John Hynes

Have booked Dub - Toronto for December a month ago. Tried to book seats as one of us is having knee surgery three months prior to travel and need a little extra leg room. Aerlingus human chat advised that if we paid for seat with extra legroom we would be expected to assist airline staff in an emergency:

Ivo 2.25pm
• Row 14 or 15: proper Extra Legroom seats. They have a lot more legroom, but come with a fee, and also if you occupy them, you need to be able to assist the crew in the event of an emergency. That fee would be €109.99 per person per flight, so €439.96 in total.

Aer Lingus? you are a disgrace to Ireland!!! Will do my utmost to cancel these flights and book elswhere! Your horrific review status is well deserved!

Website has not worked for last three days. Previous customer for many years. No reason on the website for no service, just an arrow pointing backwards when you click on Birthday cards. No response to email to customer service?

Took 2 flights, Vancouver to Toronto and Toronto to Dublin. Both flights were delayed due to engine trouble and we had to disembark in Dublin on emergency lighting. Cabin reverted beyond rude and the in flight meals were inedible. We flew out on Lufthansa from Dublin and Frankfurt and both flights were excellent!!!

We were flying out with Lufthansa and had checked in online. Arrived early at the airport as we were getting Citilink up from Castlebar. Our boarding passes advised us to use the bag drop counter 802-806 anytime up till 4.15am. We searched both terminals, twice, but could not find the counter. We asked the customer assistant desk and none of the four DAA employees had ever heard of a bag drop? They could not have been more uninterested in giving any customer assistance!! We spent so much time trying to locate the bag drop that EVERY SINGLE food outlet was closed (10.55pm) international airport?? Just avoid if you can book from another airport!!

Dreadful Dreadful Dreadful!!!!
Avoid.
Downloaded the App, loaded €500 in Dollars and ordered two cards, three week before travelling. No Cards, no customer service, NADA.
Stay away from it....its a con!!!!

Picked up my new Renault today!! Love it!!!
Thank you Liam for continued excellence in Sales from start to finish. Very professional outfit!! Can highly recommend.

Booked a 3 day flight to visit a sick friend in the UK last night. This morning I got a text from friend to apologise but they will be in hospital for two of the three days. Contacted Ryan to see if I could cancel the flight (google says that if you cancel your Ryanair flight with 24 hours you can apply for a refund) but no, no refunds. I will not book with Ryanair again as they just seem to scam customers with their non existent leg room and hidden charges.

The App worked fine for a few months and then.....started freezing. Contacted support and initially they were helpful and I updated the app with a link they gave me and it worked again. I renewed my subscription after a year and a month later it stopped working altogether. Sent half a dozen support emails over three months and no reply. Eventually cancelled by subscription and deleted the apps. Would not recommend based on usage and non existing support.

I received a response to my review asking me to email support and they would assist. I emailed four times and nothing. Used their chat bot....and it refers you to support. Tried to review my subscriptions and it sends an email to log in and does not arrive 12 times!! If I want to buy a license it works pretty good!?

07/11/2025 update:
I emailed four more times to 'Reach out' and no response. Its a pity as it used to be a reliable company when I bought my first few licences!?

Don’t be surprised if your flight is changed by Ryanair by a week after your holiday dates and you will be hard pushed to get your seat reservation costs back. Dreadful customer service. Very worthwhile looking to alternate airlines. Absolutely terrible experience

Dreadful. Within 3 months of fibre installation the broadband disappeared 7 times, sometimes for days. As the fibre package included tv, landline and broadband, all services went. Customer service line called but a message to say ‘you are 52 in the queue’. Waste of money for a useless service. Best to avoid.

Ordered online 16/12/24. 3-4 working days delivery. Still had not arrived by New Year so emailed Boohoo from there website to say item had not arrived and got the following response:

f you could drop us a reply with a pic of the item showing the fault we can then decide the resolution and sort for you asap.

Subsequent emails gave a response that the items went missing between boohoo and their courier??

Requested a refund as the items were last minute Christmas gifts. Would not recommend for ordering or customer service

It’s been almost three weeks. Tomorrow is Christmas Eve. I have checked the tracking status from day 1 and it has not moved. Another quick to charge, slow to deliver cheap site! Would not recommend

On my first order after signing up for home delivery from the Westport branch I was overcharged €56. Three calls to online customer service only gets a repeat response (we have contacted the Westport beach to action the refund but even they had no reply from the store). They advised to telephone the store (rang four times and chose Customer Service from the phone menu, and it just rang out each time) sent an email to Liam someone at the store, still nothing. Avoid anything to do with this store online as you will not get your money back when they overcharge you (look at customers previous reviews!! - I wish I had before buying online!!!)

Update 4/1/25: still waiting for refund!!!!

Item out of stock on website. Added email address to be advised when stock back available. three months later got an email saying stock back, click on link....stock not available! Emailed customer service for assistance and they sent me a link to purchase item, only for the link to advise page not available. Dreadful customer service....would give no stars if possible

Tried to sign up with Prime Video. After multiple OTE codes being sent we eventually got logged into the App. Clicked on enter card details to sign up, got the authorisation on my banking App to authorise and when I went back to the App got a message to say that due to unusual activity on my account it has been blocked and to contact customer service. There is NO Customer Service number for Ireland! I kept getting directed to sign in to Amazon UK shopping website. After three hours I logged in to Amazon shopping website only to get a request to send in my details and include bank or person identification documents??? I sent the email explains that I had just enter my card detail and they had been accepted but I was not going to send further personal information. This has been a frustrating, difficult and ridiculous experience! Prime video should try employing people on phones who can offer customer service because right now? It simply does not exist! Staying with Netflix

Great service! Have been with Netlink for many years and am delighted with the speed and professional service, and its great value for money!