Mrs Tracy Walters

I’m a new patient at this NHS dental practice and I’ve had a really positive experience so far. The staff were friendly, welcoming and professional, and the dentist took the time to explain everything clearly and make me feel comfortable. I’m very happy with the care I received and would definitely recommend this practice to others.

I made an error and managed to book two transfers for the same trip. Contacted Holiday Extras on their online chat and they were very helpful and efficient. Cancelled one of the bookings with a full refund back to the card payment.

Absolutely appalling service from Yodel. My parcel was not delivered to my address, in fact, the driver left it outside a random shed, half a mile from my home, on a completely different road and with a different postcode. No attempt was made to find the correct address, and the photo provided as “proof” of delivery wasn’t even remotely close to my property.
This level of carelessness is unacceptable. If a courier can’t be trusted to deliver to the right postcode and street name, let alone the right house, then something is seriously wrong. Extremely disappointed and won’t be choosing Yodel again if I can help it.

Friendly staff, quality vehicles and great we can rent a van by the hour.

We were given a voucher for a 2 night hotel break.
We booked the break and paid a small additional fee to upgrade the hotel. Unfortunately my husband was then diagnosed with cancer and his treatment dates aggressive clashed with the dates of the hotel booking. I completed the Buyagift online form to amend the dates, but this was not possible what they did do though was reissue the voucher, extending the expiry date and added the additional amount we paid onto the value of the voucher. How amazing of them! I kept getting regular updates via email from Jeremy in Customer Relations, his service was excellent.

On time and friendly driver.

Friendly professional driver. Parcel arrived when they said it would.

Excellent customer service. I made a booking but out the wrong arrival and departure times in. I emailed the company and they changed it within 24 hours no problem. Nice not to be charged an admin fee as it was my fault.

Always friendly and helpful. Great scheme backed up by excellent customer service.

Sadly I have to make an ongoing monthly claim for my dogs heart condition, and between my vet and animal friends it could be any easier. I pay the vet and they do the rest, with the money just going into my account. At the initial diagnosis I had to call Animal Friends a couple of times with queries I had and there staff were amazing. Patient and kind when I was upset and answers all my questions with thought and care. Thank goodness I had insurance!!

Friendly driver

We have a holiday booked with you to Costa Rica in August and our flights have changed & we now have a 23 hour stop over outbound & 19 hours inbound (2 & 4 hours on original booking).
Since the 26th February 2024 & despite numerous daily attempts, we have been unable to contact anybody by phone or email, Facebook messenger, online form. We have tried every option on the phone & nothing. Got a reply on Facebook messenger saying they will contact us, that was days ago, nothing. We can see people have left reviews on here for the very same reason. I just feel this company take your money then nothing. So incredibly annoyed and dread to think of the support if you need assistance in resort!!!

Excellent customer service and so easy to use and saves £££’s

Ryan is always so friendly and professional.

Such a friendly driver. Really makes all the difference.

So simple and easy to use and gets you the best price.

Friendly delivery driver. Fast professional service.

Check correct address and we were home before delivery.

Had our bespoke fitted bedroom furniture supplied and fitted by Supafit and they are perfect. We are so pleased with them. Right from visiting the showroom to them being fitted, we could not of asked for better service or quality. Highly recommend.

We were given a £50 Rick Stein Dine at Home gift voucher for Christmas. We thought as it was so special we would save it and use it for our lockdown valentines meal. Unlike others we didn’t have an issue with delivery, maybe because I had booked delivery for the 13th just in case. However the food was incredibly disappointing. We’d ordered the vegetarian menu (hubby’s allergic to shellfish) and two of the curries had leaked and the desert container was all cracked with bits of plastic in the desert making it inedible.
The food itself tasted okay but no better than an M&S dine in for 2 or a takeaway from the local Indian. I have a feeling that they had overpromised for Valentines as the portion sizes were absolutely minute. Nothing like in their pictures, and the fresh items were certainly beyond their best.
What upset me the most though with the terrible amount of plastic that everything was packaged in. It was absolutely appalling, especially for somebody who goes on the TV and promotes eco-issues. I know from other online food delivery services it is perfectly doable to package food without using so much plastic.
We do have to give credit to the customer service though as I emailed them within about five minutes of the delivery arriving due to it all having leaked and they emailed straight back with a full credit back to the gift voucher. I have now put this towards a weekend breakfast and stocking up on jams and pickles. It is being delivered next weekend so let’s see how that goes.
What we recommend them, no.
Would we buy a gift voucher for somebody thinking it was a treat, no.
Would we go in any of the actual restaurants or shops if I was nearby, no. We feel this is an example have an organisation that is using a name that is just out to make money and as a result the standards slip.
Save your money and get a dine in for two from M&S or a take away, you will not notice the difference!!