Michael

Hello Michael,

We appreciate your wonderful feedback and the 5-star rating! We're so happy to hear that you found our team friendly and supportive, and that our service is economical. Thank you for sharing your positive experience with us!

We're always here to help! If you require any further assistance, please don't hesitate to get in touch through any of our support channels: https://www.so.energy/support/home

Kind regards
Duncan
So Energy team

Hi Michael, We're glad we could be there for you, even on a Sunday! We appreciate your kind words and review to us. Alicia

Thank you, Michael, for your positive feedback and the 5-star rating! We're delighted to hear you enjoyed our service.

Hi Michael,
Thank you for your 5-star rating! We're thrilled you had a great experience with us.

Your positive feedback means a lot to us. Thank you for choosing iStore!

You've very welcome. Thank you for your feedback and good luck! 😊.
- Michaela

Hello Michael,

I'm very happy to hear that you were pleased with the service received.

Enjoy your day and we wish you all the best.

Alexis

Hi Michael,

Thanks for taking the time to leave us a review. We acknowledge your concerns but we do need to advise that we have call centers in several locations and when you call us, you'll be routed to whichever location is able to take your call the soonest depending on the options which you select. Unfortunately, we're not able to provide you with a number which would route your call to a specific location. If this isn't satisfactory for you, we'd advise you to consider contacting us via an alternative method. For a full range of ways to get in touch please visit: https://www.scottishpower.co.uk/contact.

Kind regards,
Cory

We’re delighted to hear about your positive experience and look forward to welcoming you back on board again soon.