RC

Rob Cassar

France

Reviews

Review of 1001Pneus

Review of Ondrela


Rated 1 out of 5 stars

Simply does not Function.

I bought multiple cards. They would not connect to the app. Tried to contact Ondrela to claim "money back guarantee" and impossible to make contact.
There is a link to "Contact Support." The link does not exist.
AVOID
They did reply to the criticism. I responded on the link they gave me. Evidently they did not like the answer. I Honestly after I failed to get a link to the app I took the box to a computer centre near home. Ordi Nelly in Boulogne Sur Gesse. France. The owner could not get it either. A profession not an amateur such as I.

20 August 2026
Unprompted review

Reply from Ondrela

Hi Rob,

I truly appreciate you sharing your experience, and I'm sorry to hear about the difficulties you've encountered with connecting your cards to the app. It’s frustrating when technology doesn't work as expected, and I understand how disappointing this has been for you, especially after seeking assistance without success.

I want to inform you that we have received your response on Trustpilot, and please be assured that we will look into your issue as soon as possible. I kindly ask you to check your email for any updates regarding your case.

If you'd like to share more details or need immediate assistance, please feel free to reach out to us directly through the contact options provided on our website. Your feedback is invaluable as we strive to improve our service and ensure our customers are satisfied.

We appreciate your patience as we work to resolve this matter, and I hope to turn this experience around for you soon.

Best regards,
Janis Torres
Ondrela Customer Care Manager

Review of Ridernav


Rated 5 out of 5 stars

Superb Customer Relations.

Rider Nav is a relatively small, though important purchase in the scheme of things of GS ownership. It is almost unique to get such rapid and personal responses to my enquiries. Customer service writ very large indeed. I have a long tour in September we will comment further on the actual product at the end of that.

7 August 2026
Unprompted review

Review of 1001Pneus

Review of BMW Motorrad


Rated 2 out of 5 stars

BMW Connected Ride

I bought this unit after the 3rd Navigator V1 died in 3 years. I travelled a long ride using it and it was a disaster. It reorganised the WP's into alphabetical order. The software has been corrected but still the display is very unclear especially when NOT navigating a route. Also its address finding capability is lamentable. There are no intermediate stages, town, postcode etc. If it does find it then it takes forever.

22 October 2025
Unprompted review

Review of Motortablet


Rated 3 out of 5 stars

The company is always courteous in its…

The company is always courteous in its correspondence though it seemed slow to come to grips with the nub of the complaint relating to its "satisfaction guarantee" Eventually after many emails and explanations the refund was eventually made.
I had an issue with the map display when using MyRoute App where the image was almost invisible. The Navigating app is quite clear when I use it on my car nav screen so the fault is with the Trust Pilot unit and not the navigation app.

7 October 2025
Unprompted review

Reply from Motortablet

Thanks for sharing your experience, Rob. I'm really sorry to hear it took multiple emails to resolve your concern — that’s definitely not the smooth experience we aim for. I’ll personally let the team know so we can keep improving. Appreciate your patience, and your feedback about the display issue with MyRoute App is noted — we'll look into it to make sure things work better in the future.

Review of MyRoute-app


Rated 5 out of 5 stars

Prep Routes online, Ride Offline. Confidently.

I used to use Garmin Base Camp.(No longer supported by Garmin) This is much better. I can use the laptop on line to plan the routes and send them to my GPS unit and navigate offline while, riding. The maps are automatically up to date The maps are clear and finding places is super quick. So one can plan routes as I have just done of over 3000 kms and I am confident that I can lead the group with no panic through mapping failures.

5 September 2025
Unprompted review

Review of Motortablet


Rated 2 out of 5 stars

The Box is sturdy and it was a quick…

This review is for a Motor Tablet Pro Max The Unit is sturdy and it was a quick fit. BUT I bought it as a GPS Unit and the display using MyRoute App was totally illegible. I tried to get the 100 Day FREE returns guarantee to apply and the company don't want to know. Procrastination but no money back.
They have replied saying it should work. BUT it Doesn't. I tried the help desk, they sent an update which did nothing. I still want a refund as per their guarantee, with Free returns, they're still not giving it.

3 September 2025
Unprompted review

Reply from Motortablet

Hi Rob, thanks for your feedback and I’m really sorry to hear about the trouble. You’re totally right—it’s not a standalone GPS unit and does need to be connected to your phone. The MyRoute app should actually work just fine with it, so something might’ve gone wrong in the setup. Please reach out to our support team at support@getcartablet.com, so we can help get everything working as it should.

Review of CarTablet


Rated 5 out of 5 stars

A rapid response to a pre purchase…

A rapid response to a pre purchase enquiry.

Now we await delivery to see if all is as promised.

21 August 2025
Unprompted review

Reply from CarTablet

Thanks for your message, Rob! We’re glad we could assist quickly, and we’re excited for you to receive your CarTablet. We’re confident it’ll meet your expectations. Let us know how it goes once it arrives!

Review of Motoblouz

Review of La Caméra Embarquée

Review of IDealing


Rated 2 out of 5 stars

Super until you want your money back.

Many years ago I transferred my pension funds from insurance companies, into cash and into equities via i Dealing.com. Since then I have never drawn a penny back until NOW and I have decided to cash in.
They offer NO CHAPS or BACS payment and a limit of £50k per cheque and a £25 fee for each one. When one has built a tidy sum this withdrawal is very expensive indeed for what should be a simple Internet Banking transaction.

25 April 2024
Unprompted review

Review of AUTODOC - France


Rated 1 out of 5 stars

First they sent the wrong parts

First they sent the wrong parts. Then they insisted I return them before they sent replacements. I had to order again, pay again, to expedite delivery. 8 days after I returned the wrong ones receipt has not been acknowledged, refund not made. The replacement parts have not arrived. Contacted them "order is being prepared". That means nothing at all.

10 January 2024

Reply from AUTODOC - France

Hello Rob,
We are sorry to hear you faced any inconvenience. Our quality control manager will look into the issue that occurred and get back to you in the shortest term.
Best Regards,
AUTODOC Team.

Review of ShareScope


Rated 2 out of 5 stars

Not adaptable to different residences abroad.

I am Fiscally resident in France.SharePad was unble to adapt to a different financial year end and to report accordingly.

18 September 2023

Reply from ShareScope

Hi Rob, thank you for your review and for trying SharePad. Was great to hear that SharePad was able to meet many of your portfolio management requirements but unfortunate that we don't currently have the ability to adapt to a different financial year end and provide the reporting you required. Although, we have added this to our development wish list and as promised we will keep you informed on this should this functionality be added. We are pleased at least that you were able to work with the team to quickly establish this gap in your requirement in the first few days of your subscription and we were able to process your refund promptly as part of our 30-day moneyback guarantee. Good luck with your search and all the best with your investing.

Review of Martimotos

Review of Motoblouz


Rated 4 out of 5 stars

Pantalons seument pour les plus haut.

Je déteste acheter des pantalons de moto. Je sais que je suis trop petit dans la jambe, trop gros dans la taille et je n'ai pas de fesses qui correspondent à ma taille. Donc ce pantalon est super à la taille, trop long au niveau de la jambe et trop large au niveau des fesses. J'adorerais acheter ce dont j'ai besoin dans l'un des magasins de motos, mais ils n'ont jamais de stock pour les personnes ayant une jambe intérieure courte. Vous semblez servir les motards de plus de 2 mètres de haut. Mais le service des retours et superbe.

26 July 2023