Though they "sell exclusively to UK customers", their warehouse is actually based in Hong Kong. On top of this, once you place and pay for an order, it will sit on their system for 7 to 10 days b... See more
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Doesn’t use standard British size…
Doesn’t use standard British size sticks.
Really great product very pleased with…
Really great product very pleased with quality. This is refreshing as had some rubbish goods not from this company I have to say top quality
Timely dispatch and delivery.
The bag i received wasn't the same as…
The bag i received wasn't the same as advertised, in the images and video the bag had writing inside plus a inside do up zip compartment. my bag had neither, they asked i send photos of my bag which i did, they said its the correct bag, it most certainly was not the same as advertised
Still waiting on delivery
Ordered over 8 days ago. Still no update, have emailed no response. The registered company seems to be in Hong Kong not uk. First and last time using this company.
Horrible experience don’t recommend
avoid this company ordered some items…
avoid this company ordered some items still waiting , no up dates on when there going to arrive .they have no customer care one of the worst companys it has been my misfortune to deal with , save your monay better companys out there that look after there customers unlike this crap company.
will never deal with them again.
Company has kept me updated with the…
Company has kept me updated with the progress of my order , and the item I purchased does exactly what they say it does. Trustworthy company.
Easy to order & pay
Easy to order & pay. Prompt delivery plus regular updates on the progress of parcel. Excellent product.
Beware DO NOT BUY FROM THIS COMPANY which is based in Hangzhou, Zhejiang, China
Beware of this company it is a Total scam. I ordered this Embroidery stitch starter kit. It has just arrived and I am extremely disappointed. A complete misrepresentation of the item from the pictures on the site. The quality is appalling, The printing is unclear and spelling is awful. It is much smaller than the pictures show and more or less impossible to follow the instructions. I ordered this for my granddaughter and I'm unable to give it to her as I would be too embarrassed. I would not recommend this item. They have offered me a 20% refund to 'put up and shut up' and they have taken down my review. I have tried again but I doubt they will treat the second review any differently.
Happy with the product
Was dissatisfied with the actual size.
Was. Disappointed looked much bigger on photo.
Please do not shopbwith this company
Please do not shopbwith this company . Bought a mini cooling fan and it is completely useless. No switch button, fan does not work at all. When I pour water into the water tank as instructed, the water leaks. It is completely misleading and waste of money. It is a scam. Stay away from the company.
Cute light
Bought a lovely cow light . It’s really cute and colourful. Going to put it in the caravan for trips away
Really good sturdy storage
Really good sturdy storage, they arrived really quickly and are perfect for tidying the loft space, I would definitely buy them again
Don’t buy - shipping is over a month
Don’t buy from them, over a month ago I ordered 2 small fans, they are still in transit with minimal updates
Utterly shambolic the worst products…
Utterly shambolic the worst products and even worse customer service! Terrible company! Avoid!! It’s better to throw your money into a fire
Delivery takes *forever*
Though they "sell exclusively to UK customers", their warehouse is actually based in Hong Kong.
On top of this, once you place and pay for an order, it will sit on their system for 7 to 10 days before they actually action it.
Expect delays of up to 2 or 3 weeks when ordering items.
Rip off company
Rip off company. I bought a garden sprinkler (in UK) which has leaks and un-repairable. They wanted me to ship it back to China. I offered to ship it back to UK. They refused. I will now inform my bank and they will have to either let me post it to UK or collect it. Or I will get my money back.
AI Overview Under UK law, if an item is faulty, you are entitled to a repair, replacement, or refund. Because the item is faulty, the retailer is legally responsible for the return costs. Do not pay expensive international shipping to China out of pocket.Your next steps depend on how you paid:If you paid via PayPal: Open a "Dispute" in the PayPal Resolution Centre. PayPal offers a 'Refunded Returns' service (which you must activate first) where they will reimburse your return shipping costs, or you can use the dispute to force the seller to provide a pre-paid return label.If you paid with a Credit/Debit Card: Contact your bank or credit card provider immediately and initiate a chargeback claim for "not as described / faulty goods." Your bank can help recover your funds if the seller refuses to cooperate.Report the misleading listing: If the seller advertised as a "UK business" but ships from or demands returns to China, you can report them to Trading Standards or via the Citizens Advice consumer service for unfair trading practices.
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