Colm Quinn BMW Reviews 

126
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for being professional, helpful, and knowledgeable, making interactions a pleasure. Many highlight the excellent service and support, noting employees often go above expectations. The overall process, from initial contact to vehicle collection, is frequently described as smooth, enjoyable, and stress-free. However, some people were dissatisfied with after-sales service, reporting long waits for repairs or needing external help. Others mentioned feeling ignored or dismissed by staff, receiving poor initial offers, or feeling dissatisfied with sales offers.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and... See more

Service

Users describe positive interactions with service, particularly highlighting the attentiveness and... See more

Customer service

Customers generally report positive experiences with customer service, highlighting professionalism,... See more

Product

Customers consistently note positive experiences with the product, with many expressing delight with their... See more

User experience

People report positive experiences with the user experience, often describing it as fantastic, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dealing with Lisa Devlin and Daniel Jennings were just a pleasure. Very professional that i would very highly recommend. I would certainly go back again on next purchase. I bought a 2020 jeep and the... See more

Rated 5 out of 5 stars

We travelled over 2 hours to get a Kia jeep from Athlone 6 months ago. Rob ititally helped us and then Sergej took over. We had a few issues with some parts of the car but the service and support to g... See more

Rated 5 out of 5 stars

This is my third BMW x1 bought from Gareth Davey in Colm Quinn’s Galway. Gareth is very professional in his dealings with me and affords valuable time always. Nothing is too much trouble. Lisa Devlin... See more


Company details

  1. BMW Dealer
  2. Car Dealer
  3. Car Repair and Maintenance
  4. Electric Motor Store
  5. Motor Vehicle Dealer

Information provided by various external sources

Your home for BMW, new and used. Exceptional service and value guaranteed. 2 year BMW warranty on all used BMWs up to 7 yrs old.


Contact info

4.1

Great

TrustScore 4 out of 5

126 reviews

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1-star

No history of asking for reviews

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4.1

All reviews

(126)

45 reviews in the last 12 months

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Rated 1 out of 5 stars

High Prices, Zero After-Sales Care

Appalling after-sales service. I was quoted a four-week wait for a brake light repair, even though it’s illegal to drive without one. Chloe showed no urgency, did not return phone calls, and made no attempt to help. I ultimately had to take my car to another repairer to get the light fixed. Avoid this dealer at all costs.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

This is my third BMW x1 bought from…

This is my third BMW x1 bought from Gareth Davey in Colm Quinn’s Galway. Gareth is very professional in his dealings with me and affords valuable time always. Nothing is too much trouble. Lisa Devlin was excellent in showing me all the workings in the car. Very helpful.

21 January 2026
Unprompted review
Rated 1 out of 5 stars

Shocking customer service

Shocking customer service. Athlone branch.

Firstly I attempted to book a service online but "car not found" so that was a waste of time. I've no issue with that as my BMW is a Japanese import

I then spoke to a representative online through their chat service, they were very friendly and took all my details saying they would forward the information to the service department and somebody would be in touch.

Two weeks later and no contact, so I rang the Athlone branch and explained that I was expecting a call, the lady I was speaking to had no idea about any online chat service and informed me that the next available service date was in April two months away.

Not prepared to wait two months for an hour's work I informed her that I would try somewhere else and if I couldn't find anywhere I would call her back, she suggested trying the Galway branch.

I went back onto their website, Galway division, to get the phone number and it's the same number for Athlone.

So rang that, and surprise surprise, no answer.

They must think people have nothing better to do all day only chase them looking to give them business.

Not alone will I ever bother with them again looking for a service, I certainly wouldn't buy a car off them

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Service and experience provided by Gareth Davey & Lisa Devlin from the first day I visited the showroom to the day I collected the jeep was first class. I would highly recommend to anyone.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

The Personal Touch. From beginning to end we had a positive…

From beginning to end we had a positive experience. There was proactive communication throughout the process keeping us posted on when our new car would be available. We have high standards for service and we were not disappointed. I would especially like to call out the service from Robert Mc Cathy , he is a pleasure to deal with and his personal touch makes a difference.

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service and a seamless buying…

Fantastic service and a seamless buying experience. Friendly, professional staff in particular Lisa Devlin and Gareth Davey who made the whole process easy and enjoyable. I’m extremely happy with my new car and would definitely recommend Colm Quinn Galway.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

From the first day I walked into Colm…

From the first day I walked into Colm Quinn's BMW dealership in Galway i knew i was in the right place, from the very happy and helpfull receptionists who made us feel at home straight away and got us in touch with Daniel Jennings who had the answers to any questions I had to hand, he was very easy to talk to and explained everything in detail about the car I had in mind, he organised a test drive for us that day, he then introduced us to the very charming Lisa Devlin who explained all the financial options in detail to us, She worked out the best deal possible from my point of view in a matter of minutes, professionalism at its best, it truly was a great experience all round, needless to say a deal was done and I picked up my new BMW on 09/01/2026, I must also say thanks to Rebecca for explaining how to use the never ending amount of technology in the car.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

I purchased a 2019 BMW 5 series from…

I purchased a 2019 BMW 5 series from Colm Quinns Athlone showroom and found my experience a really pleasant, smooth and enjoyable experience. I dealt with Rob who was very professional and knowledgeable and Nessa who made the deal so smooth and effortless. I would highly recommend purchasing a vehicle from them.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Just collected my new car from Colm Quinn Motors. Delighted with the service. Very impressed with Lisa Devlin, organising all the paperwork and transactions seamlessly and Kevin Hanrahan, the salesman - a pleasure to deal with again- great service. Would highly recommend.

2 January 2026
Unprompted review
Rated 5 out of 5 stars

A great experience all round

It was a pleasure to deal with Colm Quinn Galway for the purchase of my new BMW 220. Both the Business Manager Lisa Devlin and Sales Manager Gareth Davey were extremely helpful and professional throughout all of my dealings with them. Information was provided in a clear manner, and both were more than happy to answer my many questions during the process. Well done guys, great work!

2 January 2026
Unprompted review
Rated 1 out of 5 stars

I recently visited both Colm Quinn…


I recently visited both Colm Quinn Galway and Athlone to discuss a Mini, and unfortunately the experience was very disappointing.

At the Galway dealership, I spent a noticeable amount of time looking at the cars, clearly visible to the staff, yet no one approached me or acknowledged I was there. When I tried to speak to someone, I was brushed off and told I needed to go to Athlone instead. The attitude was unfriendly and dismissive.

When I went to Athlone, the experience wasn’t any better. Again, despite being clearly present and waiting for assistance, no one came over to help and I was essentially ignored. The lack of professionalism and the unwelcoming atmosphere in both locations was really surprising.

In the end, I went to Conlon in Limerick and ordered my new car there instead. The team in Limerick was incredibly helpful, attentive, and a complete contrast to what I experienced at Colm Quinn.

I won’t be returning to Colm Quinn again.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Ray Mc Swiney

Recently purchased a used BMW ix3 at Colm Quinn Drogheda from Robert Mc Carthy
From the day of doing the deal to the handover Robert was professional informative and made the whole process seamless
We are delighted with the car and will definitely be back to Robert when we change again

28 October 2025
Unprompted review
Rated 5 out of 5 stars

The dream team 🙏

Excellent staff very helpful and considerate
Thank you Lisa Devlin and Daniel Jennings will be asking to deal directly with you both for my next car purchase
Poor Daniel I think I wrecked your head trying to agree a price 🙃

16 September 2025
Unprompted review
Rated 5 out of 5 stars

BMW M5 touring review

Excellent service from start to finish. Lisa Devlin provided outstanding support, making the entire process smooth and stress-free. My salesman Kevin Hanrahan was professional, knowledgeable, and a pleasure to deal with. I’m delighted with my new car and highly recommend this team for their customer care and professionalism.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Bmw x1 purchase at Colm Quinn Motors

I bought a bmw x1 m sport a few weeks ago at Colm Quinn motors Galway.I travelled from meath such was the service and genuine information Lisa Devlin gave me about the car.The deposit was arranged over the phone and was done in five minutes.the purchase was handled by Aoife Stratford and the the car was fully serviced and all minor details quickly resolved.she then arranged for the car to be delivered to me at home.Great service from both ladies.Appreciated the follow up call a few weeks later.Well done to the ladies and their team

22 September 2025
Unprompted review
Rated 5 out of 5 stars

I recently bought a car from Colm Quinn…

I recently bought a car from Colm Quinn BMW and had the pleasure of dealing with Lisa and Kevin. From start to finish, the experience was absolutely fantastic. Both were professional, friendly, and incredibly helpful throughout the entire process. Would highly recommend both of them to deal with

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Colm Quinn Drogheda 5 Star review (Robert McCarthy pleasure to deal with)

I recently purchased a new X5 from Colm Quinn Drogheda. Robert McCarthy was a pleasure to deal with, very professional and his attention to detail was 100%. I will be dealing with Robert going forward every time, he listened to my needs and I'm now in the car i wanted. I'm driving BMW's since 2002 and this was my best experience to date. I would recommend checking out Robert at Colm Quinn Drogheda for your next purchase

30 September 2025
Unprompted review
Rated 1 out of 5 stars

Absolute disaster of a place

Absolute disaster of a place. Purchased a second hand Mercedes and have had to spend thousands on repairs since Worst place ever from there on I've bought new car here but it's gone from bad to worse They won't return calls,

19 September 2025
Unprompted review
Rated 5 out of 5 stars

From my initial contact with Gareth…

From my initial contact with Gareth Davey, to completing my purchase of a beautiful 320i with Lisa Devlin, my experience with Colm Quinn BMW Galway was first class. 5 stars for the team in Galway and definitely will recommend you to anyone interested in buying a BMW. 👍

23 August 2025
Unprompted review

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