Oxigen Environmental Reviews 

1,008
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 366 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff members and appreciate the fast, straightforward online ordering process. Many people note that delivery drivers are very professional, arriving precisely on time and placing items exactly where needed without any hassle. However, some customers also noted frustrating issues regarding delayed collections and significant communication difficulties when trying to reach the office. Consumers mentioned that contacting support by phone was frequently challenging, and bin pickups occasionally missed their scheduled dates. A few reviewers experienced delays in receiving their orders, leaving them waiting longer than expected for service completion.

What people talk about most

Service

People report positive experiences with service, highlighting efficient delivery and collection, helpful... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that skips usually... See more

Staff

Clients share positive opinions on staff, frequently highlighting the friendly and professional service... See more

Order

Customers had ambiguous experiences with order processes, as opinions varied significantly. Many reviewers... See more

Customer service

Users describe ambiguous interactions with customer service, experiencing a wide range of differing outcomes.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Came on designated day. Very helpful driver/operator. Would like to have had more certainty re time but very helpful person in office gave a good indication. It would have been useful to have had les... See more

Company replied

Rated 4 out of 5 stars

Loses 1 star as skip wasn't delivered to the afternoon despite only being booked for 1 day. I had paid to guys to load it and usually skips are delivered early morning. Was told there was no skip in... See more

Company replied

Rated 5 out of 5 stars

Great service. Easy to book. Office easily contactable and answered any queries I had. Delivery driver was great to communicate when dropping and picking up skip. Would use again.

Company replied

Rated 5 out of 5 stars

Overall the service provided is excellent and no challenges what so ever. However, the reason for 5 stars goes beyond this. My not quite 2 year old son always runs to the window when he hears... See more

Company replied


Company details

  1. #1 of 1 best companies in Waste Management Service
  2. #1 of 1 best companies in Drainage Service
  3. #1 of 1 best companies in Garbage Collection Service
  4. #1 of 1 best companies in Garbage Dump
  5. #1 of 1 best companies in Recycling Center

About Oxigen Environmental

Written by the company

Reduce | Reuse | Recycle

Oxigen Environmental provide the best value for wheelie bins, domestic and commercial waste collection, skip hire and road sweeping.
We are Ireland’s leading integrated waste management and recycling company and provide our services from Cavan to Waterford and in between.
Oxigen is dedicated to the diversion of waste from landfill through the re-use of valuable resources to create closed material life cycles. The well-known adage of ‘waste not, want not’, is key to the Oxigen ethos.
Producing secondary raw materials and reprocessing them to produce new products promotes resource efficiency and is an environmental necessity.
Oxigen Environmental is at the forefront of environmental services provision in Ireland.
The group comprises of Oxigen Environmental and Oxigen Commercial.
Between these two companies Oxigen manages waste and material streams, water supply, waste-water treatment, and energy generation.
We are constantly growing our fleet and staff to provide a first-in-class service, across all streams, to all customers and across all regions, where we too are expanding, due to the popularity of our excellent services and price plans.

OXIGEN’S STRATEGIC GOALS ARE:
• To increase volumes of recyclables collected.
• To increase volume of secondary raw materials produced such as paper, metal, glass, wood, plastics, construction aggregates and organics.
• Maximise diversion of materials from landfill.
• Increase the generation of renewable power from waste streams.

Oxigen 3-Bin

Oxigen 6-Yard skip


Contact info


4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(1,008)

339 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

Good service, helpful staff

11 August 2026
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi,

Thank you for taking the time to review our service. We are delighted to hear our staff were helpful to you and we hope you think of us again for your next project.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi Mary,

Thank you for giving us five stars! We hope you think of us again for your next project.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi Adrian,

Thank you for taking the time to review our service. We are glad everything went to plan with your order. We hope to work with you again in the future.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Throughly professional service.

Throughly professional service.

3 August 2026
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi,

Thank you for your kind review. We are delighted to hear that you think our service is professional and your order went as planned.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Delivered on time

Delivered on time, no fuss.

10 August 2026
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Reply from Oxigen Environmental

Hi Jonathan,

Thank you for your five star review, We are glad to hear everything went well with your order.

Kind regards,
The Oxigen Team

Rated 1 out of 5 stars

Terrible service.

Terrible service, ordered a skip from the 12th to the 14th. It’s the 19th and still hasn’t been collected yet, it’s sitting in my family’s parking space in front of our home. Sent two emails, no reply. Went in person to their office and they claimed they would collect it today and they haven’t. Very unhappy.

9 August 2026
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Reply from Oxigen Environmental

Hi Tracey,

Thank you for taking the time to write us a review. We understand that your skip order has not been handled as it should be and we apologise for any inconvenience caused. This comment has been reported to the appropriate manager to ensure that this issue is taken care of ASAP.

Kind regards,
The Oxigen Team

Rated 2 out of 5 stars

I live in navan and as far as i can see…

I live in navan and as far as i can see were in the north east but not when we ring oxigen its impossable to get anyone who can find your account unless your luck enough to reach someone who realy looks i in desperation went to the midlands site and got a lovely helpful girl in cavan who found my details very quickley and becouce of her help id still be waiting for my skip

1 August 2026
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi John,

Thank you for your honest feedback. We apologise for the miscommunication with our customer service team regarding your account. We understand that it can be very frustrating when you need something taken care of quickly. We are glad our Cavan team was helpful for you and resolved the issue.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Prompt response

Prompt response. On schedule and removed easily

5 August 2026
Oxigen Environmental logo

Reply from Oxigen Environmental

HI Michael,

Thank you for taking the time to leave us five stars. We are glad to hear that everything went smoothly with your order. We hope you will recommend us to your friends.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

5/5 service

5/5 service. Great drop off and pickup. Couldn’t recommend service more

5 August 2026
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi Bobby,

Thank you for your kind review. We are glad to hear that you would recommend us!

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Excellent Customer Service from Roisin

Excellent Customer Service from Roisin. Very helpful and patient over the phone. Five Stars.

11 August 2026
Unprompted review
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi Kevin,

Thank you for your review. We will pass your compliments to Roisin!

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Skip arrived as planned and was well…

Skip arrived as planned and was well positioned by the driver for easy loading.

27 July 2026
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi Sinead,

Thank you for taking the time to review our service, we are glad everything with your order went well.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Excellent service , prompt and clear instructions

prompt service, clear instructions and enough time to clear out the space we needed to work on

28 July 2026
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi Caroline,

Thank you for your kind review. We are delighted to hear that our communication worked for you and everything went well with your order. We hope to work with you again on your next project!

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Great service

Great service. So easy to book online. Delivery and pick up on time

27 July 2026
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi Sidra,

Thank you for your review. We are pleased to hear that your order was easy to book and everything went smoothly.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Great service

Great service
And very helpful both drivers and office staff

17 July 2026
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi there,

Thank you so much for taking the time to write a review for our service. We hope to work with you again soon!

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Best price around and very flexible…

Best price around and very flexible with the removal day.

24 July 2026
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi Ken,

Thank you for your review. We are glad your interaction with our customer service team were positive.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Excellent reliable service

Excellent reliable service. Customer service were so helpful when I needed to change skip size making it a hassle free experience. Customer service also rang to confirm collection date. It was also the cheapest skip I could find so very competitive on price. Will definitely use again and highly recommend

16 July 2026
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi Niamh,

Thank you for your five star review. We are delighted to hear that our customer service team was able to help you along with your order.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Very quick and efficient

Very quick and efficient, I ordered online and it arrived on the day early, the delivery and collection drivers were very nice.

30 July 2026
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi Claire,

Thank you for your kind review. We are glad to hear our online booking service worked well for you and that everything went smoothly.

Kind regards,
The Oxigen Team

Rated 4 out of 5 stars

i have ordered a skip for a few days…

i have ordered a skip for a few days and the guy that brought it in and collected it was awesome. professional, efficient and quickly in and out. costumer service was a good also just a little confusing on communication and info but still okay.

15 July 2026
Oxigen Environmental logo

Reply from Oxigen Environmental

HI Fern,

Thank you for taking the time to write us a review. It is great to hear that your skip order went smoothly! We appreciate you letting us know about the communication between customer and dispatchers - we work to improve this regularly.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Missed bin collection

My bins were not collected on Friday, i was on holidays abroad and sent an email explaining that i hadnt received my bill via email and paid straight away, a lovely agent, Darah, responded to me and told me would look into situation and came back almost immediately and asked if i could leave bins out for the next morning, i unfortunately didnt see email until later saturday afternoon.. went back to Darah and was advised if i could get bins put out on Monday night he would arrange collection on tuesday morning, neighbours put bins out for me, and they were emptied. Darah was so helpful and pleasant and really felt it was above and beyond a normal customer service response .. amazing service .. thank you Darah

24 July 2026
Unprompted review
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi Carol,

Thank you so much for taking the time to write us a review. We are delighted to hear that your issue was solved promptly and efficiently. We will pass your compliments to Darah!

Kind regards,
The Oxigen Team

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