Flow Neuroscience Reviews 

800
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 136 reviews, reviewers overwhelmingly had a great experience with this company and its innovative mental health products. Customers frequently mention that using the neuroscience headset significantly improves their daily mood, sleep quality, and overall mental well-being. People also appreciate the accompanying mobile application, which helps them easily track their personal progress and provides useful daily guidance. However, some people mentioned experiencing unexpected physical discomfort or skin irritation during their treatment sessions. Some reviewers were not happy with the pad supply included in the package, noting that they actually needed far more replacements than originally provided.

What people talk about most

Product

Consumers find product to be positive, highlighting its transformative and life-changing effects on mood,... See more

User experience

Clients share positive opinions on user experience, highlighting how simple the device and app are to set up.... See more

Application

Users describe positive interactions with app, finding it easy to set up, control schedules, and follow... See more

Service

Customers consistently note ambiguous experiences with service. Reviewers frequently describe the support and... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the effectiveness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Using the flow neuroscience headset regularly has definitely had a positive impact. I've struggle with my mental health all my life. Using the headset as instructed has improved my sense of wellbein... See more

Rated 4 out of 5 stars

I found that using the flow headset improved my mood significantly over a period of time. I'm now part of a talking group that I attend most weeks and that's helped enormously, but having the flow hea... See more

Rated 4 out of 5 stars

Pleasantly surprised by the improvement in my mood, sleep, thinking, anxiety etc.Bought this somewhat reluctantly and was sceptical but my husband said it would be worth a try. Probably the best £350... See more

Rated 4 out of 5 stars

Definitely beneficial after using consistently for about a year.Itis not a cure but definitely alleviates my depressive symptoms. After, I moved onto 2 sessions per week, I found this not to be enoug... See more


Company details

  1. Mental Health Service
  2. Medical Equipment Supplier

About Flow Neuroscience

Written by the company


Flow Neuroscience
Flow Neuroscience: Clinically-Proven Depression Treatment
Flow Neuroscience has developed a groundbreaking, medication-free approach to treating depression through our certified tDCS (transcranial Direct Current Stimulation) headset. Our treatment combines non-invasive brain stimulation with educational content and exercises to address depression at its neurological source.

Clinical Evidence & NHS Partnership
Our treatment is supported by over 20 randomised controlled trials (the gold-standard for scientific evidence) and is currently used by the NHS in primary care, community mental health, perinatal mental health, and crisis services. Real-world data from over 60,000 users demonstrates that 77% experience clinical improvement within three weeks, with 57% achieving complete remission from depression after ten weeks of treatment.

How It Works
The Flow headset delivers gentle electrical stimulation to the prefrontal cortex, the brain region responsible for mood regulation. This technology has been used safely in clinical settings for over 25 years. Our companion app provides educational content and exercises covering sleep optimisation, exercise, nutrition, and mindfulness techniques.

Who We Serve
Our treatment is designed for adults diagnosed with mild to severe depression, whether seeking an alternative to medication, supplementing existing treatment, or addressing treatment-resistant depression. The device can be safely used alongside antidepressants and other therapies.

Our Commitment
We stand behind our treatment with a 30-day money-back guarantee and comprehensive customer support. Join our community of over 60,000 members who have chosen Flow as part of their recovery journey.

Designed in Sweden | CE Device Certified | Trusted by Healthcare Professionals

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

800 reviews

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4.4

All reviews

(800)

150 reviews in the last 12 months

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Rated 1 out of 5 stars

I've been using flow for 7 weeks now…

I've been using flow for 7 weeks now for my depression and have see little to no improvements. I've held on past the 4 week period as apparently you see better results closer to the 10 week mark. I don't get any side effects, apart from marks on my skin, which is to be expected and it goes away within the hour, so thats a positive. Bit of a shame it hasn't worked for me. I had high hopes for it after seeing other reviews, but wanted to share my honest opinion here. I should have returned it within the 4 week window.

2 September 2026
Unprompted review
Rated 1 out of 5 stars

Much Less Effective on Anxiety

A company clearly more concerned with buy now, ask questions later.

The device is more potent than many medications, yet there is simply no clear medical guidance or even a pre-questionnaire to fill out before any potential purchase.

It may well work for some for users fighting depression however it's data for helping anxiety is much lower. I sent mine back after countless side effects (hot flushes, high heart rate, shakey hands). Anxiety went through the roof and thus it's a NO from me. Now just hoping these new side effects also reduce as still fighting them after only 1 week of use.

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Life changing for me !!

I honestly cannot recommend the Flow headset enough. I was initially quite skeptical, but the experience has genuinely exceeded my expectations.

After using Flow consistently, I noticed a clear and meaningful improvement in my overall mental well-being. I feel calmer, more balanced and much better able to deal with everyday stress. What impressed me most is that the effect wasn’t just something I noticed for a day or two…with consistent use, it became something I could genuinely feel in my daily life.

8 August 2026
Unprompted review
Rated 5 out of 5 stars

I was skeptical as clinically depressed…

I was skeptical as clinically depressed with general anxiety disorder my entire adult life. I am in my 14th week and my depression/anxiety scores indicate I am no longer clinically depressed nor anxious. I think I am experiencing what normality feels like. I am happy and hopeful and looking forward to the future.

6 August 2026
Unprompted review
Rated 5 out of 5 stars

Completely life transforming when nothing else has worked

I have had psychotherapy, hypnotherapy, regression therapy, post-traumatic stress therapy, CBT, NLP and have read more self-help books than I can list. Nothing has made much of a difference to 53 years of living with depression, anxiety and PTSD.

This May, I began Flow. I had no expectation that it would work at all and felt fairly sure it was a scam. Sticking a headset on seemed ludicrous, but there was nothing else left to try. Since then, my life has completely changed. I have found a sense of calm that everyone I know has noticed. It has been a completely, utterly life-changing experience. I have tried to find another way to explain the metamorphosis I have been through, but nothing other than Flow has changed in my life.

I am now eating healthily, exercising regularly, and relaxing properly. My life is balanced, and I am learning what it is like to live free of distress. More than anything, I have had to endure reliving nightmares most nights of the week for 53 years. Since May, I have had only one. Watching my score improve over time feels amazing, and the course has made subtle yet permanent shifts in every area of my life.

I find it impossible to understand how it can work. I understand the course, but not the headset. It feels like a strange concept, but I know that it has worked for me. It feels like a gentle tingle on the temples with no negative side effects for me. The positive side effects, though, have been transformative. Flow is not just life-enhancing; it is like a bomb that resets everything, making my life immeasurably better.

I have found the company to be supportive and genuinely caring, with faultless customer service. I cannot thank them enough.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. Out of the blue they told me I'd overpaid on my subscription and refunded me £50. I can't think of many places that would do this.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Life changing

Life changing. After my first session, I slept a full night uninterrupted. I felt a calmness and overall sense of well-being throughout the next day.
This morning I used it whilst in the middle of a panic attack and within 8 minutes, it had completely stopped it. The trembling stopped, my mind was calm, my breathing was normal and the nausea had stopped. It usually takes hours to recover to that level.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Flow neuroscience - a game changer for me

I have been using flow neuroscience since January 2026. I had heard about it a couple of years ago. I have been struggling with my mental health since I had a mental breakdown in 2018 after the sudden death of my Mum. I was on fluoxetine for 7 years. I decided to come down off fluoxetine but a year off it I realised I was spiralling. My Dad died and I knew I needed some help but I did not want to go back on medication. I decided to give flow neuroscience a go. I read up on it as much as I could. I can honestly say that it has helped me so much. I noticed a difference after the first 3 weeks had passed. I did suddenly spiral again in April this year. I contacted the help team via email and had an immediate very reassuring email from the team. They supported me and encouraged me to reset the device and start the programme again. Which I did and I am now in the maintenance phase again and using flow 3 times a week. I have had no side effects, it’s so easy to use and I know it is helping me incredibly. The team at flow are so helpful and encouraging and will help support you with any queries or questions. I can’t recommend this enough. If you’ve had enough of your depression then you have nothing to lose. Try flow. It’s changed everything for me and so many others.

11 June 2026
Unprompted review
Rated 3 out of 5 stars

This is a two part review.

This is a two part review.

The company Flow Neuroscience: At all stages of contacting them, they are helpful, professional and knowledgeable of the product and app. The people are empathetic and kind, (vital when supporting those with MH issues).

The product: Easy enough to set up, you instal the app, charge the headset and follow the guidance.

The headset is expensive and the pads seem a very expensive add on and revenue generator for the company.

The headset isn't the greatest of quality I'd have expected from a £400 product. Is does the job but could have been designed to a much higher spec to match the price tag.

I don't accept that the pads can be used once only, that is incredibly wasteful and not at all Green friendly.

I re-use and simply rinse and re-hydrate the pads with distilled water.

Onto the important bit. Do they work? I my case yes.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

OMG I love the flow head set

OMG I love the flow head set, make a huge difference to the mental health and wellbeing, I dose increase your ability to cope with stress as well as increase motivation, I have to use in continuously as in the 5 days 2 off for 3 weeks then 2 days, I feel my self slip if I don’t but soon comes under control after using the head set, after using the head set I find it easier to sleep, it’s been a real game changer in my life after losing my husband, you can’t put a price on your health but the head set is a real game changer for the better

11 June 2026
Unprompted review
Rated 4 out of 5 stars

I found that using the flow headset…

I found that using the flow headset improved my mood significantly over a period of time. I'm now part of a talking group that I attend most weeks and that's helped enormously, but having the flow headset gives me the confidence that its there when I need it.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Well worth trying

This is one of the few products I have tried which has definitely helped and I know mental health professionals who are suggesting it to their clients. Whilst it's not cheap, if you compare the price of therapy over time it's not expensive. Service is excellent and pad refill ordering is very swift. Don't forget to claim the VAT discount if you have a relevant diagnosis.

10 June 2026
Rated 5 out of 5 stars

I know all about the Black Dog

I know all about the Black Dog. The first time he came calling was when I was about eleven and I had started a new school just when my grandad died. I got over it with time. But a pattern of anxiety had obviously been established in my body. So, when my wife died at 26 (I was 30), it was inevitable that Black Dog would come calling again. I described it at the time to my aunt. I feel like someone has draped a wet blanket on top of me and I cannot get it off. I survived with time, SSRIs and counselling and the love of a mother.
The latest episode of depression was just as I retired a couple of months ago. I would not wish depression on my worst enemy. I did think about suicide or at least someone in my brain did. But I thought you know what, I am stronger for having been through what I have already been through. I am NOT giving up. I have used the Flow device for three weeks now and am beginning to feel more upbeat. On day one I had an optimistic thought but you do need to give the process time. Flow was just a part of the recovery though. Nature, walks, sunlight, good food, sleep, probiotics, reading books and the love of a good woman also help the process.
I would say this device is a literal life saver and with so many men (and ladies) suffering, it should be readily available to everyone.

6 June 2026
Unprompted review
Rated 2 out of 5 stars

I have been using the Flo headset for…

I have been using the Flo headset for 12 weeks and I am gutted to say it hasn’t worked for me. I still feel low the next day after using it and I still don’t feel any improvements, apparently you feel worse before you feel better but it’s now 3 months no motivation and still suffering from low mood.I have decided to quit it all together but I am so gutted I feel like I have lost £400 plus the cost of pads and wasted my time. It also slightly burns my skin despite changing the pads every time. I realise it has worked for a lot of people and that’s great good luck to them. I would suggest renting first to see if it’s for you because it’s too expensive to buy if it isn’t going to work.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

I have been using the headset for a few…

I have been using the headset for a few weeks now and I am finding a definite improvement in my form. I actually look forward to the 30minute sessions. My family have noticed the change already. Joey in Flow's customer service is second to none which inspires my confidence in the product even more. I am so glad that I tried it.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

This presents a critical impediment.

Upon receiving the headset, I initially harbored reservations regarding my readiness to commence. It is imperative to recognise the significance of individual timing in such endeavors.

Approximately four weeks after the acquisition of Flow, I initiated a strategic planning phase to define my objectives and assess their feasibility.

I approached this undertaking with considerable apprehension, uncertain of the potential outcomes or the efficacy of the program.

Having now completed three weeks, I am profoundly impressed by the tangible, intensive, and effective impact Flow has had on me within this brief timeframe.

My alertness has significantly improved, my concentration is noticeably sharper, and my social interactions have become more frequent, as observed by my peers.

I had not anticipated regaining my previous level of sociability. I must acknowledge the remarkable feeling of this transformation, and while it represents a subtle shift, I am confident in the potential for further personal growth and enhancement.

I am genuinely surprised and pleased by the effectiveness of this program thus far. My mood had been considerably low, and the ability to experience and perceive with clarity again, for the first time in years, is truly remarkable.

I extend my sincere gratitude to the innovators behind this therapeutic tool; their achievement is commendable. I am beginning to reconnect with the person I was prior to experiencing a sense of detachment and loss.

This experience is proving to be thoroughly enjoyable and manageable. I highly recommend that all users complete the provided assessments, as they offer significant benefits.

Thank you, Flowneuroscience.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Customer Service is AMAZING

Customer Service is AMAZING
I started using the Headset a few months ago and with one thing and another and being quite unwell I stopped. I have now purchased the Headset and am going to try extremely hard and discipline myself to use it properly. Having read the reviews it is so lovely to hear such positive feedback from so many users and hope it continues for them and for me too. I have to give a massive Thank You to Tapas for all the support given to me and if the bosses of Flow are listening a very big payrise would be in order for Tapas who has been amazing. Thank You 💖

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Life changing.

Very few things in life are game-changing.
Flow is one of those things.
It has dramatically improved my depression about 80% - I honestly thought I would NEVER say that, but it only took a few days of using it for my mood to dramatically improve.
I am 100 times more resilient, positive and calmer - most importantly I don't get the massive downers I used to get where I felt really low.
It has changed my life, enabling me to do so much more professionally and personally.
I am so grateful for this product after spending 18 years and thousands of pounds on CBT and other solutions that didn't fix the issue.
Thank you to Flow and its creators.
You have changed my life.

24 May 2026
Unprompted review

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