Commense Reviews 

7,925
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 3,268 reviews, reviewers overwhelmingly had a great experience with this company. Many people regularly mention the stylish designs, beautiful aesthetics, and wonderful overall quality of the clothing items they purchase for various occasions. Consumers also appreciate the responsive customer support team, noting that they assist wonderfully with sizing questions and resolve any order issues quickly. However, some customers also noted occasional frustrations regarding the return process, particularly when dealing with store credit policies instead of traditional refunds. A few reviewers also experienced frustrating delays in communication or felt that responses from support were unhelpful when trying to resolve problems.

What people talk about most

Product

People report positive experiences with product, highlighting stylish designs and good quality materials.... See more

Quality

Reviewers mention positive feedback about quality, praising the well-made garments and affordable prices.... See more

Customer service

Customers had positive experiences with customer service, consistently praising the team for being... See more

Return policy

Clients share positive opinions on return policy, noting that the process is generally prompt,... See more

Order

Customers consistently note positive experiences with order processes and repeat their purchases frequently.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time buyer, very happy with my choice, fit , materials and quality . I have bought 5 different outfits and no regrets. I am size 12 (UK), bought size L and perfect fit. I know where I will l... See more

Rated 5 out of 5 stars

I first came across commense on facebook adverts, ive had my fingers burnt before so i was very sceptical so started with a small order. I am now on something like my 7th order this summer !! the qual... See more

Rated 5 out of 5 stars

My order was partially shipped. It took many weeks for the last item to arrive. Unfortunately, the size was too large despite using the size guide on the item. Needed to return and Commense made the p... See more

Rated 5 out of 5 stars

Commense has a variety of pieces that I have adored. The quality is really good and their size descriptions are pretty spot on. I purchased a set that fit just right, but a size up would have been muc... See more


Company details

  1. Clothing Store

Written by the company

To new beginnings, let's COMMENSE Sleek, classic, with a twist. We’re a fashion house focused on everyday luxury and obsessed with comfort and exceptional quality with sleek designs. We believe in looking like a million bucks, not spending it – which is why we go the extra mile to source the absolute best fabrics at the most accessible prices. We believe in feel good colors, even black and navy makes you feel best, we are here for that. And of course, we think shopping should be fun. Consider this your new beginning, a fresh start to be yourself. Welcome, we’re glad you’re here. Let’s begin.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

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Asks customers to review

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Replied to 97% of negative reviews

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4.7

All reviews

(7,925)

3,126 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Customer Service

I ordered 3 dresses and decided to keep only one (I loved the dresses but didn't like the way they fit). When I initiated a return, I was told I could keep the 2 dresses for a 100% credit to Commense! To me, that is great customer service. I will donate the dresses to a non-profit animal rescue resale shop.

4 September 2026
Unprompted review
Rated 5 out of 5 stars

I’ve purchased many items at Commense…

I’ve purchased many items at Commense because of how stylish and beautiful the clothing is along with the excellent quality. I had two items just recently to return and the experience was very simple and easy. Highly recommend Commense!

2 September 2026
Unprompted review
Rated 5 out of 5 stars

I love Commense

I love Commense. This is first time I shop with commense and my item small for me, so I requested a return and Lily helped me a lot and very quickly, so I feel free to shop with them. So I shopped again🥰

5 September 2026
Unprompted review
Rated 5 out of 5 stars

I discovered Commense a few months ago…

I discovered Commense a few months ago after spotting a beautiful dress on Instagram. I ordered it and to say I was happy with it would be an understatement. The dress is even prettier in person and quality is outstanding. I got so many compliments on it. Well needless to say, I have ordered multiple things since then and always been impressed. Highly recommend this brand. Customer service is very good and delivery is quick.

4 September 2026
Unprompted review
Rated 5 out of 5 stars

beautiful high-quality women’s clothing

The clothes are absolutely beautiful. The quality is exceptional. I am extremely fussy about my clothes. Most of everything I have purchased is purchased in Europe so when I found this website and I saw the quality I was amazed and the customer service is outstanding. You definitely can’t go wrong with this company if you have a problem with the product, they do whatever they can to make you happy and they do. I am on my second order right now and I love love love my clothes.

5 September 2026
Unprompted review
Rated 5 out of 5 stars

I have ordered from this website a few…

I have ordered from this website a few times now. The photos are always representative of the clothing, which is well constructed and high quality and lasts several washes. Shipping is pretty reasonable and the communication with the retailer is prompt and reliable. I have requested returns on a couple items due to sizing issues and they were dealt with really promptly. I’m definitely a repeat customer!

5 September 2026
Unprompted review
Rated 5 out of 5 stars

The clothes herr are so fashionable and…

The clothes herr are so fashionable and well made. Ive loved almost everything ive purchased. And when things havent fit correctly, they have great customer service. Definitely take the time to find your sizes here so you can be confident things will fit!

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Really good company to deal with

Really good company to deal with. Prices are really good and quality of a high standard. Items arrived just over a week which I was delighted with. On this occasion I needed to return an item as it was too big and this was dealt with quickly and to my satisfaction. Thank you for all this.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Buyer forgiveness

I have ordered from Commense over the past couple of years and have had very good success. I get many compliments on the pieces I have chosen. My last order I ordered the wrong size. It was my fault, but I was shown buyer forgiveness and was given a credit to keep the item. I will donate it to an organization that helps women and will continue to buy from Commense. They have my loyalty.

31 August 2026
Unprompted review
Rated 4 out of 5 stars

Good quality, but poor return policy

Good quality, beautiful design. The downside are the return process. You need to pay for it and the return warehouse isn’t in US. They offer store credit or discounts but you ended keeping a d paying for clothes that doesn’t fit you. The other downside is the size ranges. They offer sizes from 2 to 12 only and the designs tend to run on the bigger size.
The only downside is the return process that makes it easier to just keep the articles and have store credit rather than returning them and getting the full amount, but the overall experience is great and will purchase again

2 September 2026
Unprompted review

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