BILL GRIFFIN MOTORS Reviews 

863
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 336 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the sales staff for being extremely helpful, friendly, and professional throughout every step of the purchasing journey. Many buyers warmly appreciate the clear communication, honest guidance, and detailed explanations provided by the team. Consumers consistently highlight that acquiring a vehicle here is a remarkably smooth, efficient, and completely stress-free endeavor. People are also truly delighted with their new cars and the prompt, attentive assistance they receive. Reviewers repeatedly note that nothing is ever too much trouble for the personnel, ensuring absolute peace of mind.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are extremely helpful,... See more

Service

Consumers find service to be positive, highlighting a smooth, professional, and stress-free car-buying... See more

Product

Clients share positive opinions on product quality, frequently expressing delight and satisfaction with their... See more

User experience

Customers consistently note positive experiences with user experience, highlighting smooth, seamless, and... See more

Customer service

Users describe positive interactions with customer service, noting that representatives were very responsive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am delighted with my experience buying my car from Bill Griffin Motors. I was looked after by Liam Yambao and he made the process very easy. He took time, explained everything in detail and followed... See more

Company replied

Rated 5 out of 5 stars

I had a great experience purchasing my car through Bill Griffin Motors. Michael was attentive, patient, and genuinely understanding throughout the whole process — he made sure I felt comfortable and c... See more

Company replied

Rated 5 out of 5 stars

Micheal was very professional from start to finish, kept great communication throughout the sale of the car, Drove away my car full of confidence, third car purchased from Bill Griffen motors. Gr... See more

Company replied

Rated 5 out of 5 stars

We recently bought our car from Richie at Bill Griffin Motors. It’s been a pleasure to deal with him throughout the process, he’s friendly & professional, kept us updated at each stage & went above... See more

Company replied


Company details

  1. Used Car Dealer

Written by the company

At Bill Griffin Motors we trace our heritage back to the original Griffins Garage which opened on the Naas Road in the 50s. We opened our own doors in 1989 and have been providing our customers with the best quality used cars at the best possible value ever since. We are proud to have built lasting relationships with our many customers over the years and to have maintained our independent, family run status for all this time.


Contact info

4.9

Excellent

TrustScore 5 out of 5

863 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(863)

298 reviews in the last 12 months

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Rated 5 out of 5 stars

I recently bought a car from Bill…

I recently bought a car from Bill Griffin Motors and was looked after by Liam Yambao. Liam made the whole process very easy. He was friendly, knowledgeable and took great care to explain any of my queries. 100% recommend both Liam and the garage. Thanks Liam.
L & A Goulding

31 August 2026
Unprompted review
Rated 5 out of 5 stars

Richie made my daughters First Car experience truly special

I recently purchased my daughter's first car from this garage, and the experience was exceptional from start to finish.
A special thank you to Richie Stewart, who looked after us throughout the process. He made the entire experience all about my daughter, ensuring she felt comfortable, involved, and excited about purchasing her first car. Nothing was ever too much trouble, and he was always happy to answer questions and provide support whenever needed.
Richie kept us updated every step of the way with excellent communication, making the whole process smooth and stress-free. His professionalism, patience, and friendly approach made a lasting impression.
I would highly recommend both Richie and the garage to anyone looking for a positive car-buying experience. It was an absolute pleasure to deal with them, and they made a very special milestone even more memorable for my daughter. Thank you again!

29 August 2026
Unprompted review
Rated 5 out of 5 stars

Richie was a pleasure to deal with

Richie was a pleasure to deal with, very helpful & friendly when looking for our new car there was no pressure, he was an absolute gentleman & would highly recommend, were very happy with our hole experience at yr showroom & our new car, thanks so much Richie :):)

22 August 2026
Unprompted review
BILL GRIFFIN MOTORS logo

Reply from BILL GRIFFIN MOTORS

Hi Wayne,


Many thanks for buying your new car with me.

It was my pleasure to deal with you.

Your review, feedback and recommendation are much appreciated.


Safe driving.


All the best,


Richie S

Rated 5 out of 5 stars

This is 4th purchase from bill griffin…

This is 4th purchase from bill griffin motors and my 3rd purchase with the sales man Richie. I would definitely recommend, made the process very enjoyable and straightforward. Couldn’t thank them enough definitely be back

22 August 2026
Unprompted review
BILL GRIFFIN MOTORS logo

Reply from BILL GRIFFIN MOTORS

Hi Kyle,


Many thanks for coming back to Bill Griffin Motors.

Your repeat business is very much appreciated.

It was my pleasure to do business with you once again.

Enjoy the car - safe driving.

All the best,


Richie S and all the Team.

Rated 5 out of 5 stars

Seamless purchasing experience

Dealt with Richie when buying my car in Bill Griffin Motors, no nonsense experience, the car was as advertised. Everything was well organised and straightforward. Japanese import. Excellent condition. No hesitation to deal with them again in the future.

15 August 2026
Unprompted review
BILL GRIFFIN MOTORS logo

Reply from BILL GRIFFIN MOTORS

Hi Jason,

Many thanks for buying your new car with me and for your review and feedback.


Enjoy the car - safe driving.


All the best,

Richie S

Rated 5 out of 5 stars

Aaron was very helpful in getting me…

Aaron was very helpful in getting me sorted, only a phone call / message away

Highly Recommend!

20 August 2026
Unprompted review
BILL GRIFFIN MOTORS logo

Reply from BILL GRIFFIN MOTORS

Hi Caoimhe,

Many thanks for buying your new car with me and for your review and recommendation.

Safe driving.


All the best,


Aaron K

Rated 5 out of 5 stars

Richie was excellent

Richie was excellent. Friendly and made the process as easy as possible.

17 August 2026
Unprompted review
BILL GRIFFIN MOTORS logo

Reply from BILL GRIFFIN MOTORS

Hi Declan,


Thank you for the review and feedback - it means a lot.


Safe driving.


All the best,


Richie S

Rated 5 out of 5 stars

Car purchase

We recently purchased our Car at Bill Griffin Motors,
Michael looked after us throughout the whole process making it a very enjoyable and stress free experience.

11 July 2026
Unprompted review
BILL GRIFFIN MOTORS logo

Reply from BILL GRIFFIN MOTORS

Hi Michelle,


Many thanks for buying your new car with me.


I'm glad we could make your car buying experience an enjoyable one.


Enjoy the car - safe driving.


All the best,


Michael F

Rated 5 out of 5 stars

I am delighted with my experience…

I am delighted with my experience buying my car from Bill Griffin Motors. I was looked after by Liam Yambao and he made the process very easy. He took time, explained everything in detail and followed up with great care and good humour. The deal was good value for money and when the car was ready for collection, it looked great. I recommend my experience both with him and the garage.

14 August 2026
Unprompted review
BILL GRIFFIN MOTORS logo

Reply from BILL GRIFFIN MOTORS

Hi Siobhan,


Many thanks for choosing to buy your new car with me.


It was my pleasure to look after you throughout the sale.


Your feedback and recommendation are greatly appreciated.


Safe driving.


All the best,


Liam Y

Rated 5 out of 5 stars

I recently bought my car

I recently bought my Honda Fit from Richie and had a really good experience from start to finish. Richie was very helpful, honest and easy to deal with, and he made the whole buying process straightforward and stress-free.

He was also very accommodating when it came to my requests, and I really appreciated the effort he made to make sure I was happy with the car before completing the purchase.

I’m very happy with the car and with the overall service. I would definitely recommend Richie to anyone looking to buy a car. Thanks again, Richie! 👍

14 August 2026
Unprompted review
BILL GRIFFIN MOTORS logo

Reply from BILL GRIFFIN MOTORS

Hi Vamshi,


Many thanks for choosing to buy your new car with Bill Griffin Motors.


It was my pleasure to deal with you.


Thanks for the review and recommendation.


Safe driving.


All the best,


Richie S

Rated 5 out of 5 stars

Very happy with the service I received…

Very happy with the service I received at Bill Griffin and from Liam in particular.

Would 100% recommend

13 August 2026
Unprompted review
BILL GRIFFIN MOTORS logo

Reply from BILL GRIFFIN MOTORS

Hi George,


Many thanks for the review and recommendation - it is much appreciated.


Safe driving.


All the best,


Liam Y

Rated 5 out of 5 stars

Easy experience

Easy experience , friendly , and process made simple !

6 August 2026
Unprompted review
BILL GRIFFIN MOTORS logo

Reply from BILL GRIFFIN MOTORS

Hi Emma,


Many thanks for the review and feedback.


Safe driving.


All the best,


BILL GRIFFIN MOTORS

Rated 5 out of 5 stars

Amazing after sales service

We bought a car from Bill Griffin motors in June. It was our first time using this company but definitely won't be the last. We our delighted with our car. Our sales person was Richie and he has been extremely helpful. I've had to email him twice since buying the car about two separate things (neither relating to the quality or condition of the car), and he has promptly replied and helped with both issues. Lovely to have such a professional experience while buying the car but really amazing to have such a great after sales service. I'd highly recommend. The array of car choice was second to none, the online system for looking at car specifications was so easy to use, and all at a great price.

19 June 2026
Unprompted review
BILL GRIFFIN MOTORS logo

Reply from BILL GRIFFIN MOTORS

Hi Gwen,


Thank you for choosing Bill Griffin Motors for your new car.


It was my pleasure to deal with you.


Your review, feedback and recommendation are very much appreciated.


Safe driving.


All the best,


Richie S

Rated 1 out of 5 stars

Decided to buy a ID4 2023 and was…

Decided to buy a ID4 2023 and was trading in a 2016 Toyota vitz , NCT 2yrs perfect condition , new tyres etc
Was offered 3.5k, told they can't sell them and are not popular
Decided to leave, listed car on done deal and sold for 6k in less than an hour
Also only giving 3 months warranty, went to frank Keane VW and paid same price with a years warranty and made to feel welcomed by great staff
Avoid this dealer and look at all their bad reviews

1 August 2026
Unprompted review
BILL GRIFFIN MOTORS logo

Reply from BILL GRIFFIN MOTORS

Hi Mark,


Congratulations on the purchase of your new car.

We are rated 4.9 out of 5.0 on Trustpilot based on hundreds of real reviews.

You know, sometimes we just can win. We were honest with you that your Toyota Vitz was not a car that we find sells well for us, and the price offered reflected that. Yes, selling privately will almost always realise a higher value, so well done on the price you got.

If our honesty deserves a 1 Star in your eyes there is nothing we can do about that but it is disingenuous of you to encourage people to "avoid this dealer and look at all their bad reviews" when the evidence of our overwhelmingly positive reviews and longevity of running a successful family business for over 35 years proves otherwise.


Enjoy your new car - safe driving.


All the best,


BILL GRIFFIN MOTORS

Rated 5 out of 5 stars

Seamless car sale!

We bought a car from Bill Griffin Motors this week. Liam on the sales team was so helpful. He was very patient showing us our different car options and took his time thoroughly going through the specs. The process was seamless with constant communication/ updates which was really reassuring. Thanks again Liam and all the team at Bill Griffin.

1 August 2026
Unprompted review
BILL GRIFFIN MOTORS logo

Reply from BILL GRIFFIN MOTORS

Hi,

Thank you for choosing Bill Griffin Motors for your new car.


Safe driving.


All the best,


Liam Y & all the team.

Rated 5 out of 5 stars

Liam was great to deal with from the…

Liam was great to deal with from the very start would recommend to everybody.

29 July 2026
Unprompted review
BILL GRIFFIN MOTORS logo

Reply from BILL GRIFFIN MOTORS

Hi James,


Many thanks for choosing to buy your new car with me and for your review and recommendation.

Safe driving.


All the best,


Liam Y

Rated 5 out of 5 stars

Excellent service provided

Excellent service provided
Would highly recommend

29 July 2026
Unprompted review
BILL GRIFFIN MOTORS logo

Reply from BILL GRIFFIN MOTORS

Hi Paul,


Many thanks for buying your new car with me and for your review and recommendation.


Enjoy the car - safe driving.


All the best,


Richie S

Rated 5 out of 5 stars

Went to Griffin Motors on Saturday 25th…

Went to Griffin Motors on Saturday 25th to view a 2021 Toyota chr,my salesman Liam was brilliant,he went through the spec of the car with us,a very professional, friendly young man,we offered a deal to him, and on Monday we paid a deposit,Liam really pushed hard to get the car over the line for me to collect her yesterday,my beautiful lady is now outside my door
Thanks Liam for fantastic customer service 💯
Martina Caffrey.

27 July 2026
Unprompted review
BILL GRIFFIN MOTORS logo

Reply from BILL GRIFFIN MOTORS

Hi Martina,


Many thanks for choosing to buy your new car with me.


It was my pleasure to deal with you and your review and feedback are much appreciated.


Safe driving.


All the best,


Liam Y

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