LI

Lilla

United Kingdom

Reviews

Review of Caraudit


Rated 5 out of 5 stars

Invaluable help

Stu has been so great, helpful, polite and supportive. The advice he has given me is invaluable, will always turn to him! It’s just such a relief to know you can trust someone when it comes to cars!

12 July 2026
Unprompted review

Review of Petwithhome


Rated 5 out of 5 stars

Absolutely love it

Absolutely love it. It’s such a unique gift go give, beautiful just as in the pictures. Arrived quick in a very nice box. Love it very much. Thank you

1 June 2025
Unprompted review

Review of The Groom Room

Review of ManyPets Pet Insurance


Rated 2 out of 5 stars

Very slow communication

I chose many pets for my 2 dogs, thinking it would be a sensible choice. There was also an incentive of a 50£ gift card, which I still haven't received after 4 months. The communication is extremely slow ( takes weeks) , which shows me they are very unreliable and won't be there when I really need them. Therefore I decided to cancel the policy- still awaiting response on how to do that...

30 July 2024
Unprompted review

Reply from ManyPets Pet Insurance

Hi Lilla,

Thanks for your feedback. I'm so sorry you haven't received your gift card and that we haven't responded quickly to your query. We receive such a high volume of emails which can take us a while to get through and we're so sorry for the delay- we're hiring lots of new team members to help fix this and we're sorry for the wait.

I've chased this up with the customer service team and we'll be in touch soon!

Sadie
The ManyPets Team

Review of InPost UK

Review of TShirt Studio


Rated 5 out of 5 stars

The designing process was very easy

The designing process was very easy, the website is really way to follow as well. Got the t shirt withing the promised time frame which was very fast and just looks like in the picture so very pleased. Thank you

17 April 2024

Review of Crumb

Review of Parcelforce Worldwide


Rated 1 out of 5 stars

No collection

No collection. It's ridiculous how they expect you to be in all day waiting and they don't show up. Then you call in ( there is no valid email address for customer service) , lady hang up on me. I called in again and they give me another day. That means because of their incompetence I have to stay in or have someone help me between 8am and 6pm. Ridiculous.

1 February 2024
Unprompted review

Review of DNA Insurance


Rated 1 out of 5 stars

Where is my refund

My boyfriend did a trader insurance with the company, now that's cancelled but I paid 495£ deposit which was supposed to be returned to me 2-3weeks ago. Called them many times, my boyfriend sent numerous emails no reply.

20 December 2023
Unprompted review

Review of Trespass


Rated 1 out of 5 stars

Very disappointed

Very disappointed. Ordered boots, sent them back for exchange. After weeks I got a reply they no longer have that size on stock which isn't true, messaged them on various platforms several times, no response. Impossible to reach them on the phone.

11 December 2023
Unprompted review

Reply from Trespass

Hi there,

Thankyou for leaving us your feedback.

We are sorry to hear that your desired exchange was out of stock when we attempted to arrange this for you. The stock on our webpage is regularly updated, however at peak times this can be a little less accurate, and this is why on the odd occasion, some orders unfortunately cannot be fulfilled.

We apologise for the inconvinience and should have therefor sent you a full refund instead of the exchange. Our calls and emails are extremely busy at this time of year so we are sorry for any challenge in getting through. However please rest assured, we will make sure to get back to any email correspondence as soon as we can.

We do hope this experience does not deter you from shopping with us again in the future.

Kind regard,
Trespass Customer Service

Review of Cevaf


Rated 1 out of 5 stars

AVOID

I needed to cancel an order worth 50£. I messaged them within 24 hours as the policy allows to cancel free of charge but they are not willing to refund me. I have to get a charge back from my bank. So much hassle. Never ever again

21 June 2023
Unprompted review

Review of InPost UK

Review of Yodel by InPost

Review of Mybrandlogic


Rated 1 out of 5 stars

Inefficient

Inefficient. 2x they sent me the wrong product. Having to wait for customer service 's reply means weeks without the correct product. Exhausting and frustrating

19 May 2023
Unprompted review

Review of Protein Works


Rated 1 out of 5 stars

Tastes unnatural, like sweeteners

I got the oats pancake mix and the original porrige mix and I'm very very disappointed. I have both two tries and now they are sat on my shelf. I don't want to throw them away but I find the taste horrible, very unnatural, tastes like 100 sweeteners were put in the mix...

7 April 2023
Unprompted review

Reply from Protein Works

Hey Lilla, Thanks for your review. So sorry to hear you are not enjoying your recent purchase. Taste is subjective and we completely understand it may not be the one for you. I have reached out to you privately to discuss this in more detail with you.
Catherine

Review of loveholidays UK


Rated 1 out of 5 stars

AVOID!!!!

Communication is an absolute disaster. Booked a package in France, the accommodation didn't have 80% of the facilities that advertised. Would have never chosen them had I known it all false advertisement. Got no help whatsoever. AVOID!!!

2 July 2022
Unprompted review

Reply from loveholidays UK

Hello Lilla,

Thank you for taking the time to leave your review and feedback. I am sorry to see that you are unhappy with the service that you have received from loveholidays and if we have not lived up to your expectations.

Thanks for providing us with more information. Upon checking your booking, I can see that the "post travel team" have contacted you regarding your queries. I know that the answers provided weren't what you were looking for and I apologise for any inconvenience caused.

It is naturally disappointing when a complaint cannot be amicably resolved yet sometimes this isn’t possible.

Please rest assured your feedback has been noted and we will endeavour to continue improving our service.

Thanks again for sharing with us,
Warren

Review of Evri


Rated 1 out of 5 stars

Useless

Useless. Very unreliable. Getting my parcel is a hit and miss. I am also staying away from companies that use evri

23 December 2022
Unprompted review

Review of Just Kampers


Rated 5 out of 5 stars

I'm extremely pleased with this…

I'm extremely pleased with this company. It was very hard to find what I needed can't believe they have it! Arrived on time in safe packaging. Thank you very much

17 December 2022

Reply from Just Kampers

Hi Lilla, we're pleased we could help you find the part you needed!

Review of Vehicle Information


Rated 1 out of 5 stars

Unbelievable..

Unbelievable... How they trick you into believing you are paying your car tax. Disgusting.

22 October 2022
Unprompted review

Reply from Vehicle Information

Hi Lilla,

Sorry to hear that your experience with us was unsatisfactory. Unfortunately, we have not been able to locate a matching account or any contact via the details provided. If you could please provide your full name or email associated with the account, we can then look into your service request.

Please don't hesitate to reach out to us directly so we can help you with your concern, simply by confirming the credentials of the account in question. You can find us on the following link: https://ww1.vehicleinformation.uk/about-us.

Take Care,
Pamela

Review of Evri


Rated 1 out of 5 stars

They are a nightmare

They are a nightmare! I ordered a few items from shein and one bit of it was sent by royal mail and got to me very fast and the next bit is by evri.... Been stationary for 12 days at my local depot apparently. I wonder if it will ever get to me. What a nightmare.

22 August 2022
Unprompted review