Oxigen Environmental Reviews 

1,008
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 366 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff members and appreciate the fast, straightforward online ordering process. Many people note that delivery drivers are very professional, arriving precisely on time and placing items exactly where needed without any hassle. However, some customers also noted frustrating issues regarding delayed collections and significant communication difficulties when trying to reach the office. Consumers mentioned that contacting support by phone was frequently challenging, and bin pickups occasionally missed their scheduled dates. A few reviewers experienced delays in receiving their orders, leaving them waiting longer than expected for service completion.

What people talk about most

Service

People report positive experiences with service, highlighting efficient delivery and collection, helpful... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that skips usually... See more

Staff

Clients share positive opinions on staff, frequently highlighting the friendly and professional service... See more

Order

Customers had ambiguous experiences with order processes, as opinions varied significantly. Many reviewers... See more

Customer service

Users describe ambiguous interactions with customer service, experiencing a wide range of differing outcomes.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Came on designated day. Very helpful driver/operator. Would like to have had more certainty re time but very helpful person in office gave a good indication. It would have been useful to have had les... See more

Company replied

Rated 4 out of 5 stars

Loses 1 star as skip wasn't delivered to the afternoon despite only being booked for 1 day. I had paid to guys to load it and usually skips are delivered early morning. Was told there was no skip in... See more

Company replied

Rated 5 out of 5 stars

Great service. Easy to book. Office easily contactable and answered any queries I had. Delivery driver was great to communicate when dropping and picking up skip. Would use again.

Company replied

Rated 5 out of 5 stars

Overall the service provided is excellent and no challenges what so ever. However, the reason for 5 stars goes beyond this. My not quite 2 year old son always runs to the window when he hears... See more

Company replied


Company details

  1. #1 of 1 best companies in Waste Management Service
  2. #1 of 1 best companies in Drainage Service
  3. #1 of 1 best companies in Garbage Collection Service
  4. #1 of 1 best companies in Garbage Dump
  5. #1 of 1 best companies in Recycling Center

About Oxigen Environmental

Written by the company

Reduce | Reuse | Recycle

Oxigen Environmental provide the best value for wheelie bins, domestic and commercial waste collection, skip hire and road sweeping.
We are Ireland’s leading integrated waste management and recycling company and provide our services from Cavan to Waterford and in between.
Oxigen is dedicated to the diversion of waste from landfill through the re-use of valuable resources to create closed material life cycles. The well-known adage of ‘waste not, want not’, is key to the Oxigen ethos.
Producing secondary raw materials and reprocessing them to produce new products promotes resource efficiency and is an environmental necessity.
Oxigen Environmental is at the forefront of environmental services provision in Ireland.
The group comprises of Oxigen Environmental and Oxigen Commercial.
Between these two companies Oxigen manages waste and material streams, water supply, waste-water treatment, and energy generation.
We are constantly growing our fleet and staff to provide a first-in-class service, across all streams, to all customers and across all regions, where we too are expanding, due to the popularity of our excellent services and price plans.

OXIGEN’S STRATEGIC GOALS ARE:
• To increase volumes of recyclables collected.
• To increase volume of secondary raw materials produced such as paper, metal, glass, wood, plastics, construction aggregates and organics.
• Maximise diversion of materials from landfill.
• Increase the generation of renewable power from waste streams.

Oxigen 3-Bin

Oxigen 6-Yard skip


Contact info


4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(1,008)

339 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Delivery of the skip was fine but it’s…

Delivery of the skip was fine but it’s impossible to get it collected again

3 September 2026
Unprompted review
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi Sarah,

Thank you for your feedback. We're pleased to hear the skip was delivered as expected, but we're sorry to learn you've had difficulty arranging collection. This is not the experience we want for our customers. We appreciate you bringing this to our attention and will review the issue with our team to help improve our service.

Kind regards,
The Oxigen team

Rated 3 out of 5 stars

Decent service overall, but poor handling of missed bin collections

I have been using Oxigen Environmental for my bin collection service for many years on a monthly plan with weekly collections. While the regular collections are generally fine, they occasionally miss scheduled pick-ups on certain weeks without automatically crediting or refunding the missed service.

For example, two weeks ago, my green recycling bin was completely missed. I left it out for an extra day hoping they would collect it, but nobody came. When I rang their office today to resolve the issue, customer support promised to process a refund for the missed collection week, but this has still not been fulfilled.

It is frustrating to pay a full monthly charge when the full service isn't delivered. Oxigen is a reliable company when things run smoothly, but they need to improve their responsiveness and ensure promised refunds for missed collections are actually processed promptly.

3 September 2026
Unprompted review
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi there,

Thank you for taking the time to share your experience and for choosing Oxigen for many years. We sincerely apologise for the missed collection and the frustration caused by the delay in resolving the issue. We value your feedback and are committed to improving our service and communication going forward.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Great experience overall

Great experience overall.
Prompt delivery.
No hassle on collection even though I may have filled the skip a tad too much.

21 August 2026
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi Paul,

Thank you for the five star review! We appreciate you taking the time to leave us feedback.

Kind regards,
The Oxigen Team

Rated 3 out of 5 stars

Skip has not been picked up

Skip is still outside my home,when I have requested for it to be picked up.I have had to cancel workmen coming with diggers twice already,Very inconvenient .

17 August 2026
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi Margaret,

We apologise for the inconvenience caused. We have passed this comment to management to ensure this collection is prioritised.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Never had a environmental crew so quick…

Never had a environmental crew so quick on their response

18 June 2026
Unprompted review
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi Trevor,

Thank you for taking the time to leave us a five star review. We are delighted to hear that your experience with us was a positive one and we look forward to working with you again.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Delivered and taken away on time

Delivered and taken away on time

10 August 2026
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi Matthew,

Thank you for leaving us a five star review. We hope to work with you again on your next project!

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

One of the best service company in Ireland

Everything good about this company
Very good on promt collections
Best customer service every phone call
I made to them, polite, helpful no matter who takes the call ,same when you call in person to oxigen office in dundalk this is true for the last 21 years
Keep the good work
Peter cervi

26 August 2026
Unprompted review
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi,

Thank you very much for your kind words. We appreciate you taking the time to write us a review.

We are delighted to hear that you have been a customer of ours for so long and we hope you continue to work with us for many more years!

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Great service

Great service. Easy to book. Office easily contactable and answered any queries I had. Delivery driver was great to communicate when dropping and picking up skip. Would use again.

6 August 2026
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi,

Thank you for leaving us a five star review, we really appreciate you taking the time to leave us some feedback. We are delighted to hear that our customer service team was able to help you with your enquires and everything with your order went smoothly.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Great service

17 August 2026
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi Elvie,

Thank you for taking the time to leave us a five star review. We are glad that your order went as planned.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Skip delivered and collected on time.

Skip delivered and collected on time.

Very efficient, will order again if needed.

7 August 2026
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi Niall,

Thank you for taking the time to write us a review. We are glad everything with your order went as planned and it is great to hear that you would choose us again for your next project.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Great value

12 August 2026
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi Grainne,

Thank you for taking the time to leave us five stars. We are glad to hear that you think our service is good value and competitively priced.

Kind regards,
The Oxigen Team

Rated 4 out of 5 stars

Skip to Dublin 3

Came on designated day. Very helpful driver/operator. Would like to have had more certainty re time but very helpful person in office gave a good indication. It would have been useful to have had less lead in time for delivery (nearly a week), as we were under time pressure. Also had the skip for an extra day after reporting it ready for removal. This wasn’t a huge issue except that our skip was on the public path and it was a concern for me that it could be accessed for fly-tipping of prohibited material overnight, such as mattresses, which we would have had to remove or pay for. Thankfully this did not occur - only minor “additions” were added, possibly due to busyness of road at its location. Thus the extra material was an irritant rather than a disaster! Would be happy to use Oxigen for a skip again.

5 August 2026
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi Carole,

Thank you for taking the time to write us an honest review. We apologise that our timings are not able to be exact but upon reading your review, we are glad that everything went as much to plan as possible.

Thank you for choosing us and we are delighted to hear that you would use us again for another project. Good luck with your renovations!

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Friendly staff both on the phone and…

Friendly staff both on the phone and the delivery/collection drivers, quick response.

11 August 2026
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi,

Thank you so much for taking the time to write us a review. We are delighted to hear that our customer service team was able to help you with your order.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Choose Oxygen

Delivery on time. Helpful,patient, considerate staff member Liam so kind.. impressed

22 August 2026
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi Nuala,

Thank you for taking the time to write us a thoughtful review. We are delighted that the customer service you received was as expected and more!

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi Ahmed,

Thank you for the five star review - we are delighted to hear that your order went as planned.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Quick delivery and on the date…

Quick delivery and on the date requested. Even quicker collection. Excellent service

11 August 2026
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi John,

Thank you for taking the time to write us a review. We are glad to hear that everything went well with your skip order. We hope you work with us again for your next project.

Kind regards,
The Oxigen Team

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