There are so many stores and brands that accept afterpay that it makes shopping more affordable! I've been going to concerts and sporting events and using afterpay to pace out pricey tickets! It's alw... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have used AFTERPAY for many years now, and they are always there when I need them. Customer service helps quickly to deal with any discrepancies. They help me deal with the rising costs we face thes... See more
Company replied
I really love the help buying items I really need and want but can’t really afford the full price hit to my income at one checkout moment. The biweekly pay schedule is great. I just forget to turn o... See more
Company replied
Even though a small interest fee has been added, AfterPay doesn't make you pay to shop at popular stores like other pay later options do. Option to do gift cards is a bonus.
Company replied
Company details
Written by the company
Afterpay helps shoppers to get what they want now and pay in 4 instalments. We believe in responsible spending.
Contact info
Melbourne, Australia
- Help.afterpay.com
- afterpay.com
4.7
Excellent
237K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Afterpay
Hi Lowanda,
So great to hear, thank you for sharing. 😊️
Happy shopping!
Yes company confirm days and times to…
Yes company confirm days and times to pay on installments my experience with this company more information
23 July 2026
Unprompted review
Reply from Afterpay
Hi Lotu,
Thank you for taking the time to write such an incredible review.
We are so glad to hear that you are happy with our services! Thank you for your positive feedback and on-going support!
Happy shopping!
Absolutely love it!
Great payments and applying for a purchase is very easy and user friendly!
23 July 2026
Unprompted review
Reply from Afterpay
Hi TreeWills,
Thank you for taking the time to write such an incredible review.
We are so glad to hear that you are happy with our services! Thank you for your positive feedback and on-going support!
Happy shopping!
Customer support is completely useless-…
Customer support is completely useless- this app is a scam.
Edited for reply- I already HAVE reached out directly. I've been dealing with your useless "support" for the last 2 days.
19 July 2026
Unprompted review
Reply from Afterpay
Hi J,
I understand where you are coming from.
We really want to help you out with this. Can you get in touch with us directly please?
You can send us a message by using your Afterpay app.
Once you've logged in, you can tap on the 'help' icon located in the "My Afterpay" section.
Thank you,
It's very helpful when your low on…
It's very helpful when your low on cash,times are getting hard...
10 July 2026
Unprompted review
Reply from Afterpay
Hi Virginia,
Glad to hear you are loving the new way to pay! Amazing to hear how much you’re enjoying our Buy Now, Pay Later service!
Happy shopping!
I love the payment plans and the…
I love the payment plans and the convenience
1 July 2026
Unprompted review
Reply from Afterpay
Hi CC,
So great to hear, thank you!
We’re super happy you are loving our services!
Happy shopping!
Absolutely love how you can purchase…
Absolutely love how you can purchase items you truly desire or need but can split the payment into 4 especially if it's a big ticket item.
21 July 2026
Unprompted review
Reply from Afterpay
Hi Lynn,
Glad to hear you are loving the new way to pay! Amazing to hear how much you’re enjoying our Buy Now, Pay Later service!
Happy shopping! 💕️
I had fraud on my account and the only…
I had fraud on my account and the only way to contact Afterpay is through their chat feature. BE WARNED the chat feature is AI and they never connect you to an actual agent to resolve your issue. They have terrible customer service!
16 July 2026
Unprompted review
Reply from Afterpay
Hi Amber,
We really want to help you out with this. Can you get in touch with us directly please?
You can send us a message by using your Afterpay app.
Once you've logged in, you can tap on the 'help' icon located in the "My Afterpay" section.
Thank you.
The fact I was given a chance to build…
The fact I was given a chance to build my credit up.
22 July 2026
Unprompted review
Reply from Afterpay
Hi Kimberlee Hansen,
Our customers are always number one!
Thank you from all of us!
Love this app it’s the best.
1 July 2026
Unprompted review
Reply from Afterpay
Hi Tanisha,
So great to hear, thank you!
We’re super happy you are loving our services!
Happy shopping!
The ease of use
22 July 2026
Unprompted review
Reply from Afterpay
Hi Irene,
So great to hear, thank you!
We’re super happy you are loving our services!
Happy shopping! 💕️
It’s a perfect way to budget!
22 July 2026
Unprompted review
Reply from Afterpay
Hi Victoria,
So great to hear, thank you!
We’re super happy you are loving our services!
Happy shopping!
I love my after pay thank you so much
I love my after pay thank you so much
22 July 2026
Unprompted review
Reply from Afterpay
Hi Karen,
Thank you for taking the time to write such an incredible review.
We are so glad to hear that you are happy with our services! Thank you for your positive feedback and on-going support!
Happy shopping!
Loving the benefits
I Really enjoy the benefit of being able to pay on my schedule. Budgeting is so crucial these days and the convenience of following a pay schedule and being able to get everything I want and desire is very important to me. I Love afterpay so much..
Thanks Afterpay💕
22 July 2026
Unprompted review
Reply from Afterpay
Hi Eleana,
Thank you for taking the time to write such an incredible review.
We are so glad to hear that you are happy with our services! Thank you for your positive feedback and on-going support!
Happy shopping!
I just wish more in store shopping and…
I just wish more in store shopping and more gift cards accessible. Especially more car repair that’s in local areas not out of state.
21 July 2026
Unprompted review
Reply from Afterpay
Hi there,
Thank you for taking the time to write such an incredible review.
We are so glad to hear that you are happy with our services! Thank you for your positive feedback and on-going support!
Happy shopping!
This has made my life so much easier…
This has made my life so much easier the last few years that I've been using it. It's such a stress reliever knowing I have the ability to use this platform. I truly love it!
21 July 2026
Unprompted review
Reply from Afterpay
Hi Ashly,
Our customers are always number one!
Thank you from all of us!
By far the best app you can possibly get
By far the best app you can possibly get
21 July 2026
Unprompted review
Reply from Afterpay
Hi Steve MacLeod,
Thank you for taking the time to provide us with your feedback!
Have a great day
Helps me budget
21 July 2026
Unprompted review
Reply from Afterpay
Hi Lisa McClure,
Our customers are always number one!
Thank you from all of us!
It is a very good app to have because…
It is a very good app to have because it has helped me a lot when it comes to big purchases and also help me manage my finances
20 July 2026
Unprompted review
Reply from Afterpay
Hi Evonne,
We love this, thank you for the positive feedback!
Enjoy our services, and happy shopping! 💕️
Reply from Afterpay
Hi Sharon,
Thank you for taking the time to write such an incredible review.
We are so glad to hear that you are happy with our services! Thank you for your positive feedback and on-going support!
Happy shopping!
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