Elena Zelenskaya

I booked a Compact SUV (Jeep Renegade / CGAR) with Europcar Beauvais for a 2,400 km family trip with 5 people. 
Instead, they forced us into a subcompact Toyota Yaris Cross (urban B-segment, physically unfit for 5 passengers + luggage). When we refused, staff demanded an extra €250 surcharge just to give us the space we originally paid for. 
Our written request during the trip to exchange the car was completely ignored. To top it off, Yaris Cross is not even listed in Europcar’s official T&Cs under the Compact/CGAR category. 
Selling one category and delivering a smaller car while demanding more money is a misleading commercial practice.
Fix Case 26823756 before this is escalated further via CEC/ECC-Net and ECRCS. 

I booked a Compact SUV (Jeep Renegade / CGAR) with Europcar Beauvais for a 2,400 km family trip with 5 people. 
Instead, they forced us into a subcompact Toyota Yaris Cross (urban B-segment, physically unfit for 5 passengers + luggage). When we refused, staff demanded an extra €250 surcharge just to give us the space we originally paid for. 
Our written request during the trip to exchange the car was completely ignored. To top it off, Yaris Cross is not even listed in Europcar’s official T&Cs under the Compact/CGAR category. 
Selling one category and delivering a smaller car while demanding more money is a misleading commercial practice.
Fix Case 26823756 before this is escalated further via CEC/ECC-Net and ECRCS. 

Pedimos las zapatillas New Balance 1906R Refined Future Gris Perla el 15 de agosto, con pospago, nos las entregaron un poco más tarde de lo que esperábamos, el 28 de agosto, de Ilalia a España, pero las zapatillas son originales, no las encontramos por ningún lado, además, nos regalaron un 15% de descuento, estoy muy contento y recomiendo esta tienda.

I have ordered t-shirt on 30/06/23 and they promised to deliver 10-16/06, later they postponed to 17/23/07 and now they postponed again to 24-27/07. I am not sure I will receive it, but it’s already out of time (birthday is already passed) :-( very bad, I am disappointed …

¡Todo esta bien! ¡Gracias! Entregado muy rápido, el chico que entregó fue muy amable. mi niño está muy feliz porque estaba esperando este paquete en el que había un juguete tan esperado