Hertz Car Sales IRL Reviews 

244
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and professionalism, making the car buying process smooth and simple. People frequently highlight the excellent customer service and seamless user experience, noting that staff go above and beyond to assist them efficiently and without stress. Reviewers are also delighted with the quality of the vehicles purchased, often finding them in immaculate condition and perfectly suited to their needs. The clear communication and detailed explanations provided by the team ensure a well-informed decision, contributing to a highly satisfying car-buying journey for many.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing appreciation for the... See more

Product

Clients share positive opinions on product, with many expressing delight and satisfaction with their new... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting the helpfulness and... See more

User experience

Consumers find the overall user experience to be positive, often describing it as smooth, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently purchased a car from Stephen at Hertz Car Sales, Cork city. From start to finish, Stephen could not have been more helpful or approachable! Any query, big or small, was no problem to Stephen... See more

Rated 5 out of 5 stars

I recently purchased a car from Hertz and dealt with Souhail. I spotted the car online and rang the shop in Dublin. He was very enthusiastic and eager to get a deal done from the beginning. We had lot... See more

Rated 5 out of 5 stars

I bought a car from Hertz on North Circular Rd three days ago. I want to especially thank Souhail for his excellent service and professionalism. He was attentive from the first call, answering my ques... See more

Rated 5 out of 5 stars

Bought my 23 Ford Focus through Hertz with the scrappage trade-in. Mark Cleary assisted me. Mark was amazing throughout the process. He was absolutely brilliant. Thanks, Mark. Even with the hiccups t... See more


Company details

  1. Car Dealer
  2. Car Finance and Loan Company
  3. Used Car Dealer

About Hertz Car Sales IRL

Written by the company

Hertz Car Sales dealerships have a wide variety of nearly new cars to choose from, with multiple leading car brands, models and specifications available. With a vast choice from our extensive fleet, we meticulously pick the best to sell on our forecourt. As you’ll find when you visit our used car dealerships, our cars aren’t old - they’re nearly new. Over the course of their young life, all our cars have been methodically maintained and kept spotlessly clean with weekly valeting, making our stock showroom fresh. With our arrival in the heart of North Dublin, Blarney, Cork, Dun Laoghaire and now Limerick, Hertz Car Sales changes the used car landscape in Ireland, bringing a new experience to the affordable used car market. Compare our prices and you’ll realise just how competitive we are. We endeavour to be the cheapest in the market place, but that doesn’t mean we cut back on our high standards or level of service. Our goal is to build on our long established reputation, to ensure we continually deliver on our high standards of customer service and ensure that we have exceptionally satisfied customers. Buying a car doesn’t have to be complicated. Our aim is to keep the whole process as simple as possible while still offering a 5 star service! USED CARS FINANCE APPLICATION LOCATIONS CONTACT US

Contact info

4.8

Excellent

TrustScore 5 out of 5

244 reviews

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4.8

All reviews

(244)

78 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Purchased a Dacia joggers 2023 model…

Purchased a Dacia joggers 2023 model from these guys, 3 month's later,loads of problems started to occur , brought yo mechanic and was told o was sold a defective car, gear box was repaired and badly done at that , leaking oil and clutch also needs replacing,

23 June 2026
Unprompted review
Rated 5 out of 5 stars

I would totally recommend they look after you well

I recently bought a car from hertz and and the service provided was very I recently bought a car from Hertz, and the service was excellent. The whole process was handled quickly and efficiently. Sean looked after me throughout and was incredibly pleasant, friendly, and helpful. I’m absolutely in love with my car, and everything has been going great so far. 😍 Highly recommend!

8 June 2026
Unprompted review
Rated 5 out of 5 stars

I had a great pleasure in meeting Gerry…

I had a great pleasure in meeting Gerry today and picking up the car he helped me to find.
Gerry sorted everything out for me and dealing with my car to find a absolutely minter of a car that I'm over the moon with
He made it so easy and a pleasure to deal with.
Thank you so much Gerry and a heart experience look forward to meeting you again.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience dealing with Sean he…

I recently bought a car from Hertz. It was an amazing experience dealing with Sean he was very helpful and made the process very easy and simple. He has great customer service. He really went over and beyond for me to help me get the car that I wanted. I would recommend anyone to him.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

I would like to express my sincere…

I would like to express my sincere appreciation for the outstanding service provided by Sean. From start to finish, he was incredibly professional, transparent, and helpful. He kept me informed throughout the entire process, answered all my questions, and made me feel completely comfortable and confident with the trade-in.

The entire experience exceeded my expectations, and I believe I received an excellent deal. Sean’s communication, honesty, and dedication to customer service truly stood out.

I would also like to thank the entire Hertz team for their support and professionalism. A special thank you to Sean for making the process so smooth and enjoyable.

My girlfriend, Beatriz, and I are extremely happy with our new car and very grateful for the excellent experience.

Thank you all for a fantastic service!

9 June 2026
Unprompted review
Rated 5 out of 5 stars

My new car journey

So from my very first enquiry about a car , I spoke with Ryan , I wasn’t able to get the first one I looked at but Ryan seriously went above and beyond to get me into my new car . He was so patient with me while we organised finance and that was a job in itself . I couldn’t recommend him or Hertz enough, truly amazing service throughout and after 🌈

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Couldn't recommend them any higher

My experience at hertz was so good and made do easy from the minute I stepped in the door. Gerry was helpful in everyway and everything was signed and sealed within minutes of my arrival. I couldnt recommend hertz and gerry highly enough I be definitely going back in the future .

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Stephen and David were a great help in…

Stephen and David were a great help in trading in my car. They were attentive in explaining all the details of the car exchange. I was happy to trade in my car at Hertz because I know the quality of their cars and the care the company takes with them. The one-year warranty is attractive. If you have any questions, contact Hertz in Cork. You will receive the best service! Thank you to the whole team!

2 May 2026
Unprompted review
Rated 5 out of 5 stars

Purchase of Peugeot 2008

It was a pleasure to deal with Sean on my recent purchase. He was very efficient, professional, accommodating and honest. Easy communication and quick turn around from initial communication to finalising the sale . Would highly recommend him and hertz car sales

25 April 2026
Unprompted review
Rated 5 out of 5 stars

I can’t recommend Hertz Car Sales…

I can’t recommend Hertz Car Sales highly enough, and especially Ryan Vernon, who was an absolute pleasure to deal with.

I was struggling to find a car within my budget, and being due a baby very soon, I really needed something reliable and affordable. Ryan took the time to understand my situation and helped me choose a car that perfectly suited my needs. From start to finish, he made the whole process incredibly smooth.

After applying for finance, I received a call back from him within half an hour, and everything moved along so quickly from there. He kept me updated at every step, which really put my mind at ease. The turnaround time was extremely fast.

The car itself was delivered straight to my home in perfect condition, looking and feeling like new. It came with great perks, including a long warranty, and was exactly within my budget despite being a much newer model than I expected to be able to afford.

I’ve also seen similar experiences from other customers, including praise for Ryan highlighting outstanding customer service, mint-condition vehicles, and very efficient finance arrangements—even with cars being delivered long distances in perfect condition.

This is exactly what you want when buying a car: honesty, efficiency, and genuine care. I wouldn’t hesitate to recommend Hertz Car Sales, and especially Ryan, who went above and beyond throughout the entire process.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

5 Star Service

5 Star Service! Ryan Vernon and his Manager Cathal were outstanding. They provided fantastic customer service. I live in Cork and bought the car from Dun Laoghaire. Ryan kept me up to date every step of the way, the turnaround time was fast, the car was in mint condition. Full transparency as well as far as the history of the car was concerned. Finance was arranged within a couple of hours and the car arrived in Cork in perfect condition… looks and feels brand new. This is my 2nd car from Hertz Car Sales & I can’t recommend them highly enough! In particular Ryan, who was just fantastic to deal with

1 April 2026
Unprompted review
Rated 5 out of 5 stars

I have tried all the car companies at…

I have tried all the car companies at Dublin Airport over last 25 years. Trust me Hertz is the best in the end. Great service. Great staff and cheapest in the long run.Miss Nelly is amazing and runs a great team at Terminal 1 & 2. Always a happy experience.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

I recently purchased a lovely Skoda…

I recently purchased a lovely Skoda Octavia from Hertz Car Sales in Dún Laoghaire. Jack was a pleasure to deal with from start to finish and was always at the end of the phone whenever I had any questions. He couldn’t have been more helpful throughout the whole process. Highly recommended!

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Souhair.

Where do I start - my father was going through a crisis with his car and from start to finish Souhair at North Circular Road was professional and knowledgeable about what kind of car we should go for. Safe to say he is an elite car salesman. Go to him for any of your car woes and he'll be the man to sort you out.

25 March 2026
Unprompted review

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