Had an issue setting something up, between tyres and tablet. Sent an email late Saturday afternoon asking about problem. First thing Monday I had a response. It included slightly clearer instructions... See more
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Review summary
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Customer service is outstanding. I ordered 3 tablets, only two tablets were delivered and one was crushed. I emailed about crushed and missing tablet, customer service had replacement tablet in route... See more
Company replied
So far so good. Delivered within a reasonable timeframe. Professionally packaged. Easy mounting to my 1250GS cradle. Bluetooth connection to phone straight forward. Works with wonder wheel no problem.... See more
Company replied
Motortablet Pro BMW Product arrived via IPost dropped of where expected. Well protected and packed. Fitted now on bike and just fitted into the old nav holder just as advertised. Time and next bik... See more
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4.4
Excellent
232 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Is it a touchscreen…
I asked if the motortablet pro was "touch screen" as I couldn't find this info in the advertisement. I received a quick reply to confirm this. Great customer service and a £20 voucher too. Well done
1 September 2026
Unprompted review
Reply from Motortablet
Thank you so much, Glenn! We’re glad we could answer your question quickly and confirm the touchscreen feature. It’s wonderful to hear you were happy with the service and the voucher. We really appreciate your kind words and support!
Aggressive marketing - zero actual customer support
Given Motor Tablet's aggressive high-discount marketing scheme, I was pretty certain they just sell marked-up, rebranded versions of generic devices and I was correct. I did receive the tablet however I was not happy with the quality and experienced technical issues with the unit which would never stay powered down. Every time I checked, the screen was on, draining my battery - no physical power switch, just an icon on the screen which seemingly just temporarily turned off the display. After receiving no response from their "support" email, I just mailed the thing back to their alleged physical address in Wyoming. They sure have no problems sending constant ads and offers to me however I've experienced ZERO actual customer support. I'd recommend avoiding this. Should someone actually reach out and make this right, I'd be happy to revise this review but for now - 1-star is more than generous.
Update - the AI generated response is almost insulting. Prove me wrong, Motor Tablet. How about you reach out to ME with a solution. Scammers.
20 August 2026
Unprompted review
Reply from Motortablet
We’re very sorry to hear about your experience. The technical issues you described, combined with not receiving a response when you reached out for support, are understandably frustrating and not the experience we want for our customers. I will personally let the team know about your case so this can be looked into. Please contact us at support@motortablet.com with your order details and return information so the team can investigate and work toward making this right.
Product not as described, support is poor.
I bought the motor tablet pro Max my BMW F900XR because it says it works with the Wonder Wheel with Apple CarPlay. I can confirm it does not work correctly. It is false advertising on their website. Like others on here, I have been contacting them via email regarding the issue but all I get is AI created responses which just fob you off and don’t actually answer any of your questions. Avoid this company at all costs! I will be looking at section 75 protection through my credit card to try and get a refund on the device.
**Update. Motortablet eventually (after a lot of emails) offered me a 15% refund on the device due to the above issues. However, their AI style responses are frustrating and they have provided no guarantee an update will be available to enable the BMW wonder wheel function with Apple CarPlay.
**Update 2. CarPlay has stopped working now the cameras are plugged in. Also they sent me a 32GB SD card instead of a 64Gb one I paid for! Very bad!
13 August 2026
Unprompted review
Reply from Motortablet
Hi Charles, we’re very sorry to hear about your experience, especially as you purchased the Pro Max specifically for the Wonder Wheel functionality. We also understand how frustrating it is to feel that your questions haven’t been properly addressed. This isn’t the experience we want for our customers, and I will personally let the team know about both the compatibility issue and the responses you’ve received. Please contact us at support@motortablet.com so the team can review your case and work toward a proper resolution.
I ordered the tablet and had a problem, they replaced it immediately without a fight.
I ordered the tablet and had a problem
With it a year later, I wrote the company and they replaced it without a fight, I have no problem recommending the company, they went above and beyond to make me happy…
15 July 2026
Unprompted review
Reply from Motortablet
Thank you so much for sharing your experience! We’re really glad the team was able to get the issue resolved quickly and make things right for you. Your recommendation and kind words mean a lot to us, and we truly appreciate your continued trust in MotorTablet.
Recieved the product quickly
Recieved the product quickly. Fitted a treat works great. If need arises again would purchase from this company.
15 July 2026
Unprompted review
Reply from Motortablet
Thank you so much, Gary! We’re delighted to hear your MotorTablet arrived quickly, fitted perfectly, and is working great. It means a lot to know you’d choose us again. Wishing you many enjoyable rides!
Get one!!
Customer service and follow up was excellent. Product boots right up and is easy to use with the wonder wheel!!
9 August 2026
Unprompted review
Reply from Motortablet
Hi Ray, thank you so much for the fantastic review! We’re delighted to hear you had a great experience with our customer service and that your MotorTablet was easy to get up and running with the wonder wheel. We really appreciate your support and recommendation! 😊
Had an issue setting something up
Had an issue setting something up, between tyres and tablet. Sent an email late Saturday afternoon asking about problem. First thing Monday I had a response. It included slightly clearer instructions & a really helpful video that helped me sort out the problem. Amazingly great response, really quick. Would definitely buy from motortablet again, & definitely recommend. Thanks for the help & speedy response 👍
3 August 2026
Unprompted review
Reply from Motortablet
Thank you so much for your kind words, Alan! We're delighted to hear that our team was able to get you up and running quickly. We know how frustrating setup issues can be, so we're always happy to provide clear guidance and videos whenever needed. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. Enjoy your MotorTablet, and if you ever need anything else, we're always here to help!
Polite and helpful throughout my…
Polite and helpful throughout my purchase of add on cameras for my Motortablet pro max. Received timely and well packaged. Easy to fit to my bike and worked exactly as they should.
Thank you.
24 July 2026
Unprompted review
Reply from Motortablet
Hi John,
Thank you so much for your kind words! We're delighted to hear that everything went smoothly, from purchasing the add-on cameras to receiving them quickly and well packaged. It's great to know they were easy to install on your bike and worked exactly as expected. We truly appreciate you taking the time to share your experience, and we hope you continue to enjoy many safe and enjoyable rides with your MotorTablet Pro Max!
Great BMW integration
The team offer outstanding service! I'm just back from a tour of the Alps, with a new Motortablet BMW Pro Plus, and it was faultless. Looks great on the bike, integrates instantly, and is so easy to use. Phone stays safely in pocket, but all required apps accessible: calls, music, nav, etc. Brilliant!
12 July 2026
Unprompted review
Reply from Motortablet
Thanks so much, Simon! It’s fantastic to hear the BMW Pro Plus performed flawlessly on your Alps tour. Knowing it integrated seamlessly with your bike and made it easy to access navigation, music, and calls while keeping your phone safely in your pocket is exactly what we designed it for. We really appreciate you taking the time to share your experience, and we hope you enjoy many more amazing rides ahead. Ride safe!
Good and affordable solution perfectly…
Good and affordable solution perfectly integrated in the BMW! User manual must improve, but happy to have decided to buy this solution including cameras.
27 July 2026
Unprompted review
Reply from Motortablet
Hi Erwin,
Thank you for taking the time to share your experience! We're delighted to hear you're happy with your MotorTablet and that it integrates so well with your BMW. It's also great to know you're enjoying the complete solution with the cameras.
We really appreciate your feedback about the user manual. That's something we take seriously, and I will personally let the team know so we can continue improving the setup experience for future customers.
Thanks again for your support, and if you ever need any assistance, we're always happy to help at support@motortablet.com.
Motor tablet for BMW. Excellent.
Having had BMW navigator V for some years, I can't get mine to update maps with Garmin. The Motor Tablet BMW pro came to my notice and on reading good reviews about it, I bought one, including the front and rear cameras.
It is plug and play, including the cameras, and works well with BMW wonder wheel.
I now have android auto maps with easy route planning on my phone.
I had a couple of queries about the product and e-mailed customer services. I received a reply the next day.
All of this for less than most bike sat navs on the market. I rate this as an excellent product with great customer support.
I would recommend it to any bikers.
22 July 2026
Unprompted review
Reply from Motortablet
Thank you so much, Mr. Roderick, for taking the time to share such a detailed review. We're delighted to hear that the Motor Tablet BMW Pro has been such a worthwhile upgrade and that the plug-and-play installation, Wonder Wheel integration, Android Auto functionality, and cameras have all met your expectations. It's especially rewarding to know our customer support was able to answer your questions promptly. Your recommendation means a great deal to us, and we truly appreciate your support. Wishing you many safe and enjoyable miles ahead!
The tablet works as it should
The tablet works as it should, easy to fit and set up , works a treat.
I would highly recommend the product .
16 June 2026
Unprompted review
Reply from Motortablet
Hi Robert,
Thank you so much for taking the time to leave such a fantastic review! We're delighted to hear that you found the tablet easy to fit and set up, and that it's working so well for you. Knowing you'd highly recommend it really means a lot to us. We truly appreciate your support and hope you continue to enjoy many great rides with your MotorTablet!
Purchased a motortablet pro max
Purchased a motortablet pro max, it doesn’t work properly on the wonder wheel and talking to customer service is like banging your head against a wall. Can’t get them to except responsibility of a faulty item. I’ve asked to return it for a refund, then they ignore you. What a load of rubbish. Do not buy one of these !!!
Update, I have been in touch with this scam company and now they refuse to respond to any of my emails….. update, again… Im sending daily emails to these people who are still ignoring me, my bank has been in touch and informed me that motortablet company are ignoring them as well… these people are no more than scam artists…
10 July 2026
Unprompted review
Reply from Motortablet
Hi Philip,
Thank you for taking the time to share your experience. I'm very sorry to hear that you've had these issues with both the Wonder Wheel functionality and the support you've received. That's certainly not the experience we want anyone to have.
I will personally let the team know about your feedback so we can review both your case and the communication you've had with us. If your unit is faulty, we absolutely want to investigate it properly and work toward a fair resolution.
Please contact us again at support@motortablet.com with your order details (or your existing ticket number if you have one), and we'll make sure your case is reviewed as a priority.
Thank you for bringing this to our attention.
Spectacular customer service
Spectacular customer service. I didn't have to reach out them after purchase they made sure I had all my questions answered and should I have any questions they immediately responded. Best purchase I have made for my BMW. Exemplary customer support.
10 July 2026
Unprompted review
Reply from Motortablet
Hi Bob,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with both the MotorTablet Pro Max and our customer support team.
Providing responsive support before and after every purchase is something we take great pride in, so it's fantastic to know it made a difference. We're especially happy to hear the MotorTablet has been a great addition to your BMW.
We truly appreciate your kind words and your support. Enjoy the ride, and if you ever need anything in the future, we're always here to help.
Feedback constant e mails to update.
11 July 2026
Unprompted review
Reply from Motortablet
Thank you for your feedback, Louis. We understand that receiving frequent update emails can be frustrating, and we're sorry if they became overwhelming. We appreciate you sharing your experience, and I will personally let the team know about your feedback so we can review how we communicate updates. If there's anything else we can help with, please don't hesitate to reach out to us at support@motortablet.com.
Excellent prompt service.
9 July 2026
Unprompted review
Reply from Motortablet
Thank you so much, Kevin, for your kind words! We're delighted to hear you had an excellent experience with our prompt service. We really appreciate you taking the time to leave a review and hope you continue to enjoy your MotorTablet!
I ordered the MotortTablet Pro Max even…
I ordered the MotortTablet Pro Max even though I was a bit sceptical at first, delivery took around 2 weeks which didn't help until I realized it was coming direct from China.
When it arrived it was just a matter of putting it on my bike a 2021 model GS1250A and powering it up, setting up was really easy, the use of the different screens even with gloves on is very good too.
16 June 2026
Unprompted review
Reply from Motortablet
Hi David,
Thank you for taking the time to share your experience! We completely understand the initial skepticism, so we're delighted to hear the MotorTablet Pro Max exceeded your expectations. It's great to know the setup was straightforward on your 2021 GS1250A and that the touchscreen performs well even while wearing gloves.
We also appreciate your patience with the delivery. We hope you continue to enjoy many safe and enjoyable rides with your MotorTablet! 😊
Had a question about adjusting the…
Had a question about adjusting the screen on the Motortablet. I received a fast response which answered my question.
1 July 2026
Unprompted review
Reply from Motortablet
Hi Kevin,
Thank you for taking the time to share your experience! We're so glad to hear our support team was able to answer your question quickly and help you adjust your MotorTablet. Providing fast and helpful assistance is something we strive for, and it's great to know we met your expectations. We truly appreciate your support and hope you continue to enjoy your rides with the MotorTablet!
Easy to use straight away
Easy to use straight away. A lot of information on the screen and quite small lettering but works well.
5 July 2026
Unprompted review
Reply from Motortablet
Thanks so much for your feedback! We're really glad to hear you found it easy to set up and use right away. We appreciate your comment about the screen layout and smaller text as well—feedback like this helps us continue improving the experience. We hope you enjoy many great rides with it!
A Complete Return Scam – Fake Addresses & AI Support
Do not buy anything from MotorTablet. Despite advertising "100-day free returns" and local warehouses, this is a drop-shipping operation running out of China with zero actual customer service.
When you try to initiate a return, you are fed into an AI email bot trained to stall and gaslight you. When forced to provide a return address, they give a fake address with no working phone number. I shipped the unit back, and they are now completely refusing to issue a refund.
Be warned: they are actively deleting negative reviews to protect their inflated 4.4 rating. If you’ve been caught in this trap, bypass their fake support completely and open a dispute immediately with your payment provider.
See how the response to the review is always the same.
They use AI and actually have no support.
After a lot of research I found the actual company.
Wu's International Trade, LLC (also doing business as Private Label Mfg / PLM and F1spec), located at 280 Wattis Way, South San Francisco, CA. USA phone 650-877-7788.
I hope this helps in the future.
3 July 2026
Unprompted review
Reply from Motortablet
Hi Darius,
We're very sorry to hear about your experience, as this is not the level of service we aim to provide. We understand how frustrating it must be to feel that your return and refund haven't been handled properly, and we sincerely apologize for that.
I will personally let the team know about your feedback so we can investigate what happened with your return and the communication you received. We take concerns like yours seriously and are always looking to improve our processes.
Please reach out to us at support@motortablet.com with your order details if you haven't already. We'll review your case thoroughly and do our best to work toward a fair resolution.
Thank you for taking the time to share your feedback.
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