We received our order quickly but unfortunately we didn't like the fit. The refund process was clear and we were refunded our money. Postage was high because the return was sent to the UK but we had u... See more
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133 - 137 Grainger Street, NE1 5AE, Newcastle Upon Tyne, United Kingdom
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Great choice of premium products at good prices. Packaging is great too, better than the bags other places send items in.
Shopped online and in their flagship, good customer experience, great sms discount too. made all the difference on a couple of bigger purchases.
Consistently good products bought simply on the user friendly website that are delivered promptly 👏🏻
I purchased a pair of leather Axel Arigato Daze Runners from End, but they arrived with the heel not bonded properly, clearly peeling away from the leather. Disappointing for a premium item, I’d expect proper QC to catch this before shipping.
I reported it within 24 hours with photos, and the rep agreed the fault was visible. Despite this, I was only offered a 40% partial refund to keep a faulty pair, or a standard exchange requiring the item back first and a days-long wait before a replacement is arranged, with no option to send one out in the meantime.
As a long-time customer, I expected a faster, more accommodating fix.
Exactly as description, fast delivery and great prices love love love
The online shopping experience is quite good, and there is a lot of variety on offer.
I had some issues with the return, but that was probably more because of Brexit than anything on END.'s end.
Recommended store. I will shop here again.
Amazing as always!!!!
I ordered Casablanca T-shirt
Size perfect and very very fast delivery!
Appreciate it a lot as always
My experience with End is spectacular, it's just a shame that DPD didn't live up to expectations. Thanks.
Everything works. The range is good (though smaller than it used to be?), prices are good, the delivery is fantastic (DPD) and the returns process is ok.
I have to take one star off for making people queue to get into the London store. Get over yourselves, guys.
Great service really quick shipping definitely order again 😀
Really good service. Price was superb and the delivery was very quick. Unfortunately, the size wasn't suitable. Very easy free return service, and money credited back within two days. I would definitely recommend End... Hopefully the next order fits my funny-shaped feet!
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