The agents I spoke to were helpful. I do not like how the prices change sometimes within a few hours in the same day. Very stressful and confusing! The hold for reservations should be for a... See more
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Our tour was incredible The accommodations were luxurious, except for Durban. Aside from the Indian Ocean Durbin was the least favorite part of our trip.
The Safaris were everything we ever dreamed of and more. The Zulu village presentation was so very exhilarating, it brought tears to my eyes. But by far the reason why we had such a good tour was Donald our tour guide. He was the best person the most trustworthy, prompt, accommodating, friendly, knowledgeable and FUN! I had the best time in my life. Thank you Donald!
Reply from Exoticca
We had so much fun. All local agencies were helpful and itinerary was perfect.
Reply from Exoticca
First time I’m booking with a company like Exoticca. My agent was Simon, he was excellent. He explained the trip thoroughly. I haven’t taken the trip yet so I hope it works out well.
Reply from Exoticca
We've always appreciated the knowledgeable service from Exoticca, and enjoyed all of our trips booked through them.
Reply from Exoticca
Just knowing all travel and hotels and everything is down for you is worth it 1000 percent
Reply from Exoticca
Have been on quite a few trip with them.
They are good value. I would have given 5 stars except you need to read carefully what you're getting. Lots of trips are extra where other firms add them in.
But that's where the price comes in.
We look with them 1st and then the others.
Reply from Exoticca
Easy to book online...picked our date to leave, checked our itinerary...looking forward to the trip
Reply from Exoticca
Carolina was wonderful, patient and informative. We weren’t as prepared to book as we thought, but she walked us through and we are very happy with our excursion choices. We like the payment options offered which were 60/40 or 33/33/33. Makes is it easier on the pocketbook.
Reply from Exoticca
The sales representative was thorough and when I had a question she was not quite sure about she got an answer for me quickly. Trip booked easily and waiting on a call back next week to book a couple of optional excursions.
Reply from Exoticca
Michael was very helpful and made the booking extremely easy.
Reply from Exoticca
Helen was great. Took time to go thru 2 packages and assist in decision. Didn't rush to get thru process.
Reply from Exoticca
Your bots are frustrating. Getting a live person a challenge. Once we connected with a live person all the issues were resolved. They were helpful, polite and solved our issue.
This will be my third trip with Exoticca. Booking was not difficult and any questions I had were dealt effectively with your agents. On the last two trips - one to Portugal and another to Morocco, accommodations, transport and, especially, guides were excellent. I felt that, for the cost of each trip, I received excellent value for my money. I would, and have, recommended Exoticca vacations to several others.
Reply from Exoticca
My wife and I had a fantastic experience in Ireland. We were initially apprehensive about using an international travel agency, however, our experience with Exoticca was awesome. We didn’t have any problems and the trip was seamless. All accommodations, air travel, lodging, transportation, tour guides and experiences were exceptional. I will definitely use Exoticca in my next travel excursion and would highly recommend them to all.
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Reply from Exoticca
Sunni, very good customer service
Helped and was efficient, pleased with experience
Reply from Exoticca
This was my fourth trip with Exoticca, and once again, I absolutely loved it! One of the things I enjoy most is that everything is planned out for me, so I can truly relax and enjoy the experience without worrying about all the little details. They take care of everything, which makes traveling so much easier and more enjoyable. I’ve had wonderful experiences with Exoticca, and I’m already looking forward to planning my next trip with them!
Reply from Exoticca
We had a great trip to Kenya. Our drivers and guides were great, and the hotels and food were, too. We saw everything we wanted to see and more. We took a 10-day trip to Kenya, with seven days at the destination. We had an unforgettable time. The booking process and adding extra activities were easy. My one recommendation is to send an email reminder to get the visas on time.
Reply from Exoticca
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