glad you’re here. Let’s begin.
Contact info
United States
- service@thecommense.com
- thecommense.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Incredible customer support
Incredible customer support. Fast, efficient, and reliable service
I love shopping at Commense
I love shopping at Commense, the clothes are stylish, great quality and returns are super easy!
Love the clothes and the customer…
Love the clothes and the customer service.
The quality is great
The quality is great . Everything that i have gotten fits perfectly
Commence is my favourite online…
Commence is my favourite online shopping.
They have beautiful clothes, great quality and great customer service
Good quality and I revived my order in…
Good quality and I revived my order in time.
Great Customer Service
I ordered 3 dresses and decided to keep only one (I loved the dresses but didn't like the way they fit). When I initiated a return, I was told I could keep the 2 dresses for a 100% credit to Commense! To me, that is great customer service. I will donate the dresses to a non-profit animal rescue resale shop.
I’ve purchased many items at Commense…
I’ve purchased many items at Commense because of how stylish and beautiful the clothing is along with the excellent quality. I had two items just recently to return and the experience was very simple and easy. Highly recommend Commense!
Great customer service and the quality…
Great customer service and the quality of the product are outstanding. 💯 recommend it.
I love Commense
I love Commense. This is first time I shop with commense and my item small for me, so I requested a return and Lily helped me a lot and very quickly, so I feel free to shop with them. So I shopped again🥰
I discovered Commense a few months ago…
I discovered Commense a few months ago after spotting a beautiful dress on Instagram. I ordered it and to say I was happy with it would be an understatement. The dress is even prettier in person and quality is outstanding. I got so many compliments on it. Well needless to say, I have ordered multiple things since then and always been impressed. Highly recommend this brand. Customer service is very good and delivery is quick.
beautiful high-quality women’s clothing
The clothes are absolutely beautiful. The quality is exceptional. I am extremely fussy about my clothes. Most of everything I have purchased is purchased in Europe so when I found this website and I saw the quality I was amazed and the customer service is outstanding. You definitely can’t go wrong with this company if you have a problem with the product, they do whatever they can to make you happy and they do. I am on my second order right now and I love love love my clothes.
Great style and quality!
I have ordered from this website a few…
I have ordered from this website a few times now. The photos are always representative of the clothing, which is well constructed and high quality and lasts several washes. Shipping is pretty reasonable and the communication with the retailer is prompt and reliable. I have requested returns on a couple items due to sizing issues and they were dealt with really promptly. I’m definitely a repeat customer!
The clothes herr are so fashionable and…
The clothes herr are so fashionable and well made. Ive loved almost everything ive purchased. And when things havent fit correctly, they have great customer service. Definitely take the time to find your sizes here so you can be confident things will fit!
Obsessed with this brand!
I love this brand so much. Most of what I've gotten from here fits well and I get compliments all the time
Really good company to deal with
Really good company to deal with. Prices are really good and quality of a high standard. Items arrived just over a week which I was delighted with. On this occasion I needed to return an item as it was too big and this was dealt with quickly and to my satisfaction. Thank you for all this.
Very good customer service.
Very good customer service.. prompt response to al questions that need answering.
Happy with my order, this is my third orders from them.
What you order is what u get.
Buyer forgiveness
I have ordered from Commense over the past couple of years and have had very good success. I get many compliments on the pieces I have chosen. My last order I ordered the wrong size. It was my fault, but I was shown buyer forgiveness and was given a credit to keep the item. I will donate it to an organization that helps women and will continue to buy from Commense. They have my loyalty.
Good quality, but poor return policy
Good quality, beautiful design. The downside are the return process. You need to pay for it and the return warehouse isn’t in US. They offer store credit or discounts but you ended keeping a d paying for clothes that doesn’t fit you. The other downside is the size ranges. They offer sizes from 2 to 12 only and the designs tend to run on the bigger size.
The only downside is the return process that makes it easier to just keep the articles and have store credit rather than returning them and getting the full amount, but the overall experience is great and will purchase again
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.